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November 2023 by Jackie K.
Beautiful art from local crafters island wide may be found and purchased here. The glass sculptures placed gingerly in the display windows call you into the store. You will find even more gorgeous feather leis in koa frames and so much more. Hawaiian themed ornaments are available for the holidays. Support local here. Great service and information about the artists will be provided by the knowledgeable salesperson. This store provides international shipping and packaging. Martin & MacArthur have stores on Oahu, Big Island of Hawaii, Maui and Kauai.
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October 2023 by Joseph Banks
UPDATEMartin & MacArthur very kindly provided me with a new watch. In fact they shipped it overnight. They responded to my email and dispatched a replacement watch immediately. If something happens to your watch, you may want to try contacting them first before sending it into Tense for repair. Thank you, Martin & MacArthur!OLD REVIEWWARNING - DO NOT BUY WOOD WATCHES - POORLY MADE AND COMPANY WILL NOT HONOR WARRANTY.I purchase a beautiful blue faced koa watch from here. It looks amazing. Unfortunately, after about 1 month of ownership - the watch stopped keeping time. Keep in mind, I have treated this watch with great care so I wasn't even thinking there was a mechanical issue. I thought the battery was bad. I took it into a watch repair shop to have the battery repaired. I watched with my own eyes as they took at the battery and said "the battery is fine." I thought - oh no. They then reset the time using the dials on the side of the watch and the watch started keeping time again. As I left the watch repair person said they if I kept having this issue it probably means the watch is defective and I should send it in.Guess what - I kept having the issue. After one year of having to constantly reset the watch (the watch stopped keeping time 6 times) I sent the watch in for repair. Please note that Martin & MacArthur don't make these watches. They are made by a company called Tense Watches in Canada. At my own expense I shipped the watch to Canada and just received an email from Tense saying that the watch is not covered under warranty. What? Why? They said the watch was "improperly repaired," which is why it doesn't work. I about fell out of my chair. It was improperly MADE! It stopped working before I ever took it in to have it looked it.I never have had an experience like this before so I want to warn you, reader, the watches may look nice but be very careful in purchasing them. If something is wrong with the watch (and its not your fault), Tense will look for a reason to not honor the warranty.
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October 2023 by Vincent Shaeffer
Came here last year to buy some gifts and some souvenirs. They had great customer service and a very welcoming and homey feel to the store. I highly recommend coming here for a more high price or very nicely crafted gift or memento.
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October 2023 by Thad Zajdowicz
Many fine items but some of lesser value mixed in.
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August 2023 by Chandler Hendry
Horrible experience went in there to look at watch cause I am avid watch collector…. No one was in the store…. Waited 10 mins looking around and no hello hi how you doing……. Left out the store still nothing said….
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June 2023 by Robert E
Lots of interesting foods in this store. I went here to check out their rings, and the associate was helpful in letting me try them on. I ended up getting one of their cobalt and koa rings. Very beautiful.
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May 2023 by linda davis Johnson
Mr. Michael Tam, Chief Executive Officer. My son Dwight was so inspired with your exceptional business ethics. It shows me and my family the true heart, dignity and respect of Martin & Mac Arthur. Dwight said, my mom is a beautiful soul and I felt she was worthy of a beautiful gift from your store. We will shop with you again soon.God Bless you. ?Mahalo Aloha
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February 2023 by Carmen
Great quality island souvenirs
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January 2023 by Nikki Wiebe
Beautiful items. Stunning artworks but expensive. Loved looking at everything! Ended up buying a necklace.
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December 2022 by John Kaohu
Your one stop shop for all your Koa furniture and accent pieces.
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November 2022 by HosFar FarHos
Very unique specialty shop, all hawaiian handcrafted mostly Koa wood made, these items different from store to store and can't be found anywhere else.
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October 2022 by Flora Y.
Furniture arrived 1 week early. Was packaged so well for protection through delivery. High quality, definitely exceeded our expectations. The store's staff were very easy to work with throughout the entire ordering process. Couldn't have asked for a better experience.
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September 2022 by David H.
Great customer service. Looking forward to receiving my pieces. Very highly reviewed and recommended.
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September 2022 by Havsf G.
Absolutely love shopping here! The furniture is beautiful, unique and great quality. We just received the side table we ordered for our patio and love it so much. It really elevates our patio space.
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August 2022 by Alain Wabenga
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