O'Reilly Auto Parts Store #3203 in Honolulu, Hawaii, offers a wide range of car parts, tools, and accessories, along with helpful store services. Customers appreciate the knowledgeable staff, especially Zach, who provided excellent assistance by running diagnostics, helping replace a battery, and offering estimates for future repairs. His helpful attitude and expertise earned positive reviews. Another staff member, Richard, received praise for his positive attitude and excellent customer service, assisting with headlight bulb replacements and wiper installations, even testing the wipers to ensure they worked properly. The store also provides free services like battery testing, wiper blade and bulb installation, and check engine light testing. Customers can take advantage of the free Loaner Tool program for one-time projects, with a refundable deposit. The store resurfaces brake rotors and drums and offers free wiper installation. Despite occasional staffing issues, customers highlight the friendly service and willingness of staff to go the extra mile, such as installing wipers for free. Overall, O'Reilly Auto Parts in Honolulu is known for its helpful staff, good service, and convenient location despite ongoing construction nearby.
I would like to thank Chris for helping me with a battery test and warranty replacement. Even though he was the only employee I could see when I arrived, he still made time to come out and check my Jeep wrangler. Mahalo Chris!
November 2025
Fast, professional, help. What else is there to say, well maybe affordable and all that, but the bottom line is they treat you as if you are family.
May 2024
Smart, knowledgeable people and a very simply layout, store has everything you need to repair or tune up your vehicle, and the employees are more then willing to help you order any parts you may need or at least direct you to the next step in finding said parts or tools
