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June 2024 by VN W
Well, only in the "military" can a "customer service/business" actually SHUT DOWN for a lunch break....
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May 2024 by ry per
Super nice and helpful staff
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April 2024 by Paula Hughes
Excellent care of pets!
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April 2024 by Dan Rhodes
From the bottom of our hearts, thank you to CPT Petersen and her team. You guys showed so much love and compassion for Dakota and made her last week comfortable.
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March 2024 by Amanda Arnold
Easy to work with and one of the only on post clinics that regularly answers their phones and replies to emails in a timely manner.
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March 2024 by Kimberly Friese
The staff at this clinic are the most friendly and extremely knowledgeable in everything my pups needed for traveling. Pretty sure my two babies like Jodi more than they like me, which makes me so happy to know they are in excellent hands.
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February 2024 by Katie Dougherty Zuercher
Professional and friendly! The staff are knowledgeable and really care about pets and their people. I came in panicking and Jodi helped put my mind at ease when I felt like I was up a creek.
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February 2024 by Alicia Hogan
Can't say enough good things about Jodi, she was super sweet and helpful during a very stressful time as we were in a rush to leave Hawaii. She explained all the necessary paperwork etc. we would need for our fur baby and went above and beyond! She is a wonderful asset!
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February 2024 by Amy Johnson
When I faced complications with my pets and was beyond stressed, the staff really helped me out. Jodi was able to explain things that helped ease my worries. Thank you!
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February 2024 by Eryn Fowler
I recently needed assistance with one of my pups. Jody went above and beyond in calmly explaining my options. I really appreciated her help especially when I had made a mistake in scheduling with them. The staff was incredibly nice and helpful. Grateful!!
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February 2024 by Hillary Gustaveson
I called to get info to bring my dog in for a visit so we can board a plane soon- Jodi was so helpful and nice. I appreciated her help so much!
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February 2024 by Tamaris Surdock
If you have the option to go somewhere else please do for your own sanity. Moral of the story is Jodi sucks and has a bad attitude, the employees are all on different pages including the vets, they overcharge for appointments, and they are unorganized with their scheduling.If you want to hear the full storyOur experience with this vet has been overall terrible. It started when we called to schedule a health certificate for our pup due to PCS orders. They said he would need 3 vaccines and one is a 2 part vaccine and they can’t give vaccines on the same day that they do health certificates. Therefore we would have to schedule for 3 appointments and pay 3 exam fees.When we go to the first appointment they tell us that they actually can do the health certificate on the same day as the vaccines. We verify with the vet tech and the vet to make sure this information is correct. Before scheduling our next 2 appointments, we ask them to have the manager contact us regarding the 3 exam fees.When he calls he tells us the 2 vaccines we were scheduled for were optional for travel and that all we needed was the health certificate and that they had to do a company meeting because not everyone understood their policy. One vet would do shots on the same day as health certificates and another vet wouldn’t. They were all on different pages. We only need one appointment for a health certificate. We verify with the manager before hanging up that we would see them at 1440 on our planned date.Come the planned date we are getting ready to go to the vet and we get a call at 1400 saying we are late and that we missed our apt. We said no we did not and that we were heading over there now. Jodi (the terrible receptionist) said there is not a doctor here to look at your pet. We then asked why we were scheduled on a date where there were no doctors to do health certificates. And if we could speak to the manager again. We were then told there was no manager there and that all managers were unavailable for a week because there was at a training and that there was nothing they could do for us. Mind you we were flying out of Hawaii in 3 days at this point and they knew this because Jodi annotated this on our dogs appointment.We tried to plead with them to schedule us on one of the next 2 days since we were leaving in 3 days and had this appointment scheduled for 2 weeks and they told us they had no appointments available. Both me and my wife wrote in our pup’s appointment in our own calendars… we both had 1440 as his appointment time. We believe they fat fingered the appointment on their side.Long story short we were lucky enough to find a brand new vet that would accept us the next day with 1 day before we left the island. If you are using this vet just be aware of your appointment time(maybe ask for an appointment slip?or text?), verify with multiple employees before leaving (especially if traveling), and be aware no matter if you come in a week after your last appointment… there’s ALWAYS an exam fee(most vets do not charge this).
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December 2023 by Yoshio Garcia
Awesome staff, friendly place!
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August 2023 by Laura Wise
Very nice staff. They have appointments available in a timely manner.
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July 2023 by Anna Caudill
Staff was super friendly and did great with my anxiety riddled old man dog!
