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October 2023 by Will Sama
A American storage is in an older building that is not as modernized as say extra space ect. However security is alot tighter. Stairs and elevator are located right by office window and there is constant security checks and cameras. Also staff esp. Nickky are super kind and helpful and obviously care about there customers as they offer cold water and bathrooms. If a place doesn't care about you, why would they care about your stuff? When I was at extra space they had a problem with locker break ins. That is not an issue here. Don't let the buildings old charm fool you. It's the safest and probably cheapest and friendliest place for your cherished belongings
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October 2023 by Hannah Stesney
I arrived very confused and never having done this before. Nickky helped me out and made everything go smoothly and quickly. I had a great experience!
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October 2023 by Nelson Lara
I had gotten excellent service from/by Assistant Nickky while attending to my storage unit. She took time out, in between working alone and helping other customers, in showing me other units since our organization wants to downsize, or vacate since the rental fee will be increased come November 1, 2023.I myself am leaning towards staying since I have been here over 15 years.
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September 2023 by Melody Patterson
Nickky Priolo is Aloha! She has made my experience wonderful! She has gone the distance and is genuinely caring and thorough! She’s an asset to your company! Please give her kudos/ a rai$e! Mahalo Nui Loa ??
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August 2023 by Nolan U.
Very easy check in with the manager Char. Showed me the unit during our tour. Facility looks clean. 4x4x8 unit with very reasonable price. Central location.
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July 2023 by Ariel guico
I’ve been a renter here for over a year now and most of the staff has been pretty cool, competent, with excellent customer service skills. Though 1exception was the manager of 10 yrs (forget her name) who was very salty and somewhat rude when it appeared I wouldnt be able to finish my business there before 2pm Sunday close a few weeks back. She let it be known that I would be charged an after-hours fee for being there past 2. She could have told me this professionally calm with a smile but instead reprimanded me with a scowl and tone of voice as if I had killed her cat. Sheeesh!!Luckily, the other tenured worker their, Nicky Priolo, took the time and patience to help expedite my move from one unit to another. I literally ran from 2nd floor to 3rd to move my stuff with Nicky operating the elevator and forklift to get my stuff up to the high storage unit. Then with more patience, she competently helped me through the paper/computer work to sign a new lease. I nominate Nicky for Employee of the Month!!
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June 2023 by Julian Cowley
I needed to move an existing unit to a ground level unit that was more accessible by my brother, who has a bad back. Nikki was super helpful and helped us find a new unit to move to. Not only that, but it is less expensive than the last one. Really nice service and definitely eased the stress of the move.
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June 2023 by David Oi
Nickky was incredibly helpful with finding me a new unit to transfer to. I have been a customer for 5 years and I truly feel valued as a long-time patron. It is difficult to find great service these days, but Nickky and her team truly set a standard.
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June 2023 by Richard Henry
I love the A-American Self Storage Staff and the Place, Nicky is absolutely fabulous, Cher is also super sweet and Kevin he is handsome and helpful, all of them have the best customer service skills and treat you like the know for years and you are part of their family, They are amazing professionals and they have lots of kindness and politeness toward all the customers, Also the facility is very clean and nobody can beat the prices for storage units in Hawaii! I recommend this business to family and friends and I give them 5 stars, The Best Storage Facility in Honolulu, Hawaii
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June 2023 by Lina Hanakosan
Nickky was VERY helpful and friendly and quick. Everything was explain very thoroughly. Would recommend if you need a storage asap bc I got here last min. She saved me a ton!
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May 2023 by Mighty Ducks
I needed storage for all the equipment and uniforms my Special Olympics team had acquired over the years. Expense was certainly an issue, so I was pleased to find A-American Self Service. The location near downtown is very convenient , and Nickky most helpful and friendly. I will enjoy having my garage for myself again!
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May 2023 by Melinda Birkla
I am so thankful that I found this storage facility. Nickky Priolo is the best. She’s an extremely hard worker and seems to really care about the customer. She patiently took me around to look at different units & answered all of my questions. She told me about their moving truck that I could use & only have to pay for the gas. Thank you A-American Self Storage and Nickky for taking away a lot of my stress!
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April 2023 by April Rogers
Nickky has been so helpful and wonderful finding a storage space for me. I am moving a bed and boxes into the space and she picked out the perfect size. She walked me up to my unit and showed me the size. I hope to see her every time I come back to get stuff from storage unit.
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April 2023 by Pam Palermo
Stopped in to see about renting a unit - at the end of the day. Char greeted me with a smile and a great attitude! She showed me exactly what I needed, we discussed the merits and benefits of a 7-11 Slurpee at the end of a long day, and I went away a very pleased customer. Thank you Char!
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April 2023 by Denver Fola
I dont think that anyone will ever know exactly what Ive been going through... Having been furloughed a few years ago from my job due to the pandemic and then becoming very ill and disabled, preventing me from securing other employment, and now facing eviction and Homelessness....Its a daily Physical, Mental and Spiritual struggle whereas I wonder why I choose to go on like this? Yes, I'm alive...but I wouldn't call this Living!And then I meet NICKKY today here at the A-American Self Storage.....It's as if she was expecting me! She asked the right questions and made the perfect suggestions but not as if it was simply routine to her. She made me believe that she really cared and that I have to keep pushing and overcome just another one of Life's obstacles.THANK YOU NICKKY!! If you only knew how much your Compassion and Sincerity meant to me today. Today's visit was not just what do I do with my belongings, it was more of why do I even bother?You made today so easy that I can already see tomorrow!
