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March 2025 by Bianca Gaspar
You would assume because it’s in Niu Valley, the customer service would be excellent, NO! Cashier hasn’t greeted one customer that she helped since I’ve been in here, a lady asked her for shoyu and she just kept mumbling things under her breath. Rude and unprofessional.
I bought pork hash, the wrapping is super soggy had to throw all my pork hash away. Yikes!
Also tip for 7-11, you shouldn’t only reply to good reviews! Teach your staff something from the negative reviews or hire new staff! So many 7-11’s with poor customer service. Fast-paced environment is not an excuse.
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December 2023 by S139-Wynn H.
The service was great And they had really good food If you were looking for little snack, I will go here.
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November 2023 by Randy Kosuga
In, grab your stuff ang get out. It's that easy.
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November 2023 by Brad Baxter
Great selection of premade foods
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September 2023 by Pokash Productions
I dunno. Just like any other 7-11. Good to go in. Grab what you need and leave.
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March 2023 by D S
Very nice customer service. ?
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November 2022 by Dc D.
if only Hawaiia if only 711 from Hawaii where everywhere the best place in the world for breakfast, coffee, and whatever you want .
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December 2021 by Paul Seo
worst 7-eleven on the entire island. workers too busy laughing in the back to serve customers. then i ask for a curry chicken manapua, lady says “huh” i repeat myself again “curry chicken” and then i go back to my car and am already driving when i see she gave me one with red meat. pick a disability are you gonna give dog customer service or give people something they didn’t order? you’re better off going to the one on wilder or basically anywhere else other than this trash can embarrassment of a convenience store.
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October 2021 by Fuxi
worst 7-eleven on the entire island. workers too busy laughing in the back to serve customers. then i ask for a curry chicken manapua, lady says “huh” i repeat myself again “curry chicken” and then i go back to my car and am already driving when i see she gave me one with red meat. pick a disability are you gonna give dog customer service or give people something they didn’t order? you’re better off going to the one on wilder or basically anywhere else other than this trash can embarrassment of a convenience store.
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August 2021 by Wina G.
Our go-to place before any plane ride, hikes, beach time! We live a mile away so it super convenient. It's in the Niu Valley shopping center with tons of parking. It's next to the large church and a gas station. It's always well stocked with musubi, (theirs is always rated one of the best), manapua, pork hash and other local treats. In the cold case you can find meals like noodles, sandwiches, bentos. And they're not the crappy food you'd find in similar stores on the mainland. No, they are quality reasonably priced tasty meals! There are also Asian crunchy snacks too. And in a pinch, there's sundries you may need. For you keto people, they offer lots of options. And we love the slurpees!!
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July 2021 by Rebecca O
Had to get an extra large slurpee 40 ounce in Hawaii. Love me a good slurpee. Lots of goodies to pick from also.
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July 2021 by Ian K.
Located in Niu Valley Shopping Center on Kalanianaole Hwy. As with other Hawaii 7-11 it is great for sushi and manapua, pork hash (dim sum) see photos for prices and calories (if that matters?). They also have the Hawaii staple spam musubi (see photo). They even have a mini laulau The manapua is very good, one of my favorites. You know the bun is great. This one was different because it also has a smoothie machine and shake machine. The shakes were great. They even have a small selection of wine there (see photo)
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April 2021 by Cameron H.
I wanted to commend the two employees working at the Niu Valley 7-11 on Friday 4/9 at about 10pm. I parked next to a rented keep which was parked across two stalls. As I entered two younger tourists were buying beer. The girl behind the counter carded them and the male got very rude and upset and caused a huge scene. The two employees held their ground saying it wasn't a correct form of ID and would not sell him the liquor. Grace, one of the employees told them the policy and said if they didn't leave she would call the cops. I encouraged her to do so and hope she did. They both kept their heads even though the male was young and very disrespectful.
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September 2020 by Mike C.
I often stop by this 7-11 for gas and drinks. I always gotten what I needed and the service is fast and polite. I like that it's always clean and nice . Not all 7-11 s are equal but this location is my favorite because it's hassle free and easy parking. Thank you very much :-)
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June 2020 by Rob T.
Watch out if you use a debit card at the Niu Valley 7-11!! I've been double charged twice and when brought to the attention of the cashiers, they said it's not possible even though it showed up on my bank app as two identical charges, one right after the other. I currently have filed a dispute with my bank ASB about it. If they do not rule in my favor, I will stop going to ALL 7-11's as I will consider them thieves. I spend between $15-$25 a morning there m-f. For them to try to screw me out of $43 is reprehensible. The part that bothers me most, is I'm a daily regular and know most of the cashiers by name, whom are very friendly and courteous. But there are a few, in management I'm guessing because they do less, who seem to be bothered by anything out of the ordinary. I don't think it's intentional, but they should care when someone brings it to their attention. Hoping for a good outcome. In the meantime, I'll only use cash there. If my dispute is not ruled in my favor, I'll be going to Aloha gas from then on.
