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December 2024 by Youngdo Yoon (YD)
As other reviews have stated, this Body Shop is trustworthy and has the following very strong points:
1. In terms of price, they are very honest and very competitive compared to other Bodyshops.
2. The car was returned to its original pre-accident condition, and the newly painted parts were exactly the same color as the original, making it impossible to tell which parts had been repainted.
3. Brian Hong is a very friendly gentleman. He kindly advised me on the process and procedures, and I was able to file my insurance claim without panicking.
4. Unlike the usual slow service speed in Hawaii, this shop repaired my car much faster than I expected. It only took 2-3 business days to repair and paint my rear bumper and right rear door. Of course, it may vary depending on the workload, but this was an amazing speed.
If there were more than 5 stars, I would have gladly given it more!
Mahalo!
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November 2024 by William Liggett
Bryan did a beautiful repair of my car’s body damage. Fair and competitive price. Very quickly scheduled and completed. And Mr. Bryan is a very pleasant gentleman. Five Star businessman!
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August 2024 by Inhang Shin
Bryan Auto Body is the best body shop I've visited in Hawaii.
First of all, their repair skills are excellent. From what I've heard, their skills are so excellent that in cases where special repairs are needed on neighboring islands such as Maui and Kauai, vehicles have been sent by ship to Bryan Auto Body in Oahu for special treatment.
When I looked at my car, which had been badly damaged in a collision, after the repairs were completed, I was very impressed to see that it was exactly the same as when I first purchased a new car.
Their repair skills were very thorough and accurate, and the subsequent paint job was exactly the same as when I first purchased the new car.
Although time has passed since the Covid-19 passed, delivery of auto parts from dealers is still very slow especially in Hawaii. However, Bryan continued to update me on the delivery status of the bumper, finally notifying me that the part had been delivered yesterday, and after completing the repair, he brought the vehicle to my home, apologizing for the delay.
Once again, their repair skills were excellent and their service spirit was top notch. Additionally, their estimates were very honest and their repair costs were very competitive compared to other body shops. I hope your business prospers and you continue to provide good service at the same location for a long time.
Big Mahalo,
Steve Shin
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October 2023 by David Kogle
They do horrible work the paint peels bubbles and they will not honor their warranty
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September 2023 by David K.
I got my truck painted there and it has peeled and bubbled they have tried to fix it 4 times and everytime I go back the owner tells me to lower my expectations and now the paint is peeling for the fifth time and he told me he will not do anything about it. He does not back his warranty its only been like 8 months do not go there trust Me.
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September 2023 by Tony L.
Outstanding customer service from Bryan and his crew! I am so happy that my salesman at Toyota recommended me to this awesome bunch of people. I obtained multiple quotes and Bryan's quote was reasonable compared to the other quotes! Highly recommend and thanks again, Bryan and the staff!
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August 2023 by Rina S.
I brought my car in because had a scratch and service was above and beyond they fixed up my car like nothing happened. Vacuumed and wipe the interior as well.highly recommend this auto body shop. Thanks to unko bryan.
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July 2023 by Mi J.
If you are looking for a body shop, I highly recommend taking your business to this shop. They do an excellent job in repairing the damage & unlike the others, they value integrity. While parking at Kahala lookout, I accidentally popped my front bumper out of place as I was leaving the parking lot. I went & got a quote from 3 different auto shops before I went to Bryan's auto care. They all quoted me over 1K-2K to repair a front bumper of a 2008 Honda Accord. They request i make a deposit for half of what they quoted me before they could start the repair process. They suggested to order a whole new bumper parts. On top of that i would have to wait for a few weeks to get it fixed. Which I thought it was insane consider it's 2008 Honda accord. I went to Bryan's auto care & their staff did not take advantage of me like the others. They assess the damage of the car & gave me an honest quote, & told me to bring it in 3 days later. They quoted me under $100 to repair my bumper. Which I thought it was beyond fair value for their service. 3 days later I brought it in & they fixed it immediately. I was very happy with the result. I truly believe these people are the kindest people & I can definitely trust them to provide an excellent service.
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April 2023 by Patricia C
Excellent and quick service! Replaced my side mirror in a half hour as quoted.
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April 2023 by Patricia C.
Great service and reasonable price for a non-insurance repair. Very personable and honest fellow. He repaired my side mirror in just a half hour!
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March 2023 by Asa Hawley
I went to a different collision center to get an estimate for a little damage on my car. They gave me $2400 of estimate and I even have to wait to get a real estimate because they use online estimate system. So I decided not to use them and found this collision center to try to get an estimate. Not only they gave me an estimate of $400 but they removed some scratches on the front rear bumper that other collision center told me it costs $900 to repair. The man just removed and repaired the bumper for FREE. They are really honest and reliable. I'm so glad I didn't use the first company, I almost wasted money and time and I'm happy that I found this place. Can't wait to get my car repaired!I wish all the business is like them. I can't highly recommend them enough.Do not use UNIBODY autotech...
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February 2023 by marco ramlall
Thank you ..Thank you Bryan . ForBeing so honest and doing an Amazing job on fixing my car door .I really Appreciate the quick return of my car and I was Amazed at the condition you return my car it was so clean . You washed vacuum and shine my car up . Everyone go to Bryan to have your car fix. MahaloService: Body & Trim
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December 2022 by Just Tosh
Bryan was very patient and understanding. They also did a great job on my car!
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September 2022 by Angela R.
I live in Salt Lake and street park one of my cars. One morning I received a phone call to inform me that my car was hit by a runaway trash dumpster. Yup! I dumpster rolled out of a property, into the street hitting several cars- mine included. My car was in driving condition but my taillight and bumper was obviously damaged. The property manager of the building made a report and their insurance company handled the repairs. I got to choose a repair shop from a list so I chose the closest one to home which was Bryan's! Bryan handled the repair very professionally I stopped by, he took pics, provided an estimate, then called me when the insurance company approved. The repair took 3 days and it as repaired flawlessly. What I most appreciated about the shop was that they went beyond the regular scope of service. When I picked up the car the car was cleaned inside and out. They shampooed my carpet and car seats, wiped my windows spotlessly(they were very dirty), my exterior was washed, my tires were shiny, and the most impressive thing... my door jambs were just like new. Thank you so much for bringing my car back to life! Best auto body shop ever!!
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September 2022 by Don R.
They were very responsive to my needs. I had a busted break light and a busted side mirror. They exceeded my expectations. I will use them again.
