Hawaii Medical Service Association
Health InsuranceHours:
818 Ke’eaumoku St, Honolulu HI 96814 Hours
About Hawaii Medical Service Association
HMSA is the most experienced health plan in the state, covering more than half of Hawaii’s population. As a recognized leader, we embrace our responsibility to strengthen the health and well-being of our community. Headquartered on Oahu with centers statewide to serve our members, HMSA is an independent licensee of the Blue Cross and Blue Shield Association.
Most Recent Reviews
January 2026
3days, 4 hours of telephone hold time. NO ONE ANSWERS THE PHONES! No method to request a callback, no way to get issues resolved. What happened? I remember there was a time when someone always answered the phone after a short hold time. AUWE to management for trying to save money and screwing up this department.
October 2025
Caroline R. Was very helpful and polite. She was able to help me solve my issue right away! She deserves a raise!
September 2025
You guys needs to hire more English speaking worker that is knowledgeable in the works! I k ow it is limited workers but this broken English stuff is not happening especially if you are Handicap! They are suppose to help you the corrinater not make it worst!
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