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January 2024 by naones001
Excellent service.
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December 2023 by Daniel K
Friendly shop with mainland connections for quality ammo and firearms. Highly recommended.
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November 2023 by Warren O.
I shopped here before for ammo . They have great prices on bulk ammo from Hi roller guns in Vegas . I called almost all gun shops for a particular pistol and it was 100 dollars more than OGC I went there right away and purchased it . Great prices ! Now I have to wait 14 days and see the transition service .
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July 2023 by Dean T.
Awesome place! price was very good, first day I went I couldn't go in the back because the boss was out but the young man was very helpful in going back and forth bringing out guns I was interested in. Told them I'll be back the next day to pick it up, this time I got a chance to go in the back... talk about walking into a gold mine!! Every gun I wanted they have it! anyway will definitely be back to buy a hand gun and some ammo.
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April 2023 by rick Ag
Brad is really nice !Nicest showroom IMOnostalgic vibeI will be definitely coming here for my ammo ??Purchase my first ak47Definitely coming back
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January 2023 by David Gutierrez
This is probably the best gun shop on Oahu. They've got a nice showroom and the best prices on bulk ammo. They're also the cheapest shop I've found for FFL transfers, with X-ring being the most expensive (the quote X-ring gave me would have been over $100 more). The folks running the shop are very personable and the customer service is great. Highly recommend checking them out. Parking can be a bit tight sometimes, but that's the case for many places in town.
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May 2022 by Jerry C.
I use the Online shop ; HighRollerGuns.com via Las Vegas Nevada on Tuesday 5/17/2022 ,Ordered a Sig P365 Tac Pac . Get a phone call from OGC Friday 5/20/2022 that my new Firearm got Delivered, I had to stop by for the Registration Form for HPD. What a Awesome online shopping Experience
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May 2022 by Bobby C.
The staf is super friendly and very knowledgeable. They were super patient with me and my gun selection. Prices are worth the bang. Highly recommended
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May 2022 by Cam GB
I recently purchased my very first firearm from these guys :) The prices were reasonable and the people working there were very cool and helpful. They made me feel like a welcome customer. Big thank you to Brad and Eric. Definitely will be coming back for all of my future ammo and equipment purchases. 5 Stars ⭐️
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April 2022 by Travis A.
Previous negative reviews are accurate. The guy there named Eric (older white guy) is an interesting character indeed. Wasn't going to write an review figuring it won't make a difference given the previous complaints and the fact that he's still employed. He mentioned he's a good friend of the owner which is obvious. Verbalized the following 2 specific complaints in a calm manner. This is when Eric decides to step up to my face and get all defensive and escalate the dispute in an unprofessional manner with his aggressive body language and tone regardless of other customers being present in the store. Complaints were: 1. They add a 2 or 3% (forgot exact %) "service charge" for paying with your credit card without notifying customers. No sign. No verbal heads up prior to running the card. When asked, Eric acknowledges that they do it this way (no verbal heads up or sign) and then says loudly in my face, "every fucken one of the other stores do this as well". This is false by the way. Called other stores and many don't do this. Every other store notifies their customers on additional charges, if any, except this one and they feel this is how it should be. Shady if you ask me to have to find out only if you look at the receipt. Perhaps some customers would rather purchase elsewhere or pay cash? 2. I felt they failed to communicate the options of purchasing a Glock with 15 round magazines. I was disappointed upon purchasing the Glock without magazines. There are 3 options. 1) Mail to mainland friend so they can mail back, 2) mail to local gunsmith to block, & 3) purchase $6 magblocks so they can install it there. Had this been communicated properly I would've obviously elected to purchased the magblocks ahead of time rather than make 2 separate trips to their store having to come back to pickup the magazines at a future date. Upon verbalizing this, Eric walks up to my face and starts getting aggressive in his tone and body language. Said he's not a sales guy and that he's a former military guy. Said he doesn't hold customers hands in a condescending manner. The conversation went back and forth while I calmly continued to counter argue his points while he kept getting defensive and louder. In the end, he apologized. At that point I said if he had done that from the beginning it would have prevented the entire conversation from escalating (on his part). When he left the room, the other store employee apologized to me as well. Rather then write a review, I was going to simply take my business elsewhere in the future. However, I figured I can save some others on the same experience. I'm not the only one. Read the other reviews.
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March 2022 by John T.
Eric and Brad offer great customer service. Although they're variety of brands is limited (hence the -1 star), their knowledge, assistance and patience is impeccable.
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January 2022 by Joe Won
Very mysterious place never see diverse clients, lots of Toyota trucks vehicles people in uniforms I think is a possible undercover monitoring station for the military.
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October 2021 by Angel Hernandez
Friendly staff, very knowledgeable, exceptional customer service! Highly recommended for gun owners of all levels. Will definitely be doing business here again. Btw... they had Glocks in stock!!!
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July 2021 by Ron C.
********BEWARE OF ERIC, THE OLD WHITE GUY******* My wife and I waweres in OGC looking to buy a Sig Sauer P365X hanhandgund gun. Eric is the person who helped us that day and explained that he did not have any in stock but had a shipment coming in the following week. I was willing to pay in advance because can'tEric said he would make sure we get the first one in that shipment when it lands on the island. My wife and I agreed to pay because Eric was very convincing and promised that we would get the P365X no later than 7-10 days and that he would call us. One week goes by and no call from Eric, we call and cant get anyone on the line, the following week we call and still can't get anyone on the line so my wife and I decided to go down to OGC and see Eric in person. We see Eric and ask why did we not get a call and did the P365X come in yet, Eric replies and says yes, hold on, let me check, looks like he had six P365X come in and Eric sold every one of them leaving us with no P365X. I was floored and was a little pissed but Eric said not to worry we have another shipment coming in next week if we could hold on for one more week. Sure what choice do we have, OGC has our money and Eric is not willing to refund it. So we wait, one week goes by, two weeks goes by and my wife gets Eric on the phone, Eric is very rude to my wife telling her that he has no idea if and when he will be getting any more P365X back in stock despite what he told us the previous two weeks. So, we decide to go see Eric in person again because maybe he forgot who we were. We get there and Eric totally blows us off, so we demand a refund. Eric tells us that he can refund our money but will need to charge us a restocking fee and a credit card transaction fee of $54 for the initial charge and $54 fee for the credit card refund. plus the restocking fee we were being charged over $160 for transaction fees and restocking fees for a purchase that we were promised and never received. I felt like I was in the twilight zone. How can you charge customer service fees and restocking fees for a purchase they were promised and never received? This guy is a complete l**** and not a reasonable manager or salesperson. I told Eric we will not pay any fees and threatened him with an Attorney. It was like pulling teeth with this guy. Finally, he did refund most of our money and still charged us one credit card transaction fee of $54, I asked Eric how can he run a business this way and expect customers to return, I also mentioned to him the numerous 1-star reviews about OGC and comments about his horrible attitude. Eric responded by saying that it is not his business and he did not give a crap. He also said that he would never own a business in Hawaii because the local people suck and he does not care what anyone thinks about him. I hope Carter the owner of this company reads this and fires Eric the old white guy. I truly believe Eric is the owner and Carter is a make-believe guy he uses to get out of the b******* he feeds everyone. If you exist Mr. Carter you should read all reviews about your boy Eric who is a complete l**** and is destroying your business. Also, there are many other gun shops on the island that are cheaper and treat their customers with great respect. Eric can not be trusted. I honestly feel sorry for the younger gentleman who works at OGC who is quite a gentleman and treats everyone with respect, I also know that the young guy knows a lot more about guns and ammo than Eric the old white guy.
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June 2021 by Elijah Muniz
Superior customer service knowledgeable and friendly. Makes me want to keep coming back even if I don't need anything ?
