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December 2023 by mindy williams
Food was okay, staff was not pleasant. Was all up in everyone’s business, took forever to make orders, and overall incompetent. I felt uncomfortable just staying there to finish my food.
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December 2023 by Jay
Incompetent staff. Ordered 20 mins ahead. App says order is ready. I arrive they havent even started the order yet. Don’t accept the order snd say its finished if u havent started
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October 2023 by Darko Lopaša
Workers focused on online shopping, rude woman, floors and tables clean, food OK.
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October 2023 by Diego 234
Cant mess up a sandwich but girls were everywhere and forgetting about the sandwich to go talk with their co-workers. This is why i go to the other subway in hilo
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October 2023 by Kaneau K.
The last two times I've DoorDashed food from this subway.. my sandwhich was never made right. Last time they forgot my avocado when I paid for it and this time they forgot my lettuce, onions and jalapeños . They are truly giving me a half ass sandwhich and I need to see better results.
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August 2023 by Mary- Jayne
They get my online order wrong here every time. Finally making a review about it.
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June 2023 by Laura H.
Absolutely love the sandwiches, one of the few places that still make their food with large portions. One of the day time managers is rude other than her poor attitude the workers are friendly and efficient. Note: tables and floors very clean! Puainako Shopping Center, Love my steak subs and macnut cookies
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May 2023 by Mystique River
So many ppl in line n the workers are all focused on online orders with a hole line goin out the door.. very poor service
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April 2023 by Sandi Lyn Cabreira AKA MereLouve
The food here is always good, and the people are nice, but the prices have gone up so much! That's my only reason for 4 stars instead of 5.
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February 2023 by Tom S.
Slightly sketchy looking part of town, but great food and excellent cheerful service and good prices.
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November 2022 by Hoku Lani
Live #8 garlic chicken flatbread sandwich. Also, get their cookies. Love the oatmeal with raisins.Vegetarian options: You can order the veggie sandwich. With whatever veggies you want.Parking: Free parking.Wheelchair accessibility: Wheelchair parking and entrance.Dietary restrictions: You get to choose what you want from bread to filling, if not you have the specialty choices to choose from.
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September 2022 by Trisha Puou
Sandwiches are made right in front of you. Fast, convenient.
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August 2022 by s cota
BEST SANDWICH EVER! ELLAPrepared my sandwich so perfectly. I ordered the ALL AMERICAN SUB FOOTLONG with all the trimmings! She put just the right amount of mayo and honey mustard and my sandwich tasted just as good as it looked! It didn't even fall apart ?? I'll def be coming back! Thank you Ella!
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July 2022 by Maricella Flores
Horrible experience. Three people were there. Two were in the back “working on cookies”. It took 15 minutes for one lady to cut, wrap and ring up a family. Nobody acknowledged me and when they finally did they said I was impatient because I didn’t want to wait 15 for a soda. Then the worker Raven got extra with me and threatened assault. Of course I told her if she wants these hands to come right on outside. Then she told me to leave before I had a chance to fill my drink up. I told her unless she wants to give me a refund she needs to wait. She continued to run her mouth until I left. Great team!!
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July 2022 by Come on S.
beware!!! don't be surprised if you get noticibly less meat in the sandwiches you buy. the franchise owner ordered all managers and employees to use less meat in their sandwiches otherwise they will lose all their bonus pay incentives. is this the same owner that owned the lanikaula street location that closed down? Honestly if you never ate at a mainland Subway that actually adhere to Subway corporate franchise rules you would never know Hawaii Subways use less meat because we been ripped off all our lives and are used to the skimpy portions. Want to know the big picture? The real scoops on Subway's BLATANT RIP OFF their hard working customers policy? GO READ MY YELP REVIEW FIR THE LANIKAULA STREET SUBWAY LOCATION THAT CLOSED DOWN. Subway Restaurants
