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August 2023 by Vanessa C.
The Aunty's in here were so nice when I was looking for a wedding dress. After I tried on a few dresses, they knew exactly what I wanted and brought out a dress I really liked. The tailoring process was really easy too. There were no issues at all. I highly recommended!
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January 2023 by Michelle O.
Moani and Maiumi (?) were amazing! They helped me find my dream dress, which was dress #2 that I tried on. I felt like a million dollars in the dress, they have a great selection! And they really paid attention to what I was looking for. My mother wanted to sleep on it but we came back the next day to purchase, they were super accommodating even though fully booked. Can't thank them enough!
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October 2022 by Jennifer K.
I've been to 3 bridal gown stores so far and this place has the most inventory so far that I've seen and that has my size to try on! It's never fun trying to look for the gown of your dreams and only finding a few choices because they don't have your size in their show room. The staff was very friendly and knew exactly which dresses to pick for me. I've tried on probably about 15 dresses today and almost all of them looked amazing on me. I definitely recommend Casablanca Bridal.
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August 2022 by Victoria Marsik
Took my sister-in-law wedding dress shopping and Casablanca was our first (and only) stop. Did I think we'd end up getting a dress here? No, because the quality is amazing you're almost afraid to look at the price tag but the staff know how to take what you envision and match it to your budget. Not only did my sister-in-law find a dress, but the alterations and design team turned it into a fully custom dress. Prices are discussed up front and they do stunning work. The attention to detail, I've never seen a finer operation. Thank YOU Casablanca!
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July 2022 by Hannah Long
They let us play our own music and there were multiple people there to help us. There were five people there to help us which was nice but none of them were very personable. Appointments are reservation only so make sure you go to their website or call beforehand. Bathroom is on the first floor to the right. They offer military discounts! It’s a bit of a factory and I did feel like between shipping costs (from overseas) and tailoring fees it’s not really clear what the end price will be by the end of the dress fitting.
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April 2022 by Kim K.
I ordered my wedding dress, and received exceptional customer service! The price point and selection were great. The staff was flexible, patient, and very helpful.
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March 2022 by Tasha H.
If you want to have a jaw-dropping wedding dress and unforgettable shopping experience with friends and family, do yourself a favor and go to Casablanca. I went to other wedding shops and the experience at Casablanca was the best by a long shot. Everyone was so kind and caring and the overall experience, from trying on different dresses, to picking out a dress and finally wearing it on the big day, I have no regrets buying my dress from Casablanca. It's your special day that will be a once-in-a-lifetime experience, you should treat yourself with the best by going to Casablanca.
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March 2022 by Cindy N.
This review has been long overdue. My husband and I got married back in 2019, right before the pandemic, and I've wanted to thank Casablanca for their wonderful service for a long time. Rewind to January of 2019- I've worked with Casablanca for other events and knew that Gladys and Rowena provide friendly and amazing service. I made an appointment prior and brought my bridal party with me. Parking is tight but every time I've gone, it has never been a problem. I'm just terrible at parking When entering the location, you walk up a beautiful staircase and get a glimpse of some dresses in the back. The place is truly easy on the eyes and I always felt comfortable there. I was immediately greeted by someone in front and was checked in. I was very nervous, since this was my first wedding dress location. I'm also very indecisive, so I wasn't exactly sure what I wanted. I brought a few Pinterest pictures of dresses that I thought were for me. I showed it to Rowena, who kindly asked me what kind of dresses I was looking at and what my budget was. This was helpful because she could narrow choices down for me. (Perfect for an indecisive bride) After confirming the type of silhouette I wanted, she went to the back. The first dress she brought out surprised me at first. I didn't think I would like flowers on my dress and The color was not white white. I was open to just trying on any style at that moment. But after putting it on and walking to the floor to ceiling mirror that they have, I immediately fell in love. I couldn't believe it. I was in denial and thought, "Do I just think this dress is beautiful because it's the first one I'm trying on?" I decided to try other dresses to make sure and explore other locations. (Indecisive remember?) After exploring a few more options, the image of my very first dress always stuck in the back of my mind. It was after an unpleasant experience at another boutique, that I realized that Casablanca and that gorgeous first dress was the one for me. Gladys and Rowena were so great at keeping me informed and making sure my dress order came in on time. They were never pushy and always listened to my opinions. They even gave their professional expertise about certain aspects when I asked. I made sure to order it over 6 months in advance, so that it had enough time to come in. Then I got fitted twice. Once a month before and the second a week before. They also helped me to make sure that my dress would stay safe while traveling on a plane. (My wedding was on another island) On my wedding day, I received many compliments on my dress. I felt beautiful and very comfortable. No fashion emergency for this bride! Thank you Gladys and Rowena from Casablanca!
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March 2022 by Maddy K.
I love this dress shop! The employees are incredibly kind and helpful. I felt very welcomed and taken care of each time I went in. I can't brag on this store enough for all of the support I was shown. I would highly recommend making an appointment if you are a bride in love with Pronovias dresses and Vera Wang.
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August 2021 by Billie N.
Amazing AMAZING experience at Casablanca..from day one, Sept 2020, to end, August 2021. The timeline is so long because I had to postpone my wedding because of the pandemic. But through it all, Casablanca was sooo helpful, loving and attentive! After my dress arrived, they kept it at their climate controlled facility because I told them I had to postpone because of our gathering regulations. Long story briefed, I was going to have my moms friend alter my dress. Went to Oahu, oh I live on Maui, to pick up my dress and Gladys (the owner) understood so she packed the dress for me to travel with perfectly (triple protection). My moms friend was gonna charge too much so did a day trip back to Oahu to have Casa fit me. Can I just say AMAZEMENT!!! I did a day trip to Oahu and they altered my dress in ONEEE day!!!! That is serious skills! Gladys knows Pronovias as a line so good she knows how to alter the fabrics correctly and teaches her seamstress and team how to too so it's perfect. I am completely happy with my dress. Even more than the original because I customized it to what I wanted and Gladys and her team executed it to a T! Casa has the best team but they also give college students opportunities in the industry. But can I just say Gladys as an individual, as a business owner, as a lady..is one of the most passionate, loving, caring, engaging, on top of her s*** person!! This all wouldn't of be the experience it was if it wasn't for her. Wish I could get married every year so I could always work with her!!
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August 2021 by Tina Lee
Every bride has dreamed since she was a little girl of her wedding day - from the cake to the ceremony to the way her mother tears up in the front row. But without a doubt, the most fantasized aspect is the wedding gown. Walking into Casablanca feels like a fairytale - you're greeted with shimmering chandeliers, hundreds of gorgeous dresses and a towering spiral staircase that leads to floor-to-ceiling mirrors. Immediately, I felt like a princess.Gladys and Rowena provided a luxury experience during my bridal appointment. They were attentive, sincere, patient, and truly cared about the vision I had for my wedding. I walked into the shop not knowing exactly what I wanted, but they guided me to my dream dress. The selection is massive, and every dress is jaw-dropping! I chose a beautiful A-line, laced, off-the-shoulder Pronovias wedding gown with a corset backing, and it was everything I could have dreamed up and more! After the veil was placed, I already knew - this was the dress. It had the perfect amount of twirl and elegance and ethereal quality I wanted out of a wedding gown.I felt like the center of the universe during my time at Casablanca, and the services Gladys provides is unlike any other. Because my mom couldn't be there for the try-on, Gladys really stepped into the role and made sure I felt loved and celebrated on my big day. I will remember her kindness and compassion for the rest of my life. THANK YOU Casablanca for making my wedding an absolute dream-come-true!
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July 2021 by Roxanne O.
On Jul 28, 2021, we visited Casablanca Bridal & Formals and was serviced by Gladys, the proprietor. It was a phenomenal (remarkable) rewarding visit, Casablanca is a top-notched business! The customer service provided by Gladys is beyond any comparison to our past services we had experienced at other Hawaii bridal and formal boutiques. Gladys' outstanding and exceptional customer service is primarily reflective of her dedicated commitment to customers like ourselves coupled with her 29 years of highly-rated, vast knowledge and experience in the bridal gown and formals business. She indeed, eased our burdens, worries, and frets. In our previous search for a wedding gown, it had been a long difficult, strenuous, exhausting search for that perfect wedding gown. Gladys remained relentless with her excellent people skills and positive attitude. She took special attentive care to ascertain the venue of the event, the location, the type of gown we were searching for, the many different aspects of our wedding details, etc. Truth be told, within moments and amidst her colossal inventory of superb-quality gowns, Gladys successfully found my daughter's "perfect wedding gown", the gown of my daughter's dreams ! This was a special time of shopping for us at Casablanca, not a minute wasted and definitely, no regrets! Gladys made us feel very welcomed and valued as a customer! Gladys truly, has made a "true and definite difference" in our search for a "perfect" wedding gown for my daughter. Moving forward, we will take special care to always recommend Gladys and her elite "Casablanca Bridal & Formals " to our endless list of friends, family, acquaintances and to include any stranger! We express our hearts of gratitude and appreciation along with our kudos to Gladys for her noteworthy level of business ethics, her heart of passion for people overshadowed with her "Spirit of Excellence". . .
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July 2021 by Piper H.
Very friendly staff made it easy to schedule a same day appointment. The area was clean and professional with lots of dress options to choose from.
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July 2021 by lynn rose
My future sister in law has been here before and recommended coming here. My future Mother in law , my boyfriend and I walked in we did not know they had only take appointments. Danica has welcomed us in and my future Mother in law requested Aunty Rowena. Aunty Rowena is so sweet and welcoming with us with a warm smile. She had remember my future sister in law and said she is so happy to help both of your children. I was very nervous and I felt comfortable because Aunty Rowena was very patient and nice. She took a look at the dresses I like and chose a bunch of dresses to try on. I love how she remember the details of what I love and remember what dress I have wanted. Her memory is impeccable ! I had said I love this dress and when I went back to try on she had chose the dress I love :) Thank you so much Aunty Rowena for choosing beautiful dresses and remembering what dress I wanted. For making time for all of us when we walked in , calling back before coming in on Tuesday , and for holding the dress I wanted and now both. I am very happy with all of your help , Danica , and Gladys ♡I will be back soon , Thank you so so much :D <3love ,Trina ^_^
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May 2021 by Lori F.
I'm glad we were able to get the downstairs area because my dad has a hard time going up the stairs. The women who worked there were professional and kept their distance. I loved the selections they picked based on what I wanted. It's kind of pricey, but luckily the dress I finally picked was discounted, so it helped. I'm going back there to pick out my accessories.
