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January 2024 by Kristina Emery-Wissman (Kris)
Great experience last week at Maui Divers at Ala Moana Center. Judy was fabulous and helped us pick the perfect piece. We will be back next time we visit, thank you so much!!
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January 2024 by Liberty R
We had a wonderful experience picking out a ring to stack with a previously purchased Maui Divers ring. Joy was super nice and helpful, informative and not pushy. We got a free gift with purchase, not sure if that was as an anniversary present or a normal practice, but it was a nice surprise and allowed us to select a sweet little necklace too. Great experience!
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December 2023 by Monty Clark
Lily was really sweet and helpful. Not a hard sell, because at times I go in to Maui Divers just to look around, and when you let them know that, they don't push. This time I said I needed something, gave a price range, and Lily made it happen. Then I went home, and saw something very similar hanging on my wife's jewelry stand! I went back, and Lily said she understood, reminded me of the other things I had looked at, and I got what I think was an even better gift. It has real meaning for me and I'm sure my wife will feel the same.I am really happy with my purchase at Maui Divers.
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November 2023 by Susan Otaguro
They know their Hawaiian jewelry and what’s important to the local people. What they have are beautiful pieces that reflect the modern as well as the old. I talked with a salesman who was knowledgeable and a local person like me. He was kind and considerate and understood my needs. I will go back and buy another piece I fell in love with reminiscent of something old. Absolutely a place to buy heirlooms to pass down to your loved ones. Susan Otaguro
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November 2023 by Yenni Weinberg
Joy .. oh Joy!!! What a marvelous service Joy provided. She answered my questions and asked me what I liked and showed me pieces which I could afford! Yet, she wasn’t pushy at all to make a sale. As a result, I purchased more jewelries than anticipated.When I travel I love finding unique jewelry made locally. Maui Divers offer me just that! Many options to choose from silver to gold and pearls..This visit to Maui Divers wasn’tmy first time. Yet, it felt like the first time. It was memorable and Joy truly provided an excellent service to remember !Mahalo
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October 2023 by Jackie K.
I decided to walk into Maui Divers today on a whim. I usually avoided this place as I previously believed this was a "tourist " type shop. As I walked in, I observed beautifully displayed jewelry in sparkling glass cases. I next observed a customer being helped by a smiling well dressed sales lady. Next, I observed, who I now know as Aaron Navarro, the Kama'aina Manager of Maui Diver's, wrapping up a gift. I approached Aaron and asked him about the history of Maui Divers. I was blown away by his charisma and knowledge of the store's history. Aaron has been with Maui Diver's for 20 years. A super personable guy who will help you with your special purchase for yourself or loved one. Maui Divers was established in 1959 in Lahaina, Maui. Due to the recent fires, this wonderful place has donated over 1.3 million dollars and it continues to provide assistance to the people of Lahaina affected by the fires. How beautiful is that! There is a Kama'aina and military discount available to give you that extra value for your purchase. Tip: when you check in for Maui Diver's you will find a nice surprise. There is gorgeous gift wrapping (see picture). Interest free financing is also available! This place will help you design your piece of jewelry and they have a factory located nearby on Leona Street. A free factory tour is also available to you. Amazing customer service with complimentary ring sizing and free polishing of your jewelry. Just see Aaron for your special requests and for a trip down history lane! Aaron gave me permission to post his pictures. This is a great place to support local and help out Lahaina, Maui.
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October 2023 by Tracy Adams
Beautiful pieces that catch your eye when you pass by their store. I love that they feature local Hawaii designers in their collection and their lifetime warranty on their jewelry proves the quality and craftsmanship of their jewelry pieces. Looking forward to receiving my custom order in a few weeks.
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September 2023 by Gary richardson
Lily was fantastic. I have purchased from them online before and was greatly satisfied. As we were here no Hawaii we had to stop in and visit. Lily helped us choose a black coral for my wife’s anniversary. Extremely happy with everything.
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September 2023 by Derek Hamaguchi
Sales associate Sanae was so friendly and knowledgeable about their products, it made us feel comfortable buying. She had many of the pieces on and explained all the intricate details of each piece. We told her we were looking for a birthday gift and our price range, she brought out many different items until we found the right things. Highly recommend this shop and the friendly staff.
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September 2023 by Derek C.
Where do I begin? First let me say that Lily is a rockstar. She did an incredible job being warm, welcoming, knowledgeable, helpful, friendly and professional. We came in wanting to buy a necklace with Tahitian Black Pearls, and she was fantastic in helping us find exactly what my fiance wanted. Lily also had a great sense of humor, and was a total pleasure to work with. Second, Lily is a great sales person. How this women made me want to spend MORE money, I'll never know...Some sort of magical powers! lol. But seriously, she knew I wanted to get something to go along with the necklace, and knew precisely what to show us without being overbearing or sales pitchy. We really appreciated her subtleness and expertise in making it a very good, entertaining and meaningful experience (our first at Maui Divers). Third, the pearls we got - a necklace, earrings and pendant - were all stunning and beautiful. My fiance was thrilled with everything. Finally, Lily called us a half hour after we left to let us know there was a special promotion going on at Ala Moana where we could get a free Amex gift card because of our purchase. How cool is that? I really appreciated that she made the effort to call us and let us know. The whole visit at Maui Divers was a great experience from start to finish. Thank you, Lily! We will definitely be back when we return to Hawaii in the Spring.
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August 2023 by MaryJane Bautista
Amanda was a great help and so friendly. She made us feel at ease. Never pressured us to buy. Was very helpful and was able to find what we were looking for. Can’t wait for the final product since it is custom made earrings. So sad she will be leaving. But will definitely come back.
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August 2023 by Kaya Kaleikini
My experience with this place is that the ladies were super nice and very welcoming, they helped me look for what kind of chain I wanted and they took care of my sisters after being super tired from the trip and all the walking we did that day. They took care of me and my mom, getting to really know us and it made us feel really welcomed and comfortable. They have good quality and they help you pick everything out if you don’t know what you want, which was me XD. Overall, I would really recommend this jewelry shop to anyone who’s looking for jewelry and for amazing customer service!!!
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August 2023 by Juan Kojima
I had a great experience visiting the store in Oahu (Ala-Moana Mall). Judy was the employee that helped us. She was very informative, had a great eye for what I was looking for and never once made me feel pressured having to buy. . She had a great customer service, and literally took her time with me not knowing if I was gonna purchase something or not. Her great demeanor and customer service goes a long ways. I did buy quite a few things at the store, and she made my experience walking out of there with a smile on my face.Thank you Judy for being awesome!!!
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August 2023 by Clayton Young
Vicky exhibited amazing service. Very friendly, patient, helpful, going the extra yard to help find a fit for a Hawaiian bracelet. We had to customize it and she and her boss Aaron(?) Filipino Mgr were very friendly and gracious. Problem solvers. Made the experience enjoyable and made my anniversary extra special. Mahalo to the rest of staff too because they were also very friendly. As a result I decided to buy another bracelet.
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July 2023 by Lorie Licos
I’ve been wanting a necklace for everyday wear that wasn’t big or flashy. I just wanted something subtle yet elegant and also meaningful. My wife insisted that we take a look in MDJ and ended up walking out with a beautiful heirloom necklace. A big Mahalo to Aaron N who helped us and made great recommendations on all the different pendants that matched my description as well as chains that would compliment the pendant. The overall service was top notch and couldn’t be happier with our purchase.