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February 2024 by Amber r
Clearly stated our location and they confirmed it. They booked us a car at the airport instead but pulled the bait and switch for an upgrade at the location. I called in and they said nothing they could do. I'm standing around with 2 small kids without a vehicle now.
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August 2023 by Betting Brokers
The staff couldn’t have been more polite, friendly AND helpful.We got a 5.0L V8 convertible Mustang in LIME GREEN and it was the best drive around the Island.We accidentally took the registration home with us! So when I returned it and asked if we owed them penalty for our mistake, they apologised for the inconvenience! It was MY mistake.Seriously, 10/10 service and kindness.GO HERE!
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July 2023 by Mus
Nice guy, although we got told we are getting a certain type of car that was “ guaranteed “, when we got there they had ordered a completely different car and said they cannot do anything about it. I don’t understand why we got told that we would get told we are going to get a particular car and then get a completely different car. Would not recommend.
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February 2023 by Sam Province
BE WARNED! The employees at this location are very rude and unhelpful. There are many ways to get around Oahu. Don’t waste your vacation dealing with this terrible and unkind customer service
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August 2022 by Wolfgang Langbein
They offer speciality cars (Wrangler/ Mustang). The service is great and the staff is friendly and competent. They will answer all questions. The prices are transparent and funding/ re-funding is handled immediately. The cars are clean. It is really a great offer there. It is located on the 2nd floor inside of the Marriot complex. Easy to access. The entry is located few ft. right from Marriot main entry and then up the ramp on the right side.
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July 2022 by CJ M.
Unbelievably great service. Justin at Ala Moana and Kevin at Waikiki were excellent. Painless reservations, easy last minute changes, personalized car service to your destination when ur done. I don't think a rental service could b better. They try to match u to the car u normally drive. They let me take a BMW SUV. It was similar. Will go back again
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September 2021 by Sophie Wright
Good car but too expensive. If we wanted to add like 3 hrs we had to pay an extra $85 and paid like $177 a day.
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April 2020 by L. H.
I have rented here numerous times and the staff has been great. Tania is an excellent manager and is exceptional with customers. The cars are clean and I never waited more than 15 minutes with multiple people ahead of me. The after hours car return is very convenient.
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April 2020 by Douglas Sundman
Shaun was amazingly helpful at getting me a last minute Jeep rental, I highly recommend these folks to anyone who needs a car rental in Waikiki. They are wonderful and fair !
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March 2020 by Becky Henke
Staff here was so very helpful and flexible for us.
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March 2020 by Deva Warnes
It was great car was clean and we had a great time!
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January 2020 by shalini shandil
We wanted to explore the island and thought we would walk over with our two kids and hire a car. The manager was absolutely lovely and helped us find a van at the last minute. We had a huge,comfortable, economical van with all the features we needed. We were able to sightsee all our attractions that we had planned and go to all the beaches that my kids wanted to see. Returning the car was a breeze. Really appreciate all your help! I think the managers name was Hayley, if I have the name wrong then please pass it on to the lovely lady who was working in the morning of Sunday 26th jan. thank you thank you we had such a fabolous day and highly recommend this location to all !
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January 2020 by Dave Addington
Good service and price, can be hard to find at this location as it is in the back of the hotel
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December 2019 by Oleksandr
Recommend. Good honest people.
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December 2019 by Nancylee Valerga
Awesome staff. Wonderful service.