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April 2024 by Connor Hoeg
Kiss (I hope the name was right) is an absolute sweetheart of a woman. Hope the manager sees this! Thank you again!
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April 2024 by Maria
This place is disfunctional. Everything that should work, doesn’t work. The service is very slow and sloppy..
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April 2024 by Tommy Root
Long line but good food
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April 2024 by 前商サッカー部
Overall good.Parking: Well, you can use mobile ordering, but I don't know about Hawaii. Japan has mobile ordering, which is convenient.
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April 2024 by H P
Nice friendly staff
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April 2024 by arose58
A nice newer McDonald's clean and well kept, but the service is very slow. It took 10 minutes to get a happy meal and fountain drink. There were others who had to wait longer, and yet there were less than 20 people in the whole store.
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April 2024 by Taylor Layton
This McDonalds takes FOREVER to go through the drive through.
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March 2024 by Will Sama
If you ask for anything special like no salt or change the onion they will never get it right. If you can your app on the scanner they have their that's off then you can't use that deal. It's just gone. You will wait up to 15 plus minutes to order because they refuse to hire a register person. To save money. No drink refills and no ketchup unless requested and then it's three packs. If you complain and say it's mismanaged like i and others have done then the one white manager Brandon tells you to leave and says you can't come back. The other staff struggle with English and getting orders right as they are Micronesian. Though aside from that are nice and work hard. Brandon is the issue. And as a customer i should be allowed to criticize the management without being banned. Unless that is the new corporate policy. There is another McDonald's oceanside. And the food is better even if they close the dinning room. You can still order. Also Brandon closed the door due to a kitchen issue and let us all in except for a def gay man in drag. Possible bias
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March 2024 by sy L
It was difficult to order through the kiosk.ㅠㅠ
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March 2024 by Jay H
I would avoid this McDonald’s if you can. There is one located down the street on Kalakaua that he much better service. This location still does not offer free refills like many other McDonald’s on the island as well as most other fast food restaurants. They still blame it on the pandemic instead of just saying because it saves on their costs. The staff are always rude and unhelpful. Plenty of other restaurants around with better service and quality.
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March 2024 by Hai Nguyen
The only place in Honolulu to eat without going broke.
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March 2024 by Maria Teeter
Food was hot and fresh!
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February 2024 by Minstew Minstew
Old women who work here are absolutely rude to everyone they interact with. There are only two old women working here. One looks to be above 60 years old. There were 19 orders backed up at this McDonald’s for breakfast and only these two women working trying to get everything done. Horrible service. Slow orders. Rude to customers. What a let down. Not the kind of service and kindness you expect from this amazing state and amazing people.
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February 2024 by 지욜래루
The atmosphere was nice, but the servers were very irritated, perhaps because it was early in the morning.
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February 2024 by 권인숙
Ah... it's really impossible to eat inside the restaurant because all the seats are occupied by homeless people.It also smells bad.
