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September 2023 by Megs Seeley
If you have curly hair, go elsewhere. I went in for a trim with Annie and came out with a cross between a Marilyn Monroe for old ladies and a mullet. I had to get it touched up by someone else, and they noted that the layers were uneven and looked like she had given up my cut halfway through. I am extremely displeased because Annie tried to convince me that she gave me the haircut I asked for even though I showed her a photo of myself after my last haircut, and she did something completely different. Plus she somehow turned my ringlets into just a fluffy cotton ball.
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May 2023 by Shanna Gardner
Annie has done wonders to my hair. I've received numerous compliments.
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May 2023 by Lynn Iwashita
Tracy is great! She knows how to cut! Annie and her husband are always friendly!
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May 2023 by Alan Furukawa
Easy to make appointments. Fast, no nonsense service. Great haircut. Friendly staff.
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May 2023 by Ashley Ballesteros
There really friendly staff. And did a great job on my hair
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January 2023 by Irene M.
Haircare is self care and it's about time I take that moment for myself.Appointment usually is key but my lifestyle...mood...situations make it aways an impossible situation and as I do have some upcoming events the reality finally hits me of how grey my hair has gotten which usually really don't bother me somehow has gotten to be the grey bunnies in my tangled mess.Getting this done has been brewing in my mind and I decided to jump on it and gone to several places only to see that even a basic haircut was a wait as there was only one staff on or the pathetic one I went to never greeted me and gave me a bad haircut.This location is in Kaimuki Shopping Center lower level right next to Times Supermarket and this owner from what I understand worked at Macy's that unexpectedly closed and took a leap of faith along with her spouse.Well here we go just had to give it a try and walked in and sigh...they already looked busy but I asked and Annie the owner says "yes" omg quickly assessed me as she was finishing up a perm set and in a few got me all going. I admit she was all over the place juggling myself and perm here comes a walk in hair cut and an appointment hair cut lol!She does have another young lady who seems to do just haircuts and helping with miscellaneous things but Annie seems to be doing it all was insane to watch. Once I was washed and rinsed she simply towel dried me off and done. I was really gonna suggest that no styling was needed to be honest but she was like...ok? Don't get me wrong I really appreciate her taking me in as I just walked in at the perfect exact moment, I really was gonna go four stars but since knowingly she was on a time constraint I was absolutely aware of and took me in on the fly I appreciate getting this service done finally.Not quite ready to flaunt the grey bunnies, she got me covered here ;-)Thank you!
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December 2022 by Wesley Okamoto
Made an appointment then waited 20 minutes but still no haircut. Left.Service: Haircut
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September 2021 by Shawna
I love this fantastic sams best I have ever been to. I'm very particular about my hair style and Annie is amazing. The whole atmosphere is wonderful very welcoming. Nani is awesome too. Highly recommend this fantastic sams over anywhere on island. Very professional but like family!
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September 2021 by Pola L
Took my 5 year old for a cut because he has school pics soon. It looked alright at first but when I got home and looked at it closer it was extremely uneven and he had been nicked several times. Bleeding in a couple spots aswell. I know at one point she lifted his mask to cut behind his ear and to hold the mask up, she chose to cover his mouth AND nose at same time. My son has an extremely hard time getting haircuts and this really traumatized him.I DO NOT RECOMMEND
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September 2021 by J K.
Yup listen to all the other 1 star reviews. The only reason I've been coming here is out of convenience since I live like a mile away. Haircuts are never consistent. Sometimes I get a lady that does it nice, but she takes forever and digs into my scalp. The past time, I got a lady who did it really fast, but the fade on the haircut was uneven and looked nothing like the example picture I showed her. Also, the barbecide is only there for looks. Not one time have I seen it used in the past two years I've been going there. Once they finish a haircut, they use the same clips and same combs that they used on the previous person on me. I hope the health department shuts this place down.
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June 2021 by Steven Lebrun
My go to place for a good haircut.
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May 2021 by Kaiulani G.
If you're thinking about coming to this location -- just don't. Not even if you NEED a haircut at that exact moment. Find another one. There are no words -- just don't.
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April 2021 by Alana Lee
Everyone makes mistakes, no business is perfect, however, this is the worst haircut I've ever had and I felt it merited me writing this. My hair looks so awful that I get upset when I look in the mirror. Went to Annie the owner, because my regular stylist, Nani, has left for six months. I always bring in photos from Pinterest to show exactly what length I want and as a visual aide since it helps with communication and there's no confusion. The photos I brought in were of straight hair, all the same length, just below the collarbone, no layers or just very subtle layers at the end and barely noticeable. Annie, takes off my mask, because she said it's inconvenient to her and gets in her way. She proceeds to hack off a huge chunk of hair right in the front of my face in the most unflattering length. I was horrified. I showed her the photos again and asked her where in the photos were there thick sideburn-like layers. She tells me that it's okay, it will grow back and flippantly tells me I'm not going to be in a Miss USA pageant so it's not a big deal. Wow, okay, I guess everyone else’s appearance but her own doesn’t matter. She was totally unbothered by my reaction and didn’t care that the chunk of layers was not what I wanted and definitely not in the photos. I’m surprised by the high star reviews on Google and am wondering if they were created to neutralize the negative reviews. This hair salon doesn't take credit cards, it's cash only. It's like the Wild West and so is the quality of their services (without Nani).
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April 2021 by Alana L.
Everyone makes mistakes, no business is perfect, however, this is the worst haircut I've ever had and I felt it merited me writing this. My hair looks so awful that I get upset when I look in the mirror. Went to Annie the owner, because my regular stylist of 10 years, Nani, has left for six months. I always bring in photos from Pinterest to show exactly what length I want and as a visual aide since it helps with communication and there's no confusion. The photos I brought in were of straight hair, all the same length, just below the collarbone, no layers or just very subtle layers at the end and barely noticeable. Annie, takes off my mask, because she said it's inconvenient to her and gets in her way. She proceeds to hack off a huge chunk of hair right in the front of my face in the most unflattering length. I was horrified. I showed her the photos again and asked her where in the photos were there thick sideburn-like layers. She tells me that it's okay, it will grow back and flippantly tells me I'm not going to be in a Miss USA pageant so it's not a big deal. Wow, okay, I guess everyone else's appearance but her own doesn't matter. She was totally unbothered by my reaction and didn't care that the chunk of layers was not what I wanted and definitely not in the photos. This hair salon doesn't take credit cards, it's cash only. It's like the Wild West and so is the quality of their services (without Nani).
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March 2021 by Sue L.
if there was a no star option, i would've chosen that! do not go here!! they are terrible! my mom made an appointment and when she got there the hair dresser that she made an appointment with was outside on her cel phone, and she told my mom that she took someone else so she's going to have to wait another half hour. terrible terrible, terrible terrible!!!!!! why take appointments if you're not going to respect the customer's time! and why was she outside talking on her cel phone. this is not the first time having a terrible experience with them. i stopped going there and i don't take my kids there anymore either, and i tell everyone not to go there, (only my mom wanted to go there for convenience) but years ago they ripped me off because they weren't honest about how much mines & my daughters hair was going to be to trim & color. my bill was $498.00, and when i looked at the receipt, they had charged me $7.00 extra for **each** service (shampoo, trim, color, highlight, blow dry) , so the $7.00 extra for **each** service came out to $70.00, that me and my daughter had because they said we had long hair, which they did not tell either of us from the beginning, i only found that out when i asked for the detailed receipt. also another thing i do not like about them is they talk in their foreign language amongst each other in front of the customers - that is just awwwwwwwwwwwfullllllllllllll!!!!!!!!!! do not go here!! they're dishonest and they'll try to rip you off, on top of disrespecting your time! not worth it!!!!!!!! even if they paid me, i would **never ever** go back, this place is horrible!!!!
