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December 2025 by Marc Devon Lau
The staff at Hertz Car Sales Honolulu are great. Especially Kylie and Rich. They were patient with me and very personable. I'd encourage everyone if you're looking to bring a new vehicle into your life, to take at Hertz Car Sales. They may not have the facilities of a big luxury car company, but you'll be surprised at the selection and the great prices. With these guys, it's no BS, just results
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November 2025 by Steven Nakano
Kylie, Joshua, and Richard made my Rent-To-Buy experience easy and amazing. Very professional and kind.
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November 2025 by Margarita Toaiva
At the end of the day, I did not purchase my vehicle from here. However, Jonathan Garcia was extremely helpful and patient to answer and assist me with all my questions. The friendliness and customer service he provided was excellent!
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November 2025 by Macky Balingit
Very accommodating
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October 2025 by Angela Schwenke
Was absolutely the best experienced!!
Quick, precise, knowledgeable about inventory and application. We’re all super friendly, helpful and awesome customer service.
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October 2025 by Jordan Mccall-Duncan
Richard Shaw
Denver
and Joshua Gump were all so great and helpful very understanding crew
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October 2025 by kahea menza
Shotout to Brandon Naleieha and Garret Paredes for helping us get our dream car thank you so much guys
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October 2025 by Karla Santana
Good service. Customer service is excellent, and all the staff are friendly and attentive throughout the entire process. Jonathan helped me make the entire process with my car quick and efficient. 100% recommended.
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October 2025 by Breezy B
It was ok
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September 2025 by Scott
We're expecting our second child and needed to find a more family friendly vehicle. We tried their Rent2Buy program and everything went smoothly. Their sales consultant Kylie Katakura helped us from the beginning and was just a text away if we needed any assistance. We also spoke with their general sales manager Denver Sherrard and he made us feel comfortable with the whole process. At no point did we feel pressured to make any decisions right away. We ended up taking home a 2024 GMC Terrain for a few days, loaded it up with all our things, and ran our everyday errands. It ended up being the perfect fit. The financing portion was quick and easy as well. All in all it was an amazing experience. We definitely plan on coming back here if we ever need another vehicle. Thank you again to the staff and management at Hertz Car Sales Honolulu!
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September 2025 by Ann Owens
Amazing service Red!
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August 2025 by Nadele S
Rich and Josh were amazing. They made my experience of buying a car easy and stress free. I would highly recommend them if you are looking for a hassle free experience!
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August 2025 by Heather Chaparro
My husband and I are currently in search of a new vehicle, and since I purchased mine from the mainland dealership back in 2017 and had such a positive experience, we decided to try this locationand see what they had to offer again. Unfortunately, this time the experience was extremely disappointing.
My husband arrived with cash in hand for a down payment and a pre-approved loan, yet he was met with dismissive and unprofessional service. His questions were answered with “mhm,” “I don’t know,” and even “can we hurry up, my brother just arrived on the island.” That alone speaks volumes about the lack of customer care.
On top of that, he noticed the two front tires were balding while the back ones were new. When he asked if the tires would be replaced if he purchased the car that day, the salesperson flatly said no without even checking with a manager.
We left feeling disrespected and completely disregarded as serious buyers. Based on this experience, I cannot recommend this dealership to anyone—especially military families.
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August 2025 by Tracey Lesetar-Smith
Dakota was fantastic - communicate before I arrived, ready to show not only the cars I was interested in, but others that might fit my needs. He listened well and at the end of the day, I drove away with a car within my price range with all the features I needed - five stars all around!
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August 2025 by Eager Amusement
Richard is such a sweetheart, all of the staff we’re welcoming and nice I wish I remembered the other guys name I think Josh but not sure, they both were just so amazing and patient even though we showed up an hour before closing to buy our son a car yesterday/last night, they were so amazing! And we found a nice Kia Soul! 2nd car I’ve bought from this establishment and it does not disappoint! If you’re looking for an affordable haggle free used car experience choose Hertz Car Sales! 🫶🏾 SN: The finance manager is also nice and friendly! 🩷🩷🩷🩷🩵💙
