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June 2022 by Matt S.
The bank tellers who work here are not very nice, and quite frankly incredibly rude. I recommend not banking here and going down the street to one of the other many banks in the area.
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April 2022 by Kalawaia G.
This is an interesting branch. Most people there are above what you would expect in courtesy, assistance, knowledge, etc. But there is one teller that is just unbelievably dense, unhelpful, lazy, rude, and so unpleasant. Unfortunately, she's the one that seems to be at the counter the most. Every time I see her, I cringe! I really wish they would find something else for her to do, like empty the trash or something.
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March 2022 by Jim S.
The branch seams very unfriendly. More concerned about there process then the people they serve. In this day and age customer service needs to be the focus. much prefer CPB, FHB and BOH
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August 2021 by Naomi Kolo
I am a beneficiary of crypto currency investment, I have tried so many fake manager online it took me time to find the right online bitcoin trader I risked a little thinking it would not work, with no confidence I was so surprised when I checked my account and unbelievable I made a massive profit this is unbelievable I couldn't believe it myself all thanks to God for bringing Mrs victoria crypto into my life I really appreciate her email:
[email protected]
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May 2020 by John Wrightington
Great company to work with.
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May 2020 by Silver N.
Me: Hi, I'd like to find out about opening a very lucrative business account. I need a lot of coins, and I'm willing to pay a huge fee for the privilege. HNB Pearl City: GTFO.
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April 2020 by Sharon S.
This is by far the best bank for a small business and anyone who appreciates fabulous customer service! I switched to this bank after being totally screwed over by FHB after being with them for 40 years. It took me a while to switch over all of my accounts but it went as smooth as could be. Over the three years I have been with this bank everyone I have had contact with has been incredibly helpful, knowledgeable and bend over backwards to help. They listen and come through when you really need them. I highly recommend this bank to everyone who likes a bank where they are treated like family!
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December 2019 by Dave S.
This is the worst Bank ever. My wife's mother had an account here for over 30 years. We recently had to move her to the mainland and needed to close her account. They told us to write a check for the account balance to close the account. Unfortunately, a charge that was unknown to us cleared before the check to close the account posted. They bounced the check, charged us $25 for the bounced check and an additional $5 for mailing the bounced check notice. After thirty years you would think that they could at least call us before bouncing the check. This is on top of the $20 per month service charge for her account and an additional $5 per month for using bill pay online.You go to a small bank for more personal service. Well that is not the case here.
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March 2019 by Omon Ebhodaghe
Are you in need of quick and urgent loan with relatively low interest rate as low as 2%? We offer business loans, personal loans, home loans, auto loans,student loans, debt consolidation loans e.t.c. no matter your credit score. We are guaranteed in giving out financial services to our numerous clients all over world. With our flexible lending packages, loans can be processed and transferred to the borrower within the shortest time possible, contact our specialist for advice and finance planning.contact us via Email: (
[email protected]) and witness a life changing financial experience.
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July 2018 by Rene Reiner
No more business.everyday afternoon ??
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February 2018 by William Brown
My sister inlaw work for them, as a branch manager, when ever I go to any of the brachs, customer is always number ones.
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December 2017 by michael b
We have been very impressed with the professioniosm of Derrick Arimoto and his team. Great work thank you so much we look forward to a long term relationship with you.
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December 2016 by Jared Mankins
Worst customer service I've ever had at a bank. $20 to turn one of their members checks into a cashiers check! $20 for a piece of paper?! Then won't even verify funds over the phone!! Rude!!!!!
