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February 2024 by Guy Perreira
Our salesperson Austin Davenport assisted us today at the Ashley Salt Lake store. He greeted us from the get go and was so nice and friendly. He was very patient and professional and made sure he helped find what furnitures we wanted. We were so pleased what Austin found for us and he set up everything for us. It took about an hour in the store and we left very happy campers!! I want to thank Austin and Ashley Furnitures for their commitment to quality service that they provide to their customers.
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February 2024 by Andrea Cornett
I've purchased a number of items from this location. Always a great experience. In most recent purchase, Sean provided exceptional customer service: Expedited, friendly, & professional.
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February 2024 by shelly caldeira
Bought a dresser today. Jesse Furumoto was extremely helpful AND patient. Totally scored as they had a serious sale going on. Got some cool art and a fabulous lamp made in India @ a huge discount. HAPPY. :)
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February 2024 by Hedie
BJ was awesome, she was extremely patient with us looking around and helped us to chose what we were looking for.Thank you BJ.
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February 2024 by Kylee Schmid
Bj was so helpful and quick would definitely recommend!!
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February 2024 by keone tawata
I had the privilege of B.J. Showing us around the store room. We walked in with an idea we had in mind for a sectional couch and B.J. knew exactly what we were talking about. She directed us to the first couch and right when we saw it we knew this was the one. It had the right depth, perfect length and color was on point! We did a stroll around just to see what else was available but we knew that was the one. B.J was great and knowledgeable, but the best part was her genuine personality that felt like family. If you do want some great service and knowledge you got to check out B.J!
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February 2024 by Susan Ho
Attentive sales person and the variety of selections were good
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February 2024 by Ann Teruya
Jesse Furumoto was excellent today. He listened to what I wanted and didn’t try to up sell me on something more expensive. He was very accommodating even moving pieces of furniture to try to achieve a match. Although he is new to the business I feel his caring personality will take him far. Thank you, Jesse!
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December 2023 by Diane M. Kimura
Sean Sasaki was patient, professional, and knowledgeable in helping us refurbish our home after a major renovation. He guided us though our purchasing decisions. He is responsive and prompt in responding to emails and we will make the drive from Aina Haina to buy from him.
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December 2023 by Tanya Maxey
Jesse was awesome! He was so helpful and knowledgeable about the furniture I was interested in purchasing. Polite and patient with me in making my selection as well! Great customer service all throughout the process- CHRISTIAN'S assistance with the financing and setting up the delivery! Thank you all so much! ???
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November 2023 by Nikki Roy
So easy to select from so much great furniture inventory. Jesse was my salesperson who greeted me and helped me purchase a sofa, tv stand, dining room set, and a queen-sized bed. Home delivery was arranged and it was just that easy. The holiday season is here and Ashley are giving customers free Hawaiian ornaments, fabulous! Great shopping experience and Jesse is the professional to see.
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November 2023 by Steve Kakaio
I awaited for quite awhile due to having only two salespeople on the floor. After deciding what I wanted, I located salesperson at the register. There was no sales pitch at all. Straight to the cash register and sales rung up. I had to ask how the installation was done and amount of boxes are involved. I also initialed a box that says, “protection plan have been clearly explained….” But it was not explained at all .Salesperson….Ayanna Horton
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November 2023 by Jordan Ugalino
Matt Pangelinan was an absolute blast to work with! My wife and I decided to go window shopping at Homeworld Pearlridge to get ideas for furniture as first-time home buyers. From the moment we walked in, Matt made us feel comfortable, nor we didn't feel any pressure to commit to buying anything at the time. Matt was able to help us find all the items we were looking for online and we decided to get an estimate for the furniture that caught our eye. At the end of the day, we didn't buy anything because we wanted to shop around and not regret purchasing anything on an impulse. Matt was super cool throughout the entire process and sent us a friendly text later that evening with a price breakdown for everything we were interested in.After looking at different furniture stores on the island, we realized that nothing quite compared to the various selections and pricing that we found at Homeworld and Ashley. However, we decided to still wait to make sure we were making the right choice.Fast forward a couple weeks later, I texted Matt the day before Thanksgiving that we decided to proceed with the purchase. With Black Friday quickly approaching, Matt recommended to come in sooner rather than later, as the store gets ridiculously busy and inventory tends to go low during the holidays. Thankfully, Matt was working at the Ashley Salt Lake location and was able to assist us just 30 mins prior to closing. We were able to do a quick walkthrough of all the furniture once more and settled on the purchase; Matt even noticed that the price on a bookshelf was lower than originally posted and made sure to apply the appropriate discount.Overall, my wife and I are very satisfied with our experience at Homeworld/Ashley and the customer service of Matt! We felt that we received a personalized experience rather than just another salesperson trying to sell us something. We're excited with our purchase and can't wait to have everything delivered to furnish our new home!
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November 2023 by Melanie Terrell
Loved the store. Great selection. Our salesman Sean was great. Friendly, funny, not pushy and just helpful. Great experience.
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November 2023 by Mike So
Sean was very patient and professional. Not pushy like most sales people. Service with aloha. Thank you Sean!
