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December 2022 by Rob S.
This company is very responsive. In the planning phase for a job in February..more lster
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December 2021 by Jose A.
The salesperson came down, took pictures of my current cameras and communicated to me that he gave his boss all the info and that I would get a proposal soon. I never got an email from his boss so I sent a text telling him that he can tell his boss that I no longer needed a proposal because I had other proposals that I could choose from. He apologized. The 2 stars is because at least someone came down to take pictures and submit it to his boss. This is an early indication that they can not be relied on in the future. All other proposals came either 2cdays after or the next day. I heard no response from Cabling Hawaii after 5 days.
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July 2020 by Manny F.
Cabling Hawaii was great. They were very fast and responsive. The installer Brian even came out for a weekend appointment. My job was pretty basic of installing a wall mount tv in one of my bedrooms. Would recommend to a friend or family member looking for tv install.
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November 2019 by Byron K.
EI Electric has helped me with my electrical needs several times and has always done a great job, very reliable and knowledgable, Aloha Byron
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November 2019 by Adrienne K.
I wouldn't use any other electrical company. They respond to phone calls, let you know when they are coming and the electricians they send are friendly, know their stuff, are creative and collaborative. They are dependable and very reasonably priced.
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October 2019 by Norman C.
Great job with the install! Fast l, efficient and knowledgeable! Highly recommend EI on any level 2 home charging installation.
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September 2019 by Joe C.
I'm mean just read their "About the business" section and read about their experience. It's nice when a business' first opportunity to present themselves they address every concern you may have and answer all your questions. Most businesses on the island go for the hard sell and don't put out their credentials. They were able to diagnose my problems just from the pictures and my issues were resolved quickly. I loved that they were familiar with my building and have worked with the same standard equipment made hearing their assessment stress free. I mean it's really important when you have a building built in the 1960s because there are a lot of unique challenges you can face, creative wiring that needs to be fixed, grandfathered in equipment used which is out of code, and getting permits with the city and state to perform work. I had a long list of questions and I didn't even have to ask, they were anticipated and answered before I had the chance to which saves me a lot of time and money. I look forward to working with them again in the future to update some of the electrical systems in my unit. Highly recommend. Honest and informed.
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September 2019 by Charlotte L.
Our company had a very small time frame to get 5 telephone/internet lines installed in a new office, and were informed at the very last minute. HawaiianTel couldn't accommodate us, told us they couldn't install until 2 weeks after our deadline, and referred us to Cabling Hawaii. I called Cabling Hawaii on a Monday, got a quote on Tuesday and the work was completed on Wednesday! Joe handled my quote and scheduling, and was very accommodating! I was hard on him, but he continued to push through to make sure we met our deadline. Rachel was great too, she came out and did the on-site inspection and was confident she could get the job done on time. I just finished looking over their work and it's perfect! Thanks again Cabling Hawaii, and special thanks to Joe and Rachel!
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September 2019 by CrossFit Oahu I.
Dave is professional and responds quickly. We have used him for years and he never disappoints.
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August 2019 by Kensey I.
David from E I Electrical provided quick response and service for our ceiling an installations. The appointment was arranged through the Yelp app with text communication and scheduling. Email verification was great. The fans look fan-tastic and work well. Thank you so much for the excellent service.
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August 2019 by Angelina S.
Rude customer service before they ever arrived. When I asked for an estimate Joe, one of the owners, called and with an attitude said well it could take 5 minutes or 5 hours. I decided to cancel because other companies could actually give me a time window. And with that estimate it could cost over $800 to do the job. When I told him I cancelled he called me, I wasn't at the phone then texted me to call him. When I returned his call he rudely wanted to know why we cancelled. I said I went with another company when he then instructed me to make sure they're licensed. I would have gone with E I if Joe wasn't so rude over the phone but he left a bad impression before ever arriving making me not feel comfortable doing business with him.
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July 2019 by Chifumi P.
E I electrical sent us an invoice notifying us that one of their electricians would arrive at 8:30-9:30am. Hours have gone by and it still seemed like nobody was going to show up after all. We waited until 10:30 for them to arrive but however, there were still no signs of anybody arriving, so we decided to leave and hire another electrician to do the job. A few days went by, and we get another invoice claiming that they have finished the job when we already had it done the day they were supposedly going to show up. Overall I am most definitely not contended with this company and would be appreciated if somebody had just notified me that they were going to run late.
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July 2019 by Christina S.
Thank you David & Joe for your great customer service and always being so quick to respond to our service requests! Troy and Danny are very knowledgeable and efficient electricians with great customer service! Thank you so much!
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July 2019 by Burke B.
I wouldn't hesitate to use E I Electrical again. Michael K. is the electrician they sent and he did an outstanding job - great attention to detail, very careful, knowledgeable, and thorough. Electrical stuff is something I don't want to mess around with or take any chances on, and they provide service you can be confident in. Five stars.
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July 2019 by Pumehana A.
Had such a great experience with EI Electrical! A friend had sold us their front loading washer/dryer for super cheap, and we needed to install a 220v outlet to support the dryer-- our original dryer ran on gas. My husband requested a quote via Yelp! from a few different companies, but EI was the only one who answered him back. Their initial quote was reasonable and they were able to come out quickly. I loved that our electrician showed up a little earlier than our scheduled appointment-- punctuality is a lost art in this day and age. After doing a little work and assessing the situation, Dathan determined that he needed a second pair of hands and a little more time to get the job done. However, after about an hour, his partner hadn't arrived yet and he said that he was about another hour to an hour and a half pau. I appreciated that he felt he needed the extra help for safety reasons, and also impressed that he was able to take care of the job on his own and in a good amount of time. When he was done, he showed me that there was power emitting from the outlet and even offered to help me stack the dryer. I told him that moving our washer in there was a three-person job, but thanked him for the offer. He cleaned up his work area (including the crawl space in the attic) and let me review the invoice before emailing it to us. This was such a great experience. Thank you so much, EI Electrical! Your team is professional and efficient. We'll be sure to send our friends and family your way when they need electrical work done. Mahalo nui!
