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March 2024 by naomi oshiro
Jesse T. helped me all the way to his last day here at Aloha Auto!Even after I have been in good hands, these men are so sweet and they really do have Aloha in there peopleWe found a “unicorn” of a car here for the miles and prices being so amazing and with the excellent customer service - UNREAL!God bless Aloha Auto Depot Ohana, and I pray for continuous success!Respectfully,Naomi
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March 2024 by Joe Mama
Would recommend to other service members needing a cheap used car, Stephen was super nice and answered all our questions. My wife and I felt super comfortable getting our car from here
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March 2024 by Nesto Virgen
Service was unbeatable, Car buying process done right.
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March 2024 by Chloe Z
Jesse helped me with the purchase of a 2018 Kia Soul was more than happy to do it virtually because I live on another island. However, he failed to disclose that there was sun damage on the hood of the car and did nothing to compensate or resolve the issue after I received the car and saw it and contacted him about it. I also had them replace a piece of the molding that I noticed was broken when on a facetime call with them. 4 months later I am having to replace the same part because it is already cracked. Upon requesting my local body shop to replace it they found that they could not remove the piece that Aloha Auto Depot installed and I had to go to a professional glass repair place because they feared that if they removed the "gunk/putty" used would crack the windshield. I am frustrated that I am having to fix items that were part of the sales agreement or disclosed during the sales cycle. I would not recommend purchasing a vehicle from this dealership if you are not on Oahu and can personally inspect the car you intend to purchase.
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February 2024 by jason miller
Best customer service ive ever had purchasing a new vehicle .Stephen did everything perfect . I had some definite hurdles that i honestly figured would kill the deal but Stephen worked it like a wizard abd got me the car and the monthly payment i was looking for . I will always go back to aloha depot if i an ever in need of a new car in the future and highly recommend checking them out if you are in the market for purchasing a new vehicle. Quick and painless . Then entire staff at alohaauto exceed expectations and then some . Like i said the best experience ive ever had purchasing a new ride . Thanks again brother , you are the man .
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February 2024 by Matt “Kenji” Tsuruda
The best experience I’ve ever had in purchasing a car. It was a surprise for my son. Jacob and others worked and helped us get what we wanted and needed..
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February 2024 by Justin Tano
Keala hooked me up with a 2010 Toyota Rav 4 in August last year after I moved back home from the mainland. He was able to get me a good loan from the bank and made sure I was on the road in no time. When I had the car serviced at the shop he hooked me up with a VW Jetta for the weekend. Super stoked with Aloha Auto Depot! Mahalo nui
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February 2024 by Doug Barton
Great deals on vehicles and excellent customer service. Stephen was super helpful and made the experience of buying my first car very easy, he even changed my headlight for me after we realized it was out!
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February 2024 by Brooke Ashley Fisher
1/2 of the reason I decided to buy my car was because I liked it. The other 1/2 is because of the customer service. Stephen was very personable and didn’t make me feel uncomfortable or pressured—which is so common in the car buying process. He was also very knowledgeable about the cars I was looking at made suggestions about possible alternatives I may be interested in. I would definitely buy from here again!
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February 2024 by josh mitchell
Keala did a great job helping me, knew what he was talking about and good customer service. Totally recommend this place.
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January 2024 by Allison Demetry
We had a great experience here twice! We bought our Jeep from them back in October of 2020 and it was a great deal and easy transaction.We loved our Jeep and when it was time for us to move we decided to sell it back. Stephen assisted us when we took it in and he was great to work with. Friendly, easygoing, and incredibly fair. I highly recommend them for buying AND selling(Stephen, I still think you should buy the Jeep to take your dog around the island!)
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January 2024 by Brady Payne
Fantastic experience, Stephen took good care of me and got me exactly what I was looking for at a fair price. Will definitely work with them again in the future.
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January 2024 by Ciearra Ryder
Have great service! Came in just to look at a car and left a few hours later with a new one. Highly recommend! I am very happy with my recent purchase here
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January 2024 by Ciara Gilbert
My husband and I just moved to the island, and Aloha Auto Depot was the second stop on our search for a truck. Jesse and Keala were a pleasure to work with.
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January 2024 by Jocelyn Miller
Out of the 5 cars I've bought over the years in different places, this was by far the best experience I've ever had. From the start, Stephen was incredibly kind, helpful, low pressure, and patient (including staying well over an hour past closing while I was being indecisive). He even took the time to help me get a software update for Apple CarPlay which wasn't an easy feat, and was responsive and flexible through the entire process. Everyone I interacted with at Aloha was friendly and helpful, and I ended up with the perfect car for me for a great deal. The open air showroom / office is a nice plus for the fresh island air. Now I'm just trying to figure out how to buy another car so I can go spend more time there!