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December 2023 by noong늉주
Compare prices with Korean homepages. If there is no sale, Korean homepages are cheaper..
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November 2023 by Ohana2 L.
On Black Friday, so crowded n so excited to do some shopping, especially this year, saw the lulumon waist bag on instagram, around 4pm went to Lulumon, lined up outside the store for less than five minutes n able to get into the store, reception very nice , thanks for waiting; asked the front rep where is the waist bag, very nice rep gave me the location n the direction clearly, found the waist bag so easy, but no price on the tag, asked the sales rep who was organizing the waist bag from the box, she replied to me $38. Then I asked the sales rep any special for Black Friday, her answer $38 full price or sale item; I repeated asking the sales rep again, any other sales for Black Friday, she repeated again n again $38 full price or sale items; same tone, same answer and not pleasant. Thought may be some special sale on Black Friday. My understanding all the store has sale item regardless Black Friday or not. So Back n forth 3X asked any special for Black Friday. Sales rep getting no patience n rude , worst than talk to robot or AI. Feel so bad visited the store. Since no discount n so many people at cashier counter, I can buy later. But really bad experience at Lulumon.
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November 2023 by Eat M.
Stealers and robbers. Don't think I've ever been more mad and dissatisfied at a store and store associate. Spent thousands here. 1,200 on this particular visit. One item didn't fit right. I brought it back to exchange. But since the item went on sale, my 200$ jacket was only credited for 120$. They stole 80$ flat out. They had my purchase on file. Agreed they knew what I paid. Just wouldn't refund what I paid. Absolutely unacceptable. The manager was the worst customer service experience I have had in 35 years of life. Not going back.
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September 2023 by Jack Lavelle
Dom was the absolute BEST!!! I have shopped at many lululemon locations before, and have never received the quality of service and care that he offered to me on 9/3/23.
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September 2023 by Valerie L
Good sale items! I really should stop shopping at lululemon but I can’t help. After starting working remotely I live in their clothes
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July 2023 by Jon S.
The customer service at this store is great. Everyone loves Lululemon clothes but what makes the experience even better is the staff and management. Great attitude, helpful, and friendly smiles. This is definitely my go to store.
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May 2023 by Yuen L.
I love my lululemon gear and I've been buying from this store for the last 10 years! Their quality is superb and I have work out clothes that have lasted me over a decade. Their customer service is also really awesome. Ala Moana store manager, Paige is awesome. She is customer oriented, patient and a really sweet person. Thank you for the aloha spirit and for making our Ala Moana store one of the best I've visited!
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April 2023 by Keli Griffin
My daughter just purchased her "favorite" bag here and the service was great.
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April 2023 by Angel H.
I know nothing about Lululemon and it was my first time in the store. I belong to a handbag community online and people were saying how much they love their Lululemon belt bags. I'm participating in the Charity Walk with a few friends in May and decided to get one of their popular belt bags. The workers were really helpful. At least three associates approached me and asked if I needed help. They showed me the belt bags that they were using and made suggestions. I know that they're known for their workout gear. I see females rocking them all over the place. Maybe I'll look into it the next time I'm in the store.
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March 2023 by Kalina Nguyen Le
2/22/23 around 4:15. I hardly write reviews but was quite frustrated with my experience today. I went in to try on the define jackets to potentially buy one but also for sizing to buy a color online. None of the employees would help me unless I approached them asking specifically for help and even then they seemed reluctant. I asked a girl wearing a green sweater and glasses if she could help me locate a size to try on. She was putting back maybe 2 sweaters right there and said "yes just give me a second and I'll help you." She then immediately spoke into her walkie and said "can someone help in the women's section by the define jackets" and just walked away. I ended up going through all the jackets myself to look for a size while she lingered in the area and starred at me. Not sure if she was a manager or regular employee for her to be delegating such a simple task as looking for a size for me but it was rude and unprofessional. It wasn't even busy.
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February 2023 by Jenny Leialoha
Never give any business with 1 start/bad review but this Lululemon’s stuff at this location was “Rude” and poor customer service/ knowledge with their policy.I was very disappointed at this time and never want to go back to shop with them again, I used to shop there since 2019.Need to train all stuffs or they will lost their business soon. ( not just me here saying that, you can read all the reviews)
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January 2023 by Sherene H.
I love lululemon everything!!I always and only buy my workout clothes form lululemon. It's great because if you don't have the item in store, they can help you buy online and ship to your house for free! Lululemon doesn't charge for shipping. Recently there's been multiple racks for men and women! My favorite clothing pieces are the align leggings, hotty hot shorts, nulu y bra, and align racerback tanks! I also love the hotty hot skirt for playing pickleball in! Lululemon is definitely quality over quantity. I highly recommend and the workers are also sooo friendly!
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January 2023 by Raelene Wong
Sure the quality of clothes are great. Skip the store and order online. That way you don’t have to engage with their awful customer service.
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January 2023 by HosFar FarHos
Wide range of clothing for her & him, very young and hip. Not much sales items to be found, prices are little overpriced for products made in Vietnam. Selection is good ?, lines are long during the holidays " understandable ".Will check again to see if they have better sales on display.
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November 2022 by Samantha C.
Amazing customer service! They even let me exchange an item that didn't fit but was gifted and was a final sale a while ago! So relieved, but also such a kind gesture on their part. I wish I had gotten the name of the associate back then. More recently, on 11/14 I visited to pick up the go getter bag and was helped by Nina. She exemplifies a great employee. She was easy to talk to, helped me find additional stock and wasn't pushy. Nina is a great asset to the team! Going back to the clothes.. you can definitely feel the quality of their clothes. My favorites are the align tank and leggings. So buttery soft!
