Honolulu Buick GMC has been Oahu's trusted source for new and used cars since 1992. The courteous sales team provides an enjoyable, fast, and easy car buying experience that is unmatched on the island. Customers from Waianae, Ewa Beach, Waipahu, Pearl City, Wahiawa, Kapolei, and Kaneohe frequently visit the Honolulu dealership to buy or lease their next vehicle. Customers praise the dealership's exceptional customer service. CJ, a sales representative, is described as very professional and courteous, and the dealership offers free Starbucks coffee and other refreshments. However, some customers have experienced issues with communication, especially when purchasing vehicles from out of state. They have reported a lack of updates on the status of their purchases, delayed responses to inquiries, and unexpected problems with the vehicles upon delivery. Despite these concerns, the dealership has loyal customers who have purchased multiple vehicles from Honolulu Buick GMC. Anthony, a sales representative, is highly recommended for his expertise, professionalism, and ability to create a comfortable and stress-free buying experience. Additionally, the service department, particularly Sarah, is praised for their proactive approach in resolving various issues and providing exceptional support to customers.
