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January 2024 by jetski_jim
Always have what we need when we need it! Thank you!!
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January 2024 by Dane S.
Needed a little bit of wire to wire up a guitar. FYI I know nothing about wires except what it said on Google. An older gentlemen helped me. When he learned what I needed and that I needed just a little bit of wire he went in the back and salvaged some for me. He showed me how to strip what I needed from what he gave me. I asked how much I owed him and he said "go make some music". That's so awesome! Businesses like this are what make Hawai'i so different. Great customer service, great experience!
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August 2023 by Neot D.
Understandably this place is not the epicenter if customer service experiences. They have a vast variety of upgrading, repair, networking and other residential and industrial electrical and system security hardware. I have been sending my employees here for many more years than I would like to admit. I decided to take my kids with me as a learning experience as we were doing a home networking project. We needed a 16 port PoE switch, thats all. It should have been easy to find, or even order, but no one offered any assistance at all. Which again is understandable because customer service is not their forte. Nonetheless, when I finally found where the PoE Switches were it made sense that I could not find them. They are situated behind what looks like a help desk with an employee sitting at it. This is the root of my one star review. The person sitting at this station, did not acknowledge us at all but for a subtle scoot of his stool to make room for us to look behind him at the switches. At first I was confused, by this thinking it was an employee only area. But then I realized that the employee was glued to the YouTube playing on his screen, totally explaining his inability to acknowledge our existence. If he was my employee, he would have to be retrained or find someplace else to work. Meh. It is what it is. When I saw this, I said forget it, went home and bought my 16 port PoE Switch on Amazon. Like I mentioned earlier, they have a really good product selection. But if you are rushed for time, not familiar with their store, or not sure what exactly you are looking for they are not like BestBuy, CompUSA or Circuit City by any means at all.
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August 2022 by walter yamamoto
Great place lots of electrical parts. Good price, very knowledgeable workers, parking is ok there is enough for maybe 8 vehicles. But customers are coming and going so always an empty stall.
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August 2022 by Griffin Madden
As an IT professional coming from Kauai, IE is a godsend. Could not have met our project deadline waiting for fiber patch cables to be shipped from the mainland. They also have almost every piece of hardware an IT professional would ever need. Thanks IE!
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August 2022 by Robert D.
Affordable products that major retailers carry without the brand name. Found myself being assigned to work from home for a few weeks. Best Buy was out of reasonably sized Cat 5 cable so I could connect my desktop to the net. My IT buddy recommended this place and lo and behold they had the cable and the length I needed. Will definitely purchase from them again.
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April 2022 by Bear Thrush
You need it they have it. Electronic odds and ends. Helpful staff and decent prices.Employees that actually know what you're looking for!Can't say enough good things about this place.
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March 2022 by Robert B.
Best price and availability of cords you cannot even find at Best Buy or Walmart, and excellent service as well.
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January 2022 by Jeff L.
Hidden gem in Kalihi. I've always gone to Bestbuy or Office Depot to buy CAT-5/6 cables when we change out cables in our office. But this place has great prices and you'll be supporting brick and mortar store which is helping local small businesses in Hawaii. Staff has been super helpful the 2-3 times I've been there. Beats having gone to some other places once and having bad customer service. They answered my questions thoroughly and they always have what I need. My only con would be parking as there's only a few spaces and you'd have to back out of the lot There's also street parking though. Support local businesses and shop here for your electronic needs
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October 2021 by Byron C.
Bad customer service.... Evertime I go there lady has an attitude... if I could give no stars I would.... Better spend your money elsewhere
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October 2021 by leinad23ec Hawaii
Amazing place if you are into tech stuff. USB cables of all types, patch cables, fiber optic. Anything networking and beyond. The prices are very cheap!
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August 2021 by Carl Powers
Opps wrong company, 5 stars because I didn't read the company name correctly.
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June 2021 by Peter H.
Hidden in Kalihi is this electronics supply store very few people have heard about. They specialize in everything electronics from soldering iron, wires and cables, to parts large and small to very tiny. Check them out.
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April 2021 by Simeon Bacoro
Very helpful and knowledgeable staff. Great inventory.
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February 2021 by Maria C.
Find a reason to go to Industrial Electronics. Really. This is the kind of small business, staffed by passionate experts, that we need to keep in business. Don't go to Best Buy! Call Gabby, tell her you need a 12 port switch box and she'll take care of you. Or whatever. A backup battery. Wires and cords. Stopping in to IE will make your day. Thank you, IE!
