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February 2024 by Josh C.
I ran into Roy, outside of his business of sales for flooring and thanked him. the product that I got was excellent (don't remember the name its been like 5 years now). My wood flooring looks brand new. Great for pets since the flooring when connected together is essentially water proof. He mentioned that there is a sale now going on. But anyway, I realized that I never thanked him or gave him and his company a great review. Thank you Roy and American Floor
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February 2024 by Dov S.
Bought carpet remnant floor mats a month ago. Sale bulk pricing with excellent customer service !!
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January 2024 by Kathryn B.
I worked with Roy awhile back and have to say he provided the best customer service ever. He really went the extra mile and even referred me to some competitors for specialized services that American Flooring & Home did not provide (carpet dyeing). I felt very valued as a customer and definitely recommend this company.
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December 2023 by JoAnn K.
The workers are top notch! Every crew that has been here has not disappointed. They are professional and hardworking. The people who have not been very professional or competent are the management and supervisors. I'm going to have to complete my own bathroom renovation because the deadline for completion has come and gone. Scheduling has been a major drawback. Their project manager has no business determining what/when workers' schedules.
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October 2023 by Keoni Smith
Danny and Steven did an amazing job and were very professional. They showed up on time, introduced themselves and got straight to work. I was very impressed on how efficient they work and how well they cleaned up before they left. I have two more rooms that need new carpet and will definitely go through American Floor and Home again. Danny and Steven provided excellent customer service! Thank you very much Danny and Steven.
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October 2023 by Peachy Crowder
We were super happy with the outcome of our flooring experience. Jakob was a nice and friendly salesman who took the time to answer all our questions. Service was very professional and easy to understand. Our team of installers (Alan, Shayden, Josh and Steve) were amazing and quick. Very hardworking, respectful, personable and friendly. I would refer them in a heartbeat for future projects.
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October 2023 by John Laa
We recently had our home re-floored with the help of American Floor and Home. Our experience from beginning to end was excellent. Rob and Gina helped us get started and what they suggested worked out perfectly.We did luxury vinyl downstairs and carpet upstairs.The vinyl crew Arnel, Peter, David, Junior and Marc are so helpful and respectful. They know what they are doing and take pride in their work. They work well together. As a customer, that makes the work they do even more appreciated.The carpet crew Robert, Josh and Chris are very good too. Their work, along with the vinyl crew, makes us appreciate the added beauty and value to our home.We have been showing off the new work to our family and friends. Thank you so much American Floor and Home!
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August 2023 by Debora Lum
David, Ed, and Ashley have excellent work ethics. They arrived on time, were efficient, and polite. My husband and I were amazed at how much they accomplished each day. They also cleaned their work area, never leaving a mess. At the end of the day, David would give us a report of what they accomplished and what they'd do the next day. If their start time was going to change the next day, they'd inform us. At the end of the job, we could see the pride in their workmanship as we walked around to checkout their work. I'd like to point out that their mitered corners were clean and nicely done.We're very happy that we chose American Floor and Home.
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August 2023 by Suzanne Kano
Jakob White provided excellent service as we explored options for our living room carpet. He was very knowledgeable, efficient, and professional as he paired our requests with various available carpets.The installers, Preston Penaroza and a fellow installer (failed to get his name) worked efficiently and did a great job with the carpet removal and installation.Overall we were very pleased with the outcome.
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August 2023 by Amy Tousman
We had a great experience with this company. We had luxury vinyl flooring installed in our living room. Everyone from the salesman, Michael Suzuki to the installers, Marc Matsumoto and Delf were very professional and knowledgeable. They completed the job in a timely manner and explained exactly what they were doing. Each of them answered any questions we had and made us feel comfortable throughout the whole experience. They were flexible in addressing our needs.The floor looks absolutely wonderful. We would highly recommend this company.
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August 2023 by Joe L
***** and ***** did a fantastic job. Very friendly and polite . Very pleased for American Floor and Home
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August 2023 by Rachel Wilkinson
We love our new floors from American Floor & Home! From start to finish, this team was exceptional. Sean in sales was really easy to work with and helped us narrow down our selection while Junior, Burt, Del and Aris took care of the installation. Junior and his team were incredibly efficient, working quickly to get everything done ahead of schedule. They were professional, punctual, friendly and likable. They also gave a great recommendation regarding our base boards. I would definitely recommend them to anyone and will call them again when we re-do the other rooms in our place.
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June 2023 by Jerome Irei
… had an excellent experience with American Floor & Home.Thank you Jakob for guiding us through your company’s products & what was best suited for our purpose.Alan & Josh did an exceptional job installing the carpets. They were very knowledgeable, helpful, excellent customer relations skills. They left with the rooms cleaner than when they arrived. Thank you.
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June 2023 by Nalani K.
When my husband and I decided to purchase our new home, we knew the floors needed to be redone. Like many others, we could have gotten a side job and saved a lot of money, but choosing to work with American Floor & Home has been the best decision for us! All of the interactions we've had in this process have been amazing. Geena at the warehouse was friendly, informative, and easily accessible for any questions via text/call. We never felt rushed or pressured to make a purchase and felt confident when we made a decision on the luxury vinyl for the main parts of the house and carpet for the bedrooms. She explained every part of the flooring process in great detail and addressed any concerns we had.With making such a large purchase, the prep work done before installation definitely gave us peace of mind that you may not get with a side job. The moisture test, leveling of floor, and pouring of concrete are just a few things done to ensure the longevity of the floors. Aris and his crew were such a pleasure to work with. After getting to know them and seeing their work ethic, we not only trusted them to install our floors, but also to stay alone in our house while we were at work. The carpets, vinyl planks, and baseboards came out amazing and we cannot recommend American Floor & Home enough. The price is definitely worth the product and everything that comes with it...expert craftsmanship, warranty, peace of mind...just to name a few.
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June 2023 by Mary Y.
We are very happy with our new LVT. We can't say enough of American Floor and Home's staff from their sales team to their installation crew and their process and preparation before laying down the LVT. They did a moisture test on the concrete in order to properly prepare the floor. Next came leveling the floor which involved grinding the uneven concrete areas, applying the self leveling concrete and finally installing the LVT. We had the pleasure of working with Maureen "Mo" Silva. She was very knowledgable and helped us decide on the final flooring. The installation crew are top notch. Courteous, respectful, and highly qualified. Nolan led a crew of two additional men, sometimes three. They worked professionally, meticulously and always kept us in the know of their progress. We would use them again for our future flooring needs.
