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November 2023 by John Villanueva
Staff Employee Hau was very helpful, she guided me through the process and getting my information updated, she explained about the insurance fee for the next following month and why it was important to get this, if not she also explained I can also check with my home insurance coverage and go through them, I probably will go to through the Public Storage one.. setting up my account was fast and easy, and she told me about the Public Storage App, that I’ll probably download later.
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November 2023 by J-nel Cullen
Decided to visit the new owners of Public Storage..and Willa greeted me with a smile... For the 1st time, I actually paid my rent on time..lmbo! I'm looking forward to moving into a bigger space...Prayers!! Thank u Willa for servicing me today! God bless!
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October 2023 by Michael M.
I will miss the staff at DSS! I'm sad that I did not get a chance to goodbye. They are the ones that made this business standout.
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October 2023 by Wolfgang W.
The best self storage place I've ever used. Clean, dry, AC, secure...friendliest staff...I remember getting an apologetic letter about a rate increase; first time in over 4 years...and a whopping $4/month! They were so sweet about it. Would have gladly paid more. Other storage places (mainland chain) rudely increased rates $40-50/month, every few years.... So glad to have found DSS. Just found out they're selling the business to PS. So sad. I hate PS. I wish the owners all the best in their next endeavor. Thanks for letting me store my stuff for the past 6 years.
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September 2023 by scott halsted
Best storage.No problems.
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March 2023 by Emily Bean
Very happy with DBSS! Coming off of a terrible experience next door at Hawai’i Self Storage Iwilei, Kim took care of absolutely everything I needed. I appreciated that the rates were straightforward, the staff (especially Kim!) was wonderful, the facility is pristine, and the security is better than any storage facilities I have visited here. Their rates are guaranteed for a year (not so with other spots) and the kindness with which they treat their customers is unparalleled. They also pro-rate their move-in. Thank you Kim and DBSS for making a stressful experience easy!
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February 2023 by Emily B.
Very happy with DBSS! Coming off of a terrible experience next door at Hawai'i Self Storage Iwilei, Kim took care of absolutely everything I needed. I appreciated that the rates were straightforward, the staff (especially Kim!) was wonderful, the facility is pristine, and the security is better than any storage facilities I have visited here. Their rates are guaranteed for a year (not so with other spots) and the kindness with which they treat their customers is unparalleled. They also pro-rate their move-in. Thank you Kim and DBSS for making a stressful experience easy!
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January 2023 by Mindy Makaya
Clean, great and friendly staff, and I feel safe when I go there alone at night
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December 2022 by Rob Von Ansbach
Would give negative stars if possible. Most unreliable, backwards, and unprofessional business I have EVER dealt with. The expect me to fly 12000 miles to pay my bill in person because they refuse to allow me to pay my balance online or by phone, and will not accept a check by express mail.The moment their employees were commenting on how nice my things are… that’s when I knew they were setting me up to just take my property…bunch of thieves, preying on people during hard times, avoid at all cost!
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August 2022 by tsymin04
Easy secure access and very clean facility, love this place @
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July 2022 by Paul Kajiwara
I've been doing business there w/Dilly Printers for over 3yrs. They've been printing the John14 cards l use to share the Gospel wherever l go. Their prices have been more than reasonable and the service has always been outstanding and quick. Plus they're right around the corner from Costco where l refuel my car.
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May 2022 by Aloha Jetski Hawaii
This place and the people that work here are great! Staff is very friendly, efficient and helpful. I go here for printing and faxing. The prices are way cheaper then UPS and Fed ex! Will continue to do business here. Mahalo
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April 2022 by Britain W.
Highly recommended! This facility is very secure & the customer service representatives that work in the office are phenomenal! They helped me greatly by walking me around the site & explaining how everything works. They really take pride in the facility & the aloha spirit on the island. Tiana was so so helpful! Mahalo!
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January 2022 by Julia G.
This review is based on the Dilly rentals service. I've rented the moving vans several times over the span of three years and each time was a breeze! The ladies behind the counter are always so nice and helpful! It makes me want to store my stuff here! If you need to move your stuff and your able to do it yourself without having to hire a moving service then I recommend their moving vehicles. Great service and friendly staff! Mahalo!
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November 2021 by Noel P.
Very reasonable price for a rental van & trucks.crews i front desk are so helpfulgreat place to go when ur planning to move.i pick the their van becaused ur household stuffs is secured & it won't get wet when it rains which always does on the the island