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March 2024 by Monessa Melani Miranda
Insanely overpriced and completely disorganized. 1/3 of the products in the entire store is always on the floor inboxes 70% of the products not lined up where they should be to the label. If you can even read the label because the printer clearly needed more ink. 100 percent of the products that I found were marked up almost 200% of what I could find online.
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November 2023 by Leia M.
I love coming here to pick up stuff that I need for my hair they have so much to pick from They are ONLY open to people LICENCED in the Beauty industry just like the one around the corner and most Beauty supply's non licenced can go to Sally's The staff is very helpful and I can always find what I want Thank you for always helping me out
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November 2023 by Emma Morreale
The way I would trust these ladies with my life. I can’t remember her name but the black girl that’s always there is SO HELPFUL. She always helps me and is so sweet and knows her stuff for sure! If they don’t have what I need, she always has a great alternative and is so polite.
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September 2023 by Alicia H.
I recently purchased 2 items online to be picked up in store for their customer appreciation event. Their app says it would take a couple hours for my order to be filled. It took 3 days! By the time my order was filled, one of the two items was OOS. The clerk said I wouldn't be charged for the missing item. Guess what? I was still charged! I ended up having to make a multiple calls to their call center to get a solution. As of now, according to their call center, I should get a refund in another 7-10 business days. So in all, I'm waiting almost a month for the correct charge to my credit card. This is such a headache. If you need supplies, DO NOT ORDER ONLINE!
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July 2023 by Victoria Tori Tanaka
Everyone is so helpful and Friendly
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July 2023 by A Cha
I work for a salon and simply called in for a price quote for an item and the clerk who answered was speaking very snobbishly to me. I was speaking politely too, not sure what got on her nerves at that moment. She made it sound like I was disturbing her lunch break but it was literally 10am on a wednesday morning. Bad customer service. Oh and the price quotes werent even correct, I found out later.
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June 2023 by Anna C.
I work for a salon and simply called in for a price quote for an item and the clerk who answered the phone was speaking very snobbishly to me. I was speaking politely too, not sure what got on her nerves at that moment. She made it sound like I was disturbing her lunch break but it was literally 10 AM on a Wednesday morning. Bad customer service. Oh, and the price quotes weren't even correct, I found out later.
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March 2023 by Liliana A
Beautiful place , inventory is stocked , the front lady/ cashier was informative and friendly, recommended to all the beauty people ❤️?
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February 2023 by Tori Tanaka
Everyone is so helpful and Friendly
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January 2023 by Anton Sloboda
Need serious organization, looks very trashy, looks like it getting worser with time, I visited last year and I see the difference
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October 2022 by Ace T.
Gentle Reminder: You must have a Beauty License to shop I love coming here to see the friendly staff as they are so helpful and attentive. No matter how big or small of an order I buy, and as small as a tube of color they are so nice each time. They try their best to help you and it keeps me coming back.
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July 2022 by Jamuna Jeanette Is Love
Lots of things to find. You have to ask for help though
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June 2022 by Jessica R.
It's not clear you can only shop here if you have a license. I guess it makes more sense because the place is a complete mess. Also explains why the cash register gave me a rude look when I walked in. If she just answered the phone when I called this morning, I wouldn't have wasted my time coming here...
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January 2022 by Jamuna Sadiya Balquis Devi
Lots of things to find. You have to ask for help though
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December 2021 by m8s m8s
Terrible customer service. Very unfriendly store manager. She made me feel I don’t want to do business there. Left with buyer’s remorse.
