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January 2024 by La Mc
We rented the Highlander and it was in good shape.Car was ready on the street for us and check in was an easy process.Simple, fast service. Probably one of my best rental experiences.We were staying at the Prince so it was an easy pick up. (Parking by marina is $1 per hour. What a steal!)Tip: pick up is on the 6th floor of Ilikai Marine Condos parking lot.
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January 2024 by Nikhil Nakhate
This is the worst experience I have had with renting a car. I rented a Chevy Camaro from them. The car was absolutely filthy, full of sand everywhere and dried coffee in the cup holder. The car was old and ill maintained, holes in the seat the seat belt hook sticking out. There was no small window either. When I told the attendant that the car was dirty, he took the car and disappeared for half an hour and the car was in the exact same condition after that. He didn’t even apologize for the whole experience. I would never recommend this place to anyone.
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December 2023 by Jen K.
I rented a convertible Corvette from Island Car Rental in November. I found them as I was searching for a car rental close to our hotel. The prices were reasonable and exactly what I was looking for. This is not a fancy business -- there's no office -- you simply follow their clear directions and pick up the car from a parking garage. At the end of the day, we returned the car to the same place and dropped off the keys per their instructions.
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December 2023 by Paul Schirmer
Very responsive company and a pleasure to deal with. If you're staying at Hilton Hawaiian Village or near that end of Waikiki, it will be worth it to walk to their garage. Small fleet, but a terrific value over the overpriced options at the Village. Highly recommended.
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December 2023 by Chris Gossett
Worst rental car I’ve ever had in my life. Looked like it came right out of a demolition derby. Scratched worst than Carey Underwood did to his pretty little souped up 4 wheel drive. Then sign a rental agreement for what I thought was the full price of the rental, it unfortunately no where near what the total price was. When I called and asked to have someone explain what was going on with the charges I was met with condescending attitude and lack of any kind of customer service to take care of the situation and rectify the problem. After only keeping the car for 1/2 the time I took it back. Drop off is even more ridiculous than pick up. After calling to ask where to leave the key, (again their showing total lack of customer service) I was told to just leave the key in the vehicle and they will figure it out from there. I’d rather crawl the whole island and swim back to the mainland before I will ever give a recommendation to actually use this “business”
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December 2023 by Chau Tang
Amazing experience with Island Car Rental! Everything was super easy and we got our car within 15 minutes. They offer free overnight parking as well, which is a huge plus point when you stay near Waikiki. The guys are really nice and helpful. Would definitely rent from them again!
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November 2023 by Danielle Ashe
I rented a Tesla Model 3 through Island Car Rental and it was such an easy experience! The process for pickup and drop off was very easy, and the I thoroughly enjoyed adventuring in the car.
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November 2023 by Frederieke Baggerman
We rented a Tesla for the day. Could definitely recommend them, their service was punctual and very helpful and friendly. Getting a kids seat also was no problem.
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November 2023 by Dave Sonefeld
Island Car Rental was great. Simple, easy to get the car, drop it off thoroughly enjoyable experience. Had a nice Tesla to explore with.
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November 2023 by John Disbrow
Very easy picking up cars from garage. Very nice people to deal with.Had great day with tesla then rented a bronco next day Didn't know we had to charge tesla as we only used it for 4 hours and didn't know where charging station was. Waiting on 2 500.00 deposits to be refunded for rental.
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November 2023 by Alibek Beksultan
November 2023.I rented a car for the first time in my life and was really happy that I chose Island Car Rental. Booking process was easy and clear on the website of the company. They have 2 locations in Waikiki where you can pick up the car. I would recommend Ala Moana location (better prices).I rented Tesla Model 3. It was pretty clean and well functioning car. Me and my girlfriend enjoyed driving around Oahu in EV.Also, would like to thank the support team. They were very helpful.Overall good experience!
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November 2023 by Ted Vuckovic
We rented a Tesla for our day trip around the island. We booked online from Canada, watched the video on how to pick up and drop off. When we arrived for pick up a gentleman greeted us and everything was seamless. Drop off was easy too. Highly recommend this place to avoid paying double the price at the big car rental agencies.
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November 2023 by Juan valentin Porcayo
Excellent service and reliable vehicles I rent 3 different ones on the days I stayed at the island they even deliver the vehicle to me and also pick it up from the airport I recommend this place 100%
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November 2023 by Izuru S
I’m satisfied with my experience with island car rental. The booking process was easy & clear. The instructions of picking up the car and dropping it off are very clear, and the parking garage was easy to find. It was my first time to rent Tesla, and it was super nice and fun to try it out!Great customer service, thank you so much!
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October 2023 by Stephanie Wong
No fuss car rental experience with easy pick up and drop off. Car was in a very clean state.