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March 2024 by Bilal A.
alan is a master of his craft. i went to various places to get my girlfriend's vintage earrings reparied but they were not able to help me. alan is knowledgeable and honest. he was patient and prompt throughout the whole process. i highly recommend him, you will not be disappointed. it was an exceptional experience
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February 2024 by Nevermind S.
Really great experience and Allen was very patient w me throughout this process. He did a great job on the setting and my fiancée was thrilled
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October 2023 by Golie Keovan
Simply amazing repair and phenomenal service! Highly recommend!!
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September 2023 by TK Bush
Truly the best place in Hawaii for fine jewelry. Honest, fair, and extremely talented, if you want a jewelry piece that stands out, this is who you go to. My engagement ring was designed here using an heirloom diamond and with a setting they designed around said diamond; it turned out so beautifully and I get so many compliments on it.
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July 2023 by Masako H.
Very honest jewelers who does excellent work. I had my diamond rings made into earrings and it was beautiful and reasonable.
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July 2023 by Jared S
Allen was incredible. Absolutely top tier customer service and care. Took my wife's ring in to be resized on Friday and he got to work right away, I got it back early Saturday. I wish I had more jewelry to take in just to hire his services again
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June 2023 by Mariah Ramos
I came in to get my vintage clip-on earrings repaired and he finished in less than 5 minutes! He told me it was on the house and even provided earrings pads for just $5. Allen’s friendly and personable customer service is top notch! You can tell he truly cares about his customers. Will definitely recommend anyone that needs their jewelry repaired and I for sure will get custom jewelry made from them in the future. It’s always great to support family-owned businesses.Thank you Allen!
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June 2023 by Carla Limo
We couldn't be more grateful to Allen, we are a couple from Australia, a month ago we were on holidays on a cruise form Sydney that ended in Hawaii, on this cruise trip my boyfriend proposed to me and gave me a beautiful ring, but unfortunately it was too small for me, we looked for several options in hawaii to resize it since like any newly engaged bride wanted to wear my ring at that time, no jewelry store could do it in less than 3 days (we were only staying in honolulu 3 days) and they did not assure me that it would fit exactly the same since it is a very particular design, but lucky us we fell into Allen's jewelry, he is so friendly and very professional, he explained many details of the process to adjust the ring, he helped us with the size, and the best part, he did it in one day, and it was perfect, very clean job, spectacular Thank you so much Allen you are a legend ??
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May 2023 by Nolan Matsushige
Allen of Heart to Heart Fine Jewelry was very excited to create a pendant of my design to commemorate time I had with my granddaughter when she was an infant and then toddler. She is currently 5 years old, the pendant is for her 16th birthday. It’s a simple design that Allen incorporated intricate accents that gave it elegance and even a 3 dimensional illusion. Allen’s craftsmanship is superb, capturing the exact “feel” I wish to convey. This pendant is truly of “master piece” quality. I most certainly recommend Heart to Heart Fine Jewelry to anyone. I’m absolutely sure my granddaughter will love this pendant when she receives it years from now.
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May 2023 by Carly T.
I will never go to any jeweler besides Allen. He took precious care of a family heirloom and gave it the love & care it deserved. Great man and great work.
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May 2023 by Naomi I.
Exceptional customer service and reasonable prices. Alan was friendly, knowledgeable and straight up awesome in helping me with my jewelry. 10/10 would recommend.
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March 2023 by S E.
They do nice work, but be prepared to pay for it. Also, my piece was not ready when promised. In fact, they hadn't even started on it when I went to pick it up on the date they said it would be ready. All they did to compensate me for the inconvenience was give me some jewelry cleaner in a reused gift bag.
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March 2023 by Matthew Tracy
Best customer experience you could ever ask for. Allen takes so much time to ensure you get exactly what you are looking for, and then some. Would shop nowhere else on the island for jewelry.
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November 2022 by Gerry Miyamoto
Very trustworthy, helpful and friendly.I highly recommend them.
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August 2022 by Jib S.
Was looking for a jeweler to have some jewelry appraised and Heart to Heart came on top of the list. Gave them a call and was able to book an appointment the same day. Speaking with him on the phone, I could tell that he knew what he was an expert at this craft, he was also polite and professional. I showed up to our appointment and he greeted us with a very welcoming smile. I knew at that point I made the right choice. Allen inspected our rings, explained everything in detail and even offered to clean our rings before we left. Going to this place was truly an experience. Allen and his brother is also very familiar with watches, he even recognized the Everest strap I had on. I highly recommend them to anyone looking for a jeweler or watchmaker. They are truly one of a kind and this store is a gem in my opinion. I'll be back to have some of my watches serviced Allen, thank you once again for everything. Ten thumbs up!!!
