MINI of Hawaii is a friendly and professional dealership with two convenient service locations in Kapolei and Honolulu. The staff is very friendly, professional, and provides excellent customer service. They service all MINI Cooper models as well as BMW. Scheduling service is easy and immediate, with quick responses and clear prices. The service department is efficient, quality, thorough, and fully informative. Customers appreciate the good communication between departments like financing, sales, and the front desk. Many note the convenience of a loaner vehicle and the perk of a final video inspection. The waiting area is described as a relaxing place. They are known for getting customers in and out of appointments super quickly while explaining things well.
Took my car in for service and oil change. Service was great. Video review of all service recommendations is much appreciated and should be the standard in the industry. Fast and always reliable. Thank you Mya!!
December 2025
Knowledgeable, friendly and patient in helping me get the car and options I wanted, and helping me get started when it arrived. I have nothing negative to say whatsoever.
December 2025
Excellent team and customer service! We were given a VIP treatment and all our questions were answered. Ask for Jose Castillo if you want a Mini!
