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November 2023 by Agaalofa Tauane
I recently had the pleasure of visiting Neue Auto LLC for some car repairs, and I must say that I was thoroughly impressed with their service. The team at Neue Auto LLC consists of honest mechanics who provided me with fair pricing and exceptional workmanship. They were transparent with their prices and ensured that I understood the details of the repairs and costs involved.One aspect that really stood out to me was their dedication to warranty integrity. They didn't cut corners or compromise on the quality of their work. The repairs were done with great attention to detail, ensuring that everything was functioning perfectly.Overall, I found Neue Auto LLC to be a trustworthy auto repair shop. Their honesty with prices and warranty integrity speak volumes about their dedication to customer satisfaction. I would highly recommend their services to anyone in need of reliable and skilled mechanics.Keep up the fantastic work, Neue Auto LLC!"
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October 2023 by S. Prigmore
We previously got our car satisfactorily fixed here from wear and tear with no issues. So, we returned for an accident repair, obviously involving insurance company this time. The communication between the shop and insurance Co. was poor and definitely not up to standard. This forced us to wait unnecessary extra weeks and then pay thousands out of OUR pocket for marked up parts (even after multiple adjustments and part/price reviews). Then after almost 2 months we finally received our vehicle, STILL WITH ISSUES (confirmed by another shop), and instead of owning up to the mistake, we were met with attempted excuses and waiting almost a week just to have it looked at again and fully repaired, instead of immediately getting our car back in to finish their job.This place has knowledge, mostly curteous staff (only reason for second star) and can fix your car. It's definitely not up to par of the rating it has online, and definitely do not consider it "completely professional."
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October 2023 by Riley Robideau
Nick was very transparent the whole time I was there, even going as far as recommending me to another shop to save me money on transmission work I needed done. Highly recommend coming here
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September 2023 by jason daniels
Brought both of my cars here and I’m 100% certain I will bring them back!! Courtney at the front desk was keeping me updated every step of the way. Totally satisfied with the work done on my car. 100% recommended this shop!!Services: General repairs & maintenance
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August 2023 by Lisa I
Like many consumers, I went on yelp to find European car repair shops near me. Chose the top 3 shops with great ratings to call. Neue was able to take my car in the soonest. Mahalo Ke Akua cause I found a trustworthy place to take my car. Nick exuberates integrity, ethics and professionalism. I will continue to service my car here in the future. Highly recommend choosing Neue for your care needs.Services: Auto engine diagnostic
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August 2023 by Irish Hays
I have been taking my vehicle to Neue Auto for 2 years now. The staff is not only knowledgeable, but friendly, welcoming, and accommodating. They take the time to answer any questions I have and always make sure I know what's happening with my car. They are usually quick, but when they take a little longer, they ensure that the customer is comfortable by providing a waiting room with a television and water. I have recommended, and will continue to recommend, Neue Auto to all my friends.
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August 2023 by Mahealani Rickson
Great place to go to get your car worked on. They were very reasonably priced and very professional. The work on my car got done very fast as well.
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August 2023 by Kirtus Adams
Top down solid shop. Starting from Gavin running the call center to Courtney, Nick and Kaleo holding down the front end. Def will bring my car and future vehicles to Neue auto ? Mahalo and thank you ✨Services: General repairs & maintenance
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July 2023 by Dwight Amemiya
Great experience with the crew at Neue Auto. They took the time to explain all the options to me without any pressure. They're very honest and do great work. Shop is very clean. Highly recommended.Service: General repairs & maintenance
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May 2023 by Carolyn Corley
Fast, friendly service! Needed a safety inspection for a vehicle transferred from the mainland. They walked me through the process and conducted the inspection quickly. There is a *massive* tv in the waiting area as well as a water cooler. Appreciate the little details.
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April 2023 by Kevin Anderson
I’ve been on island over 6 years, these are the friendliest group of guys/customer service I have had yet. Very quick with my repair and never felt Iike I was getting the run around. I recommend EVERYONE bring your vehicle here for a true/honest estimate. Mahalo Guys!!Service: A/C installation & repair
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April 2023 by Pablo S.
THIS IS THE SHOP YOU WANT!When moving to a new state (active duty military), purchasing a used vehicle and knowing a reputable shop is a way of life (like finding a new barber you trust!)My experience with Nick and his team was exceptional. These guys are top notch professional from when I spoke on the phone to schedule to walking through the doors to follow on phone calls.Understand every customer is different, but if you appreciate quick replies (even way past their scheduled working hours), detailed explanations, and thorough,ready recommendations (i.e., no BS) - take your business to this shop.The other reviews hit it home - these guys are consistent and honest. If I’m ever in need of any work, will absolutely bring to these guys.
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March 2023 by RachOo M.
After going to Kia and feeling ripped for many years I looked elsewhere. Neue Auto replied here on Yelp quickly with a quote that I couldn't refuse! They were polite and speedy. I was able to get some business work done and before I knew it my car was complete. They showed me some near future things to be on the lookout for, no gimmicks or shady business. Just honesty and professionalism. I don't know who helped me in the end, but he was really nice and helpful. If your looking for a service give these guys a call.
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March 2023 by Tony V.
I've been putting off checking my electrical system for my car. As Safety Inspection was coming up I had to get it fix. Searched on net and found Neue Auto. I gave it a try and they took care of my car. Brought it in on a Thursday and got it back Tuesday. They had to order the part. It was a really quick turn around as the part came in on Monday. I definitely recommend Neue as they are friendly and reliable especially Mike.
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March 2023 by Wendell M.
Excellent and very quick service from Nick and his team! At first i was just going to do an oil change on one of my cars but instead I had them give me a quote for a belt change on another. Their price was reasonable and their communication was great. Unfortunately they aren't open on weekends but they are willing to work with you on drop off times and don't rush you to pick your car up once it's been serviced
