The FENDI store at the Royal Hawaiian Center offers a lot of variety, including stunning baguettes and the famous zucca print. The store is currently two floors but is moving into a bigger location at the end of the year. A key attraction is the Hawaii special pricing, making items cheaper than on the mainland with lower taxes. The sales associates are consistently noted as friendly, attentive, and very welcoming, creating an enjoyable experience where customers feel well taken care of. They enjoy serving customers and provide knowledgeable service about the brand. The store hosts special events, serving refreshments like water, champagne, and chocolates. The staff is not pushy, offering honest advice about value and recommending realistic and practical fashion. Customers feel comfortable browsing and asking to see different clothes or colors without pressure. Service extends to helpful assistance like arranging shipping to the mainland with no problem. The overall shopping experience is described as easy, fun, and magical, with associates who provide exceptional, personalized styling that can transform a customer’s look. This results in a great experience where time passes quickly, even for those who typically find shopping difficult. The store is considered lucky to have such dedicated staff, prompting plans for future visits and remote shopping for continued excellent service and quality checks.
My first time in any Fendi store and it won’t be my last. I liked the brand before but now thanks to my experience with Yumi, I love it. She is so cute and so sweet!! Everyone in the store was so kind as well. Will definitely be back next vacation! If you go, ask for Yumi!!
April 2025
The other day, my wife liked fendi, so I stopped by the store. When I looked inside the store, the shopkeepers were dancing happily, so I was also happy, and when I entered the store, the shopkeepers were very nice to me, and I bought my wife's bag.
December 2024
If you go to this wonderful Fendi store do yourself a favor and see Yunie. She is a great SA that is resourceful, accommodating and a pleasure to deal with.
