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June 2023 by Cami Johnson
One of the worst services of my life. I got a pedicure and the entire thing was rushed, took maybe 25 minutes total. I understand that they were trying to squeeze me in but if you didn’t have the time please don’t have me come in. Was rushed out before nails were dry and then was told that their card machine was broken. I understand that is out of their control but it could’ve been mentioned when I spoke with them on the phone. Overall a pretty okay pedicure that could have been better had it not been so rushed. I will not recommend this place on any circumstancesService: Pedicure
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June 2023 by Andi Astra
I was exciting to try this studio for the first time and had a really disappointing experience. Staff was friendly and kind, I made an appointment in advance but my nails felt very rushed ( another scheduled client arrived a little over halfway through and was waiting for me to finish) there was no cuticle care done and I found out halfway through that they don’t accept discover card, which wasn’t posted anywhere and I had to leave to get cash to pay. I paid nearly $80 including tip for acrylics which I am normally happy to do if they’re done well, but I won’t be returning again. I just had my nails filled by a nail tech at a different place who confirmed that the acrylic extensions where not done with any attention to detail.
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May 2023 by betty D.
My basic pedicure was great and the technician took her time and did a great job. But unfortunately they had a different person at the same time doing my nails, which was not very comfortable. The nail tech ground my nails when I didn’t even have nail polish on. She nicked my finger more than once and then gave me the thickest dip nails I’ve ever had. It looks like my nails have helmets. I have had dip nails several times in the past and they’ve never looked like this. She said sorry you should have gotten gel instead. She was rushed and just trying to get me out the door. I’m so sorry to have spent so much on this nail treatment.
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April 2023 by TheLerikasales
Pro: Reasonably priced; place is clean; plenty of color options; seasonal colors available; towels properly washed even tho worn and discolored; massage seats working; not noisy; workers aren't talking with each otherCon: Hard to find parking; does not accept amex; 3.25% surcharge is applied for using card; rushed workMy experience: Deluxe: Nail tech buffed my nail polish on top when it wasn't even gel where polish remover could've been used (I voiced to my tech that it's not gel, she said, "I know," so that confirms to me that she's aware she's taking the shortcut); nails were cut, but not filed; i got poked by nail nipper; cuticle pusher should've and could've been used prior to using nipper that would've allowed the nail tech to see impurities properly; when French tip was requested, nail tech (1) did not apply base coat; barely paid attention to detail, (2) didn't use the translucent pink under the white tip, and (3) only applied 1 layer of top coat.Overall, I don't think that proper procedures by state were followed. Also, I'd rather pay extra for a business that is formal and accepts all forms of payment without having to get surcharged BY THEM the amount of American Express transaction fee for using a non-AmEx card yet they refuse to accept AmEx as form of payment which is double-standard to me. Finally, I highly value a business whose workers operate like they own the place. I'm not mad and still tipped, but I probably wouldn't come back due to the complacency and incompetence I've experienced from here.- First-time customer
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April 2023 by Amanda Chhour
I had a pedicure appointment a couple weeks ago, and when I walked in, nobody greeted me or even acknowledged me until a couple minutes later. It was super awkward because I didn’t want to be naggy or pushy. I asked for a pastel pink gel polish, but she gave me a beige color and said it was the closest shade they had. The finished work was acceptable, but I didn’t get what I asked for. At the end, when I paid and gave her a cash tip, she didn’t even look at me or say thank you. I walked out without acknowledgement from anyone in the salon. I was shocked because everyone else in the salon seemed to be getting decent service, and the other reviews on here have only good things to say. I’m writing this so late because the gel didn’t last long at all, and gel usually lasts me more than 2 weeks. I was hoping that the quality of the polish would make up for the poor service, but I’m very disappointed.
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January 2023 by Bethany Baker
Great clean place and very professional staff. I get pedicures there and every one has been perfect!
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January 2023 by Ashley R.
This is what happens when a nail technician grinds down your actual nail. These lines are from coming here for a couple months awhile back. She would grind my real nail before adding acrylic. Not necessary and I've never had any place do this. I've been waiting months now to be able to do ombré designs again (my fave) because these lines. Just a message to the shop to correct this. Mahalo
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January 2023 by Jenn J Lee
My nails have never looked better! Fantastic mani and pedi services, Volcano pedicure was on point with a fantastic massage. Manicure education was fantastic! Honeybee was sure to educate my mom on how to improve the health of her nails and the magic she worked on my nails is literally amazing! I’ve learned more about how to have healthy and pretty nails while still being able to go to work - my work is tough on nail polish. Let’s just say I wish I had her do my nails for my wedding and they’re my own nails. The place is sparkling clean and new with minimal smell. This is definitely our new go-to for mani pedi day.Services: Gel manicures
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January 2023 by Tehere G.
My 1st time getting my lashes done here & let me tell you Yen did amazing!! Im so happy how my lashes turned out. I went with the Classic Set with some curl absolutely love love love it. No pain, no burning, no red eyes afterwards. I Paid $150 for my Classic set with credit card that is not including tip and the credit card surcharge which is $5. There is 1 room in the back with a cozy bed, the entire salon is nice & cool w/AC but not too cold like some salons. Its clean and smells good in the lash room. I didnt smell any nail chemicals. No loud music playing so you can relax. They were able to take me same day i called for appointment on a Wednesday Evening. Yen was so fast & gentle she only took 1 hour & 15mins for my classic set. Other lash places took about 2-2.5 hours for classic set. I think i found my fav new lash spot. I am so happy. Thank you Yen, i will come back as your regular.
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January 2023 by Naomi Y.
I went to get a fill for my acrylic nails. They removed the acrylic and added powder. I kept telling the stylist that I have very thin nails and I need the acrylic but she just wouldn't listen. I would NOT recommend this salon. In addition this salon is VERY pricey. If they want to charge those types of prices they should at least be able to give their customers what they want.
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December 2022 by Jane Chun
I called last minute and got an appointment to get a deluxe pedicure. I decided to splurge and upgrade to the French pedicure. Not only did the technician spend over an hour on me, massaging my sore calves and feet, she did an excellent job on the French pedicure. It's hard to get it perfectly squared yet tapered, and the width of the white against the pink just right, but she did. I usually go to the mani and pedi place at ala moana, but I might have found my new favorite nail salon.....
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December 2022 by Eve Ladera
I was accommodated within their last hour of the day. That within its we lf is a HUGE plus!! Nail polish doesn't stay on my fingernails for long and I can't do acrylic as it ruins my nails. I was quite amazed that my nail polish on my fingers still looked fairly intact a week later!!
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December 2022 by Heather S.
I will never ever ever ever go back there again. I moved to Kahala a little over a year ago. Going to Aiea was quite the commute for my regular nails salon I decided to venture out and try a nail shop closer to home . I went there. First time the service was ok.. nothing to brag about, but ok. I thought maybe the second time will be better. It was a little better but my toenails were barely trimmed and I asked for low as possible. Third time... not bad. Designs were pretty cute but after one day a bubble formed in my thumb nail and popped. I didn't have time to get it repaired.. I still said ok... I'm going to stick to this nail shop. I went last week and that was my decision to never go back . I showed them a picture of what I wanted like I always do. I told them the colors I wanted as I always do. The lady came rushing doing my nails while I was still getting my pedicure. As she start painting my nails I told her about the lumps in the polish as she put it on my nails. The lady doing my nails and the lady doing my toes laughed and joked to each other about the colors that I wanted .. Apparently they didn't like it so they they just threw the designs together. I had to tell the lady doing my toes don't worry about the design, just paint my toenails one solid color. Sad thing is I just wanted one red stripe across my big toe. How hard could that be. I told the lady doing my nails that my nails don't look right. There's lumps everywhere. She said it's ok. They'll be alright. She continued to laugh with her coworker. By that time I was very irritated I just wanted to leave. She was finally done with this catastrophe. I paid and left. It took every ounce of adult I had in me to not flip out . I paid $125 for a $30 nail job.
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December 2022 by Lucy L.
Always love when Bee does my nails. Her and her girls always provide the best customer service. The quality is worth the cost. You can't pass up amazing customer service.
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November 2022 by Evelyn Ladera
I was accommodated within their last hour of the day. That within its we lf is a HUGE plus!! Nail polish doesn't stay on my fingernails for long and I can't do acrylic as it ruins my nails. I was quite amazed that my nail polish on my fingers still looked fairly intact a week later!!
