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February 2024 by Lawrence Friedman
When we lived in Honolulu, Freaky Tiki was our go to sunglass store. Ryken the owner has always been a pleasure to deal with. We moved to Florida 2 years ago and as I was going through some paperwork recently I found a gift card I hadn’t used. I called Ryken he validated the balance told me to select a pair of glasses, I chose Oakley riding glasses, and he took the order and mailed them to me! Freaky Tiki is the place I will continue to use, even now 5,000 miles away.
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November 2023 by Bernard M.
We were shopping for sunglasses but this lady was giving us attitude, giving us dirty looks while she's angrily flapping her folding fan. It would've been one star but gave 2 because the other 2 were helpful and nice. If it wasn't for them, I'd give them one star (zero if we're able to). Word of advice to the lady, if you're not a people person, please don't work in retail. You lost 3 potential sale because of her.
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October 2023 by Rudy F.
I was looking for a particular pair of Maui Jim's sunglasses. Ryken ordered two different options for me to choose from, both of them were custom made. I liked one of the pairs but wasn't crazy about the ear pieces, Ryken was able to change them out in the store so I got exactly what I wanted. I can't say enough about the customer service provided by Ryken. He is absolutely outstanding at what he does. He is very personable and very professional. He totally understands customer service. I will be purchasing from this store again!
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June 2023 by Thomas Neale & Eileen Oldag
Walked in out of the blue with broken frames and Ryken fixed them on the spot! with no charge! Great service! Thank You!
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June 2023 by Marty O.
I had a mishap with my Maui Jim sunglasses, and one side of the lens popped out. Took it to Freaky Tiki Tropical Optical to see what can be done. Lauren helped to see if she could put the lens back in or need to send it out to Maui Jim for fixing. She tried but couldn't put the lens back in, so we decided to send it to Maui Jim factory on Maui, which was fine with me. Got an unexpected call from Lauren that evening. She stated the owner of the store, Ryken, came in, and he was able to put it back together. What a wonderful surprise, and I was so stoked that I could wear my sunglasses again. Went the next day to pick it up and was totally grateful and glad I was able to speak to owner Ryken.If you are ever in the need for sunglasses or prescription glasses, Freaky Tiki is the place to go. Great customer service and top-notch employees.
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May 2023 by Tom O.
Love this store. Locally owned, great selection, and unreal service. Very accommodating and patient every time I shop. Apparently they can place special orders as well but I've yet to as I always find what I want. Love to support local!
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April 2023 by Michelle Wheeler
This is THE place to buy sunglasses, especially if you're looking for Maui Jim's: they have the LARGEST selection on the island!!! Ryken gives the absolute best customer service I've ever had, & he is incredibly knowledgeable! Not only did he know some of the inner dealings of Maui Jim's, & of course was aware of all his inventory, he made good suggestions for what would look best on me. If you're not sure what to get, just ask Ryken.
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March 2023 by Ron T.
Bought a pair of sunglasses here for my niece and Ryken was so helpful and honest, we asked his opinion on which pair of sunglasses looked good on her, he could've said the more expensive one but he chose the less expensive of the 2-3 that we were looking at. The people who work here are nothing but professional. I also like that it is a local company with best selection of Maui Jim sunglasses on the island. Thanks again Ryken!
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March 2023 by Michelle W.
This is THE place to buy sunglasses, especially if you're looking for Maui Jim's: they have the LARGEST selection on the island!!! Ryken gives the absolute best customer service I've ever had, & he is incredibly knowledgeable! Not only did he know some of the inner dealings of Maui Jim's, & of course was aware of all his inventory, he made good suggestions for what would look best on me. If you're not sure what to get, just ask Ryken.
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January 2023 by Chuck Zhang
Fantastic store and great staff! Even though I didn’t do shopping there, the staff patiently helped me fix a pair of sunglasses my kid nearly broke.
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December 2022 by Irene M.
Everything is so much beautiful as you see things clearly...Freaky Tiki Tropical Optical is a cute place in Ala Moana street level right besides the Centerstage has a variety of brands wall to wall of shades of all types and I was looking for something specific since having my Lasik procedure to fix a bunch of my eye issues and am blessed to see thing so much more clearer, I just wanted something to help clear up the halos I do see when I'm driving.So here I did find a nice bright yellow lens needed for clearing up night glare while I'm driving and the staff was just a delight so friendly and no pressure to help me find what I needed and the selection here is great much more than other places that I've visited and it looked great too woohoo!Getting this pair I'm told that it has two year's warranty and if I needed any fixing or adjustments to this eye ware all I need to do is swing by and they'll take care of me with questions now what an awesome service is that!?My Ray Bans are awesome and seeing things clearer so that I don't strain my eyes and just enjoy the rainbow.Thank you!
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December 2022 by Tom Tom
Best optical in Oahu, nothing more to say
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December 2022 by James
I brought in some old (2015) Maui Jim’s I have with a broken lens on Monday. By Friday, I had a completely revamped pair of sunglasses with all the bells and whistles replaced. I’d leave 6/5 stars if I could. Ryken and the workers were extreme helpful and I would recommend you buying some Maui Jim’s for the quality and the lifelong customers service & loyalty. Mahalo! ????????
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November 2022 by תמיר כבתי
I must to say that this place left me such a goood taste!!!!The selection is large, The service are amazing and couldn’t ask for moreI want to notice a huge compliment to Ryken that make this store to be the best store in the area 100x better than any store I’ve been beforeThanks a lot.
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November 2022 by Erin Brook
Fantastic service! We went in and picked out an Oakley case and Ryken grabbed a different one by accident and we didn’t realize until we got back to our hotel. We called to ask if we could come back to exchange and he insisted on swinging the correct case by our hotel so we didn’t have to take time out of our vacation to go back. Thank you so much again and we will definitely be back next time we are on the island!
