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November 2023 by James Wright
Place. It's honestly not my favorite but she loves going in there and finding something new to put in her hair. I personally find it a bit annoying and the smell sense in that it just is a big turn off to me. But she loves it.
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August 2023 by 林有若
I had a disappointing experience at this place, I got my ear piercing done here. The girl who performed the piercing was mean. While I was still looking for my ID in the backpack, the girl raised her voice, questioning why I didn't have an ID and emphasizing its importance. This behavior occurred in the presence of other customers, making me feel very uncomfortable.During the preparation for the ear piercing, after marking the lower lobe of my ear, she asked my mother to check if it's balance. We only asked for a SINGLE adjustment to the marks, but the girl seems inpatient and she squeezed my mother aside then re-marked the spots. Additionally, the quality of the ear piercing itself is terrible. The ear piercing she did for me grew and recovered for over a year before it was normal, then when I changed my earrings I realized that the piercing she did for me was crooked and the process of changing the earrings was very painful.
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July 2023 by Dawnathan M.
We went to get ears pierced and it was a little busy. The associate acknowledged us and gave great customer service to everyone in the store. We did have to wait but not too long. Loved the earrings. A little pricey but my child loved it
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June 2023 by Geoffrey Mayn
Good range and very friendly staff.I would certainly go again.
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May 2023 by Strawberry S.
I had pierced my ears a couple times here, and this time i pierced my second and third lobe. I don't mind anyone working, but i felt like this minor can't do the piercing as well because my ear is still bleeding, still bruised after almost a month after being pierced. I paid $75 and to end with just 1 piercing in just still as bad as the third lobe. my right ear is so painfully hurt & sore
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December 2022 by adil ibrahim
Good place to take your kids to get their fashion accessories cheap.
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September 2022 by Alice Reveira-Fairbanks
CLAIRE'S sales associate was not very pleasant, but 12 for 12 sale they had was to my expectation since I was on a tight budget.
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August 2022 by Lincoln N.
Overpriced items and poor customer service. Bought a small squishmallow and the price was the size of a medium from other stores. Stood second waiting in line and another employee came out and asked the people behind me if they needed to get run up. A third employee came out and asked another couple behind me if they need to get run up. I looked nothing like the family in the front or any of the families in the back and was clearly holding items and staring at them so there was no confusion there. The only difference is my skin was the darkest so maybe they have something against dark people or they have eye problems and both employees just saw straight through me and helped the others behind me in the line both times.
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July 2022 by Angel Luis
Terrible customer service. The manager in charge acted really entitled and spoke to me as if I did not know what I was talking about. Constantly felt belittled by her and the rest of the staff. Will not be coming back here in the future.
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July 2022 by Aye C.
Unfortunately they do not price match for their own store. So make sure you order online, then pick up your item. So you can go through all their sale items (ex. Buy 3, get 3 free)
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May 2022 by Sunny J Shores
Olivia is just as sweet as a lychee, she's very helpful, with a great customer service attitude, extensive knowledge of the inventory and was able to help me find just the right ear bud connection I'd been looking for! Thank you so much Olivia ??
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April 2022 by Siera S.
I came here to pierce my 3 yo daughter's ears. We lucked out and got Ezzie, she was so friendly and helpful. She recommended earrings for our little one and made the whole experience so pleasant and easy. We had her mark my kid's ears twice to ensure it was straight and she didnt mind at all. I highly recommend requesting Ezzie for piercing your child's ears. We encountered a couple other employees who weren't so friendly, but I'm sure it gets stressful there since it's so busy at ala moana. Thanks Ezzie!
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April 2022 by lin Wee
The lady who pierced my daughters ears was so obnoxiously talking so fast, like slow down you robot!! & learn to listen, kept cutting me off. Horrible customer service from that lady. But the other staff & the manager are so sweet!
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January 2022 by Bon Lopez
Genuinely the worst retail experience i’ve ever had. I came into the store to browse cute things since i’ve been personally down lately but the assistant manager of the store was extremely rude and inhumane towards me. I can’t believe a grown woman can act in such disgusting ways to people. If she continues working there I pray for her sake she goes through some HR sensitivity and attitude training.
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November 2021 by Jo Chuan
Walked through the entire store and was not acknowledged by either woman at register. Instead got to hear all about sales goals which had their entire attention.