“We were searching for first-time road bikes for me and my 16 year-old son. The folks at Boca could not have been nicer or more helpful. They have decades of experience but were still so patient and welcoming to us, taking the time to explain things and help us understand the world of biking in Hawaii. We made several visits over the course of weeks and they never pressured us or tried to sell us something we didn't need. They listened and suggested options, letting us test ride as much as we wanted. I could not imagine buying a bike anywhere else on Oahu!”
“I’ve been looking into Ebikes for a long time now. Walking in and being able to work with Dominic was a great experience. I was able to find a lot of answers to the differences between a lot of scenarios and questions I had. Our E-bike journey has begun and will always come back to Dominic for more in the future.”
“This is the best place to buy an e-bike in town I recommend this to all my friends Henry is so amazing if you go here you won't be disappointed 10 out of 10 service”
“Awesome experience, all the staff was super friendly and I was able to rent and ride around the island with ease. High quality rentals too with emergency kits / locks included too. 10/10 recommend if you’re an experienced rider looking to rent a high quality bike”
“Great Experience with Bikefactory!
Bikefactory really helped me out when I was purchasing an e-bike for my college student. I spoke with them by phone, and they took the time to tell me which e-bikes were currently in stock and recommended the Velotric Fold 1 Plus for my son.
I ordered it online five days before my son’s flight. When he arrived, the bike was already assembled and ready for pickup. I was especially impressed that Bikefactory required a video call to verify that the correct person was picking up the bike. That gave me even more confidence in the purchase.
The Velotric Fold 1 Plus was a solid recommendation, and my son is very happy with it.
I highly recommend Bikefactory, especially if you’re making an e-bike purchase from the mainland. Their communication, service, and attention to detail made the whole process easy.”
“The bike I rented from this shop was in Great shape. Everything worked perfectly. Shop owner Will helped me plan my route. Ended up being the most beautiful ride I’ve ever taken!”