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May 2022 by Nelly A.
Didn't catch their names but two guys helped me get the exact bolts I needed! City Mill, Lowe's, and Home Depot had none in stock.
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November 2021 by Kaimionalani G.
I have been looking for 3in washers forever and My husband finally found them here! They were fast and efficient and we couldn't ask for better service. We went up to a service window, told the worker what we wanted, and he went to get it. It's been so stressful trying to find these washer everywhere else but this was nice and easy. Thank you!
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November 2021 by Thor Hughes
Great selection of hardware but service was terrible. Nobody at front desk for 10 min. Rang bell 3 times but no answer. Saw people behind glass door inside office but nobody came to ask if I needed anything.I ended up calling their number while I was still at the counter. At least I was able to get help over the phone ?
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November 2021 by Roger R
My rating would be -5 stars, my over the phone experience was horrible! Called business to find out if they had a item that I needed person by the name or Ariel answered, I tried to provide him with the SKU number they had listed on their website so it would link it to the correct item, He said I need the description I cant pull it up by that SKU number, I asked wouldn't a SKU number be more efficient? he started to get upset, So I asked for a Manager on duty.Manager Maryann picked up the phone I tried to ask her the same question about the item I was looking for she had the same rude attitude not willing to address my concern nor providing me with any customer service.I asked Maryann to speak to the GM, She told me to call back at 7:30 and then hung up the phone not providing me with information on what I called the store for.Called the following morning to speak to the GM and Maryann had picked up and said he is not in and don't know when he will be in, so I had asked her, why did you tell me to call at 7:30am to speak to the GM she replied " are you calling to make trouble? your a trouble maker! stop making trouble you GIRL!" and hung up.This is not how any customer should be treated at all, I hope that Mike Cunningham the president and CEO of this store takes this kind of treatment from his staff towards possible customer's serious.
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October 2021 by Fred Wolfsen
Very helpful staff
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January 2021 by Therese Manulee
Well stocked nice staff
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November 2020 by Steven Kelly Frank
Go to place for big power tools and rigging gear.
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August 2020 by Darrel T
I only had a small order but they were still friendly and helpful!
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June 2020 by Michael Hew
They carry a lot of small tools and supplies. Parking is limited.
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February 2020 by loan gunn
Knowledgeable staff who can answer any question about power tools, hardware, fasteners. Largest supply of USA made hand tools, accessories.
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September 2018 by Keala Freitas
Customer service is lacking
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July 2018 by Devin Statts
Very knowledgeable group of employees. I would recommend them.
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July 2018 by Thomas Vana
One stop to get all your construction supplies. Staff is helpful and knowledgeable!
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April 2018 by Tisha Reed
Wes was very helpful will be back again.
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April 2018 by Puna C.
Went here to get some hardware for mounting brackets. At first I was confused and looking all around and no one came to help me. The very second I said okay I'm done, a gentleman came out and was very gruff. Asking what do I need? I explained what I was looking for and he knew exactly what I was talking about from my vague description. Good place to get what you need and help you build something strong and out of the box! Mahalo!