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March 2024 by David H.
The company policy regarding the $30 charge for disposal of a small flat screen monitor is not very appropriate. Instead of paying the $30, it is easier and less expensive to just toss it into the ocean. Laptops and everything else: no problem! Computer monitors: $30. Toss into the ocean: free!
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March 2024 by Carla B.
Needed a new TV, don't know what the difference between the brands and why what's better than the other. Walked up to the tv counter, and Sean D. Helped us, he went above and beyond to explain the different products, as well as make sure we got everything we needed to protect our investment. He was funny, honest, and everything you would want an employee to have when working in customer service. Looking forward to watching March Madness. Also excited to see the crystal clear images our new tv will have.
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March 2024 by Sandi B.
Wanted to mention specifically a sales person, Sean Delaney. Helped us with purchasing a new TV. Very helpful, aware of technical info, and was able to get an upgrade. Thank you for an enjoyable experience.
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March 2024 by 9er 4.
Poor curbside pickup, I waited over 20 mins and no one came out. I had to walk in to get my items and no one answered the phones. I was told the phone goes to the mainland.
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March 2024 by Kawika S.
When you stand at customer service and they walk past you. Hah this place needs to have classes on what customer service is.
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March 2024 by Jessica P.
I only come here now specifically to get help from Wei! He is the best associate hands down. Extremely knowledgeable of all departments and provides unparalleled service always with a smile! If you have any questions literally about anything, do yourself a favor and beeline for Wei.
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February 2024 by Gayle N.
Servicing on buying my new 2024 washer was good. Elisa was thorough and patient. No problems with the sale. Delivery guys are great too. What is NOT SO GREAT is the timing of the purchases until delivery. Other than that ask is looking great.
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February 2024 by Kate P.
I just went to Best Buy Honolulu and the staff is so short and not helpful. I was told twice to go to the yellow sign for home entertainment and someone would come to help. 30 minutes later I walked out without being helped. Unless you have time to kill I'd advise Target there I got help!!!!!!!!
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February 2024 by ShopStyleCelebrity Atbp
The staff is Very accomodating
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February 2024 by Steve Lee
Standard Best Buy...
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February 2024 by Karisa Kapana
Great experience here. Had to buy 2 laptops an the worker Rudolf was absolutely awesome. He helped us from start to finish an put up with our loads of questions an us changing our minds a couple of times on exactly which ones we wanted to purchase. He even spent a good 10-15 minutes looking for the one we wanted in the back for us. Totally recommend this place for all your electronic needs an the deals were great.
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February 2024 by Alla Parsons
Not happy with this place. They had what we needed in stock ( as stated online) but said they could not deliver sooner than 2 months… ?!Then if they deliver they said they could not install it… long story short we bought our appliance from Lowes , the exactly same serial number, etc.Delivery in 2 days and installation no problem.Thank you, Lowe’s!Shame, “Best” Buy!
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February 2024 by Anette Snook
We want to acknowledge the outstanding service provided by Zach (the manager of the appliance section). He was attentive without being pushy, he was genuinely interested in solving our problem and is a credit to your company! We bought a Thermador dishwasher. Please pass our thanks to him.
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February 2024 by Stacie Asato
Went in looking for specific items, said there were 2 left in stock. Went in and there were none on shelf, also asked an employee, who then double checked both on the floor and warehouse area, but there were none. Glad they were willing to check but still disappointed that I wasn't able to find what we were trying to get.
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February 2024 by Larissa Bertani
Logan is a perfect salesman. what a cool guy! Patient, explained everything clearly and willingly. Very happy that there are people like this on the planet. I wish him a beautiful future.
