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November 2023 by alexandria brantome
Fumika did such an amazing job finding us the couch that we needed for our spot. not only was she super patient but she was very helpful with giving us ideas on how to fill our space. so happy we got to work with her on getting this couch. we are forever grateful for fumika! we will think about you everyday when we see our couch, and our lovely experience that we had here at ashley’s
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November 2023 by debbie k
Debbie K.I bought a Sofa and Ottoman from Ashley. Their delivery fee is outrageous. I can see they charge for delivery if you make a small purchase but after spending over $5000.00 to me delivery should be free. I'm thinking about purchasing a Dining Set and Reclining Chair but I have to really think about it or call other furniture stores about delivery fees. Ashley does have beautiful furnitures.
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November 2023 by Alyssa Garcia
Isaac and Chelsea are AMAZING!! They helped me get the most beautiful couch recliner!!
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September 2023 by Robert Niimi
Paige was wonderful and a pleasure to work with! Great store with great staff.
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August 2023 by Jo-Ann N.
Went to see a particular furniture piece since we saw an advertising in in 8/25/23 newspaper. The sale started today, 8/25. A saleswoman greeted us at the front door and escorted my husband and myself to the 2nd floor showroom. We explained what we were looking for and she went to confer with a male sitting at a desk in the showroom. He immediately looked at us and said "we're sold out". I said, "the sale just started today, how can you be sold out?" He repeated himself, "we're sold out". Absolutely NO customer service! Not an ounce of apology, and no courtesy of trying to show us anything similar. He sat there waiting for us to walk away. WTH! Wish I had got his name so I would report him to management. You think I'll give them any future business? Not in my lifetime!
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June 2023 by Cynthia Scott
Jeremy was for very helpful & patient as we had a whole house to furnish and decide. He was knowledgeable about options & suggestions as everything was not available at the same time. If you need furnishings, I would recommend using him!
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June 2023 by sandvideoman
I was extremely impressed with Jeremie‘s knowledge about the product and very happy with his service. He made everything very clear as we were riding up the invoice. He was very happy to help me understand what everything was about that I was purchasing and suggested a few things that I hadn’t even thought of. I’m not somebody that I should just give five stars to everybody, jeremie did go above and beyond I think.
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May 2023 by Sarah Kodama
Jeremy is amazing! He helped us with all our questions and we got what we wanted and more! Very patient, very informative. We will be recommending him to all our family and friends.
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May 2023 by Miya Duncan
Lori was wonderful and this location was very military friendly. Despite the store closing, Lori helped me and explained the protection plan in detail.
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May 2023 by Maylene Kodama
Jeremy was so helpful and patient answering all of our questions. Excellent service! Thank you Jeremy!
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May 2023 by Naomi Kimura
The salesman Van helped us soooo much. He is very friendly and helpful.
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April 2023 by Samantha Ay
I’ve waited since January after spending 4000 on a bed and I still don’t have it. Supposed to be here in June. 6 MONTHS OF WAIT ON A BED AND I STILL DONT HAVE IT! 4000 FOR A BED AND A SIX MONTH WAIT!
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August 2022 by Maren
Came to here to buy a new couch and the staff at this newly opened Ashley flagship store were so awesome!!We had our eyes set on a model but wanted to test a few different sets.Isaac S. and Fumika G. were incredibly helpful and most importantly HONEST in their assessments. We have two cats and they told us which fabric would attract fur, gave us tips on how to prevent scratching, etc.I appreciated their honest opinions because it felt like they were not trying to sell us on what’s most expensive but what we will be happy with.We walked away the first time to think more about it and didn’t feel pressured to buy. When we came back to purchase everything went smoothly.
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August 2022 by Maren T.
Came to here to buy a new couch and the staff at this newly opened Ashley flagship store were so awesome!! We had our eyes set on a model but wanted to test a few different sets. Isaac S. and Fumika G. were incredibly helpful and most importantly HONEST in their assessments. We have two cats and they told us which fabric would attract fur, gave us tips on how to prevent scratching, etc. I appreciated their honest opinions because it felt like they were not trying to sell us on what's most expensive but what we will be happy with. We walked away the first time to think more about it and didn't feel pressured to buy. When we came back to purchase everything went smoothly.
