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March 2024 by Richard N.
Salesperson did not know his merchandise. Tried to show me a similar rug with the one I showed him from the website ..... showed me one, not even close. I wanted to find something similar from the same brand to compare colors and quality ..... basically told me to order it and return if I don't like (order will take 6-8 weeks). He had such a bad attitude, I would never treat a customer like he did.
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October 2023 by Michelle Detka
Steven was absolutely wonderful!! He was so incredibly patientand knowledgeable while we selected our rug, couch, and dining room table set. We would highly recommend working with Steven for your future furniture purchases!!
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September 2023 by Lindsy Wright
Wow. Incredible high-quality furniture and excellent service. Keito was incredible at helping us figure out what worked for us and allowed us time to assess fit and comfort. We are very excited about our purchase and will definitely return to Homeworld for any future furniture needs.
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September 2023 by Da Kine
Keith was truly knowledgeable, patient and no pressure. He showed us a wide range of options in our search for a sofa. We found “The One” - a lovely and comfortable leather sofa by Natuzzi. Could not have done it without him!
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September 2023 by Karin Lindhammar
Outstanding communication at HomeWorld. Tommy listened in on what we were looking for, designed and priced the furniture and swiftly gave us a great quote! We ordered within minutes ?. Much appreciation, Eric and Inger
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September 2023 by Sera Boerger
Sandra was my sales associate and she went out of her way to help me get the sectional of my dreams even when it was sold out. Will definitely be coming back for all my furniture shopping needs in the future. Thanks so much Sandra!
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August 2023 by Cleodis May
Daniel Ruiz is the man you want to see when you get here! Everyone is awesome but Daniel stayed with us and took the time to answer all of our questions. He’s a consummate professional and the only guy that I look for when I come here.
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August 2023 by Alberto Llavona
Daniel provided me and my wife the most stress-free visit and we walked away with more than we could imagine at great prices. Incredibly grateful for his help and expertise with interior design.Can’t thank you enough!! Will recommend to everyone on island- definitely need to advertise this furniture plaza more!!
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August 2023 by Bill Patterson
The salespersons and store manager were outstanding to work with. We were able to purchase just what we wanted at a reasonable and fair price. They made us feel like a valuable customer. We highly recommend CS Wo for your furniture needs.
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August 2023 by Jodie Gyotoku
Submitted for Nancy West. “Keito Miyaji was helpful, patient and knowledgeable with helping me select the perfect recliner.” The features of each were explained thoroughly and the pros and cons were adequately discussed.” Thank you!
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July 2023 by calbrax
Had a pleasant experience in purchasing my sofa with Daniel Ramos. Was not rush or pushed in making a purchase and were given choices in similar qualities I was looking for. Did some research on" Flexsteel "and was impressed with the lumbar support power besides the head and leg. Came back after a week to talk about the warranty and final cost and decided on buying.
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July 2023 by Traci Agena
Steven went above and beyond with showing me and my family different bed frames. We first went around the store's closing time, in which we got a fast, but efficient tour, then came back the next day to confirm which ones we liked. He helped us from the beginning till end. I will definitely come back here again to see Steven for my next furniture purchase!
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July 2023 by Jeff A.
Overpriced furniture. They used to have almost a total lock on the furniture market and could charge whatever they wanted almost. Nowadays there's more competition but their prices are still high. My cousin priced out a Tommy Bahama dining room set at CS Wo (part of HW) and it was actually slightly more than half their cost to bring it in from the mainland shipping included. Instead of buying a Natuzzi couch from them I bought on the mainland and used a freight forwarder. Saved hundreds. Check out the showroom but realize there are other options to get what you want.
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July 2023 by Carmen W.
Travis is the best, so patient, kind, knowledgeable and excellent customer service. Thank you HomeWorld for the amazing representation of your company!
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June 2023 by Joseph A.
We purchased worth $100K of house furnitures and beds from Home World. The manager recommended and chose himself what are the top of the line furnitures (beds, sofas, tables, lamps, dining table & chairs, etc). They have poor quality of furnitures. We purchased brand new sets of chairs, it broke due to manufacturing defects in less than 6 months. They replaced under 1 year warranty. We purchased 4 king size beds. After a year, one broke and need to purchase a replacement. After 2 years, another bed broke due to poor quality and manufacturing defects. The welded horizontal headboard bar broke. We reported to customer service and couldn't help us right away for the warehouse is closed. They couldn't also track who assited us nor confirm the name of the manager who assisted us previously. We purchased a 5-year warranty but couldn't use it because it's only good for stain problem. The manager who spoke with us lack communication skills and empathy. We will never ever purchase anything from Home World nor recommend it to our friends. Useless HW!!!