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October 2023 by Jeffery Gomes
Disappointed as F, I was a member of this gym in Boston,MA, paid 39$ per month and the gym was big always empty and great. I moved to Hawaii, Honolulu, the facility it’s 10x smaller always packed everytime I try using it. the price in this facility it’s 60$ which I wasn’t even told about it and I can barely use the gym. I tried contact the staff and the dude did not care to help at all, he did not understand my point and told me I’ll have to stick with the membership for another 8 months till my contract it’s over or pay and estimate of 460$ to cancel my contract early.Again while I was in Boston I manage to lose 60 pounds while using that gym. Now I came to Hawaii I straight up lost all my will to go to this gym specially cuz by the time I leave work it’s always busy. So on top of getting my price increased, not having room to workout as much as I want and the gym being smaller then were I sign up for I can’t even be satisfied with what I’m paying for, not even being able to cancel it. This is the last time I’ll ever sign a contract with a gym.
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September 2023 by Kelly Hamamura
I signed up for the week trial but couldn’t get set up with them. You need to book a tour with them to get set up but the online booking portal is broken. I tried walking in during business hours twice and no one was around. I tried calling and emailing a bunch of times and no one picks up. The gym looks nice but they make it really difficult for people to try them out.
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August 2023 by Dwight Apao
I was having trouble canceling my membership because I was moving to a place where an Anytime Fitness didn’t operate. Coach Nikki made the process simple and provided more than adequate communication throughout the process by calling and sending photos as receipts. I have had bad experiences with gyms and canceling memberships but not over here. The staff is very understanding and helpful.As for the gym it rarely gets too packed inside and I’ve always had a good experience as a member for 3 years.
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July 2023 by tkenshin
Bruno has been an excellent personal trainer. Very patient and knowledgeable. Constantly correcting my form and making sure I learn the correct way for movements. Highly recommended to learn functional pattern and landmine exercises
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June 2023 by Tawana Scott
My first time doing Xtreme Hip Hop Step Aerobics and it was amazing!!! The instructor is patient, fun and super knowledgeable. Try it you will love it.
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June 2023 by I L.
Unreliable management: planned an event for a month then cancel at the very last minute because of miscommunication with owners.
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June 2023 by LC K
Aloha,By far we have enjoyed this gym because of the exclusivity, and ability to use equipment without much of a wait. People take part in sterilization and even if the pandemic is basically over, we still appreciate the cleanliness and courtesy of others who go to this gym too.We do want to point out a few observations, and as a former master trainer myself from LA Fitness in Washington (born and raised here in Oahu), there are some things my fiancé (Chae-Lee Pollak) and I would like to highlight.Coach Nikki is professional, understanding, and fit to run a gym on her own if ever given the ability to prosper career wise and/or be developed operationally. I’ve met many individuals across multiple fitness companies at a higher caliber/position and she fits right into that demographic of highly respected people and/or coaches alike. I’m actually working on a muscle stringer for Coach Nikki, out of gratitude for the individual for making us feel like family.There are cons, while we are aware billing issues do arise and take ownership of such— both my fiancé and I don’t appreciate receiving text messages that (can) come off as harassment and/or accusatory from Seung especially when it is payment related. We feel, text messages are unprofessional and can be interpreted in the wrong light. Chae-Lee has considered bringing this to corporate partners attention of Anytime Fitness, should we feel that this level of discomfort continues. As members of this gym we do expect a level of respect even if there are miscommunication or systematic issues on Anytimes’ end. We truly do love this gym, a lot.Chae-Lee has been in surgery recovery and she will be returning back to the gym relatively soon. Hopefully, this is something the company can improve on to make members feel more comfortable in the gym setting should relatable issues be a constant factor. After all, the gym is a place to decompress and not a space for tension or feeling “watched.” We don’t necessarily know anyone, as no one besides Nikki took the time to formerly introduce themselves to us.We say this out of sincerity with the hopes that moving forward things will change, and we would like to OPT out of receiving text messages if we ever gave the authorization to. We don’t authorize anyone to text our personal numbers, and if it’s billing related, to please call and/or email instead. Of course, given we attend the gym all of the time, we can always handle it in person on the next gym day— though we do not need to be hounded on redundantly. We’ve also considered transferring gyms entirely, which is not ideal for our convenience and a poor member experience overall from this location.With this said, we want to say thank you on behalf of this gym and especially Coach Nikki for setting the standard of professionalism (not just commercialism for sake of the quick buck— you can tell she genuinely cares for people, we’d know because I was a trainer myself, and Chae-Lee who already possesses a corporate position in the sales industry), upholding a light environment, and a continuous energy of positivity toward every member whom walks through the front doors. The 5 star rating is thanks to Nikki, but not because of the gym as a whole. Other representatives do need improvement.Mahalo nui loa,Chase Koma & Chae-Lee Pollak
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May 2023 by Troy Meacham
This is an amazing anytime fitness gym. It is beautiful and clean inside and outside. Don’t let the paid parking signs stop you as you have free parking when you go inside and register your vehicle. They give you two hours of working out which is great. I came in early on a Saturday and the gym Crystal clean. Location is central. Parking lot is smaller but parking all around.
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May 2023 by Carolina Alvarez
DariAnne’s Xtreme Hip Hop class was so much fun! She puts out so much energy and gets the class so pumped. Will be returning again for her class! Thank you also to Nicki from Anytime fitness for being so friendly throughout my visit here.
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April 2023 by Zarina W.
Really small gym so it gets super crowded. There are never any parking stalls open. The equipment is getting really worn. The worst part is that they make it super difficult to cancel your membership.
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April 2023 by Shavona Osby
XTREME HIP HOP W/DARIANNE!!!Amazing amazing amazing and FUN…so much FUN. I’ve never had this much fun working out! Burning mad calories and getting fit!
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April 2023 by Chante Jackson
Coach Nikki is AMAZING!!!! I’ve done personal training sessions with her and now she’s brought Xtreme Hip Hop w/Phil classes with Coach DariAnne to Anytime Fitness… and I LOVE IT! She’s made getting after my goals fun! Beyond grateful for her
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April 2023 by Unfold Movement
Review as an out-of-country AF member. The staff were friendly. This gym makes it easy for the global AF community to come in to work out while travelling. The photos in the reviews were accurate, seamless parking check-in, and clean facilities. Recommended to go when it's not busy as got limited equipment however lots of cardio machines/gym floor. Thanks for a great experience!
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April 2023 by Paul Featheran
I just want to say that coach Nikki is an amazing individual that just inspires you to have fun in the gym and in life itself! She to me is the very image of fun, energy and inspiration to strive to be your very best as an individual and to others! What an amazing woman and coach....Thank You Coach Nikki!
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March 2023 by Amanda Allen
Definitely don't come here...because I don't want this hidden gem to become not so hidden :pVery solid gym where I can just get sh*t done. Never too crowded, which is unlike any other gym I've been to on this island. It's also cleaner. Genuinely adore and appreciate this facility.
