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November 2023 by Dust B.
Worst Longs with the worst parking. Came on a Friday night after work to pick up my prescriptions and the pharmacy line was wrapped in and out of the lanes and aisles like a constipated intestinal tract. Stood there for about 30 minutes with about 20 people in front and the line did not budge...not once...and I had to be somewhere else so I left to come back.Exiting the parking lot if Kamehameha shopping center was episode 2 season one of the bullshit with traffic trudging in and out like sludge in a septic system.Came back next week on my lunch break to try again and wouldn't ya know it....CLOSED for lunch. Why would you close during the one of the most opportune hours when most people can escape from their 8-5 hellholes.One guy said, Are they out to lunch? And some workers from behind the gate said, yeah we're having a big party back here, with so much scorn that though I'd probably say the same thing, I couldn't help but think, yo that guy better watch his back. By the time they reopened at 2, the line was already 7 people deep... so yeah, Not. Fu#%ing. Fun.
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August 2023 by Raynette P.
Came here to get the Flu shot for my FIL but even though they have a sign up that says "FREE" Flu shot, they denied my FIL.Why? Because his Medicare card that he had on hand was an old card. My FIL recently lost his wallet so we had to dig up what he had. The pharm tech was able to verify his Insurances but still denied him the Flu shot! Went to another pharmacy and they were able to give him the flu shot.
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July 2023 by Keith K.
Their store policies are ridiculous!No limits on sale items meaning you can buy out whatever is in stock and don't leave anything for anyone. All of the people who comes after that first person would have to get rain checks and would only be entitled to buy five (5) of the items compared to the first person who bought one hundred (100) of them.Sorry, but this is the most dumbest store policy that I've ever heard of!
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June 2023 by Jesand A.
I've been coming to this location for years! They always come in clutch for stuff that you need, from medicine to soap and tooth paste, to snacks and stationary, to leis and birthday cards & balloons. I appreciate that they are open 24 hours, located across Times supermarket at Kamehameha Shopping Center. They do get busy especially after work (2-5 pm) but overall my experiences there are always quick and easy. Shout out the workers keeping this place running all the time. I also like their membership perks that sometimes give coupons or discounts sometimes.
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May 2023 by Nadine C.
Shopping in Kalihi, Honolulu, Hawaii...In Hawaii, CVS is called Longs Drugs. It's a common household name. Many residents look forward to the weekly ad (yellow, red, black, and white) in the Sunday newspaper. The sales are wonderful - snacks, household goods, cleaning supplies, plushies, pet food, automotive items, cosmetics, etc. have reduced prices every so often. I like to look at the cute plushies and browse through the greeting cards, candy lei, live plants, and kawaii face masks!I have a loyalty card which is linked to my phone. Longs sends me useful coupons which I appreciate very much.For example, I really needed Over-the-counter medication. I was able to use a coupon for $4 off! It reduced my payment by half! Yippee! The joy of saving a few dollars helps ease my physical pain... Haha!This particular location of Longs is at the Kamehameha Shopping Center - in the corner - next to Game Stop. It's open 24 Hours a day! The covered free parking is such a bonus! I grab my purchase, then visit the nearby Starbucks, Times Supermarket, and Honu Bakery in one visit!Like the jingle goes: "Make Longs a part of your day!"
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April 2023 by Anthony P.
I Recommend this Store if u live In Kalihi. This Store is so Awesome and Amazing Because I wanted to Shout out your Best Wonderful Amazing Cashier Her name is Elizabeth Kawakami. She is so Amazing And Awesome and I Always come and see her and she have Great Customer Service and she Always talk and say hi to her Customers and Everytime I go to this store I will Always looking forward to see her!!! The food in this store is Amazing too and I love the chips over here!!!
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March 2023 by Angelica R.
This is for the Pharmacy. I went to the window and asked if they were closed for the day. I was answered with a rude "we open at 2. Come back later." Okay, then while walking around, I see the small sign. When did they do this? Why can't they stagger their lunch breaks? People have things to do and places to go. Why do you need to make your customers wait longer than they already have for their medication. I had to make the journey to this location because my pharmacy closer to me doesn't have my prescription in stock. I had to wait more than half an hour for them. Like come on, I'm glad my medication isn't needed for an emergency, but still. Take into consideration that there are people who plan their day to pick up their medication, or those that need the medication as soon as possible. Just the attitude that they have here is ridiculous. I would t want anyone with that attitude to be packing my prescriptions. You never know, they could make it half ass and not even give you the correct medication. I am overly upset at this set back.
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January 2023 by raia majere
firs time to make a 1 stop longs shopping experience. prior experiences have had to stop at more than one location! this location had everything i needed! thank you!
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December 2022 by Dee Dee F.
I've been shopping at this store since the 60s and it never disappoints. If you are a pleasant customer, the employees will go out of their way to accommodate you. Even if you are grouchy and difficult, I've witnessed many times, employees being very patient and as helpful as you allow them to be. It's a busy store with many personality types and cultures shopping there so it can't be easy to keep an upbeat attitude all day. These employees do a wonderful job inspite of the stresses they face. Thank you Longs/CVS for your contribution to our community!
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December 2022 by Tami C.
Aloha Ahiahi..... Mahalo Nui to Corey today; 12/17/2022 @CVS Longs Drugs on School St. He was so Nice & very Helpful in Assisting me with my Holiday Christmas Cards for '2022, that I ordered on line today!! I'm not sure if he's a Manager there, but I was so very Happy that he took my Call & checked on my Order earlier yesterday, but I was originally told that I couldn't pick up my Holiday Cards till this coming Monday; 12/19/2022, which I totally understood that part & I was willing to wait till that time to pick up my Holiday cards. I also asked him if he could do me a favor & check to see if my Holiday Photo Cards order even went through the (on-line process w/Cvs.com, since I was already having a recent problem with "Walgreen's Photo" Dept on School St, blah!, blah!, blah, etc., & one of their printers @Walgreen's on School St., was not working at all, the was So annoying to know, after putting in my Order after Midnight Friday Evening; 12/16/2022. So, Corey quickly put me on hold & told me that he would check to see if my Order went through & yes Sir, my CVs.com on line Christmas Photo Card Order sure did go through, Hip, Hip! hooray!Hooray!, that was such a relief to know!! I then thanked him & then he told me it's ready to be picked up, etc. Mind you, on my end I could see a "Screenshot" of my Christmas Holiday Cards when I sent a Copy to my Husband at work yesterday, then I noticed that it looked like my Husband & I heads were a little bit cut off at the top of my picture? Lol! So, I called Corey back @Cvs Longs Drugs Store on School St. & asked him if he could also see if our heads were cut off on my Order to?, & he replied that it looked a lil Cut off, but it wasn't that bad at all?? Lol. Corey did mention to come by Cvs School St. & take a look at my Order & if I didn't like it, not too worry & I could always Cancel my Order, Cool that sounded to me! When my Husband came home from work yesterday early evening (12 hr. shift), before heading to go & grab some Dinner last evening, we headed straight to Cvs on School St, so I could take a peek at my Order. Lol. Arrived there @Cvs, hoping that I wouldn't have to re-order my Crazy Holiday Photo Cards again, I was walking towards the Photo Department & that Corey guy already recognized me, Doh, got our faces on my Holiday Cards, including my Husband & My Doggie Anela too! Haha! Then, Mr. Corey walked on over behind the Photo Counter & got my Holiday Photo Order & gave them to me, with my fingers & toes Crossed (haha!) I was thinking to myself, & I opened my packet & saw our Holiday Photo Cards '2022 & was Happy to say & Notice that ooh, our heads aren't really cutoff & my Husband took a look at it to & he was satisfied with it also, yay!! Thank you so much Corey, you surely made my day yesterday!! I totally appreciate great people like yourself & your Understanding helpful Assistance!! Lastly, we drove off & I was relieved & we headed to Dinner. Guess what, while overlooking at my Holiday Picture Photos in my ka'a, I realized that something was missing with my Order? I didn't have any Envelopes, that usually comes with your Holiday Picture Photos?! Lol! I called Cvs on School St. Back, & asked for Corey again & mentioned to him that he forgot to give me the Envelopes for my (40 ct.) Order, haha?!! By then he said I'll go & look for the Envelopes & I asked him if I could come back there after Dinner to pick them up & he said, YES!! What a Crazy, but productive long day it was for me yesterday & much thanks all to you Corey, you sure got that Aloha spirit in you!! Mahalo Nui Loa :) Happy Holidays '2022, Whew!
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December 2022 by Florentino Villaro
Always a good selection, plenty of parking, pharmacy busy today.
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November 2022 by Shirly P.
Excellent customer service from manager David @ the pharmacy in kalihi. He was very professional in addressing all my concerns. David was polite, patient, & friendly. I will definitely recommend this location to all my family & friends. Thank you for your wonderful hospitality:)
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August 2022 by Jaimie S.
FRANCES G from the photo department. FRANCES G, FRANCES G, FRANCES G. You are lucky I cropped your face out of the photo!! 8:27 AM, went in to pick up my photos. If you go to Longs you notice no one is rarely in the photo department. I wait for a employee to walk by & I finally ask for assistance. A woman rushing in the counter is finally in there and I say "Hi I'm picking up my photos" She said "Whats your name?" I tell her my name and she gives me the most wisest answer "Oh thats the last name I'm going to go look for?" FIRST OF ALL YOU ASKED FOR MY NAME NOT MY LASTNAME!!!!! Rude! I tell her "oh im sorry my last name is -----" She then says "ok 4x6" I say "yes" She obviously doesn't wanna be here or be helping me. Then she grabs 2 envelopes. One dated in 2021. I tell her I don't want that one. She tells me "YOU NEVER CAME TO PICK THESE UP FROM LAST YEAR" I explain "I use the code for 10 free photos, its from last year I dont want those Im so sorry" She made me feel really stupid for NEVER picking up photos I never wanted from 2021. Luckily another employee came and told her to just let me get my photos from this year. She voided the old ones and she goes "you can go now." Gave me NO RECEIPT. Horrible customer service from beginning to end! FRANCES G. You need to get trained on customers service!
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August 2022 by Carol L.
I'm writing this this review CBS Ling Drungs Store at Kam shopping center in Kalihi the pharmacy I will not recommend them to you. First of all for A senior also known as a kapuna been getting my medication free mail delivery but know they stop and they want I sign up for CBS carepass but one I pick up my medication they said there is a fee every perception to delivery is five dollars they don't know or trained that that's not right. Then one of my medication days that they can't fill it cause insurance don't cover it then I got a text message that it is. Then also they day one of my other medication is will nit have a refill but later I check there is a order already and I call my doctor to put it in again. So many mistakes.
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August 2022 by James Dylan
If you shop here, you are either rich or stupid. I just walked in looking for some 2032 size batteries, they are selling a four pack for $16. They are on Amazon for $7. They are selling one for $8.60, and they are on Amazon for $3. Thankfully, I am neither rich nor stupid, so I will be buying them elsewhere.At Costco, they have a 12-pack for $7.99!It's basically the same with almost everything in this place, at least double, and sometimes triple the prices of other places. It's kind of funny; so many people say that Whole Foods is crazy expensive, but they never mention the ridiculous prices at these kind of stores.Aren't you glad all these big box stores are buying each other up, and now we have like, two drug store chains in the US?