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March 2024 by Carol Y.
The Dillingham branch excellent. Rapid service despite long lines. Friendly and courteous especially Leroy.
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March 2024 by Krystel C.
Zach was very knowledgeable and very helpful. I was worried about my car not starting properly, we went over and he ran diagnostics then helped us replace our battery with recommendation to replace our starter at a later time. He was able to provide an estimated quote for what we can expect for the services. I was very pleased and grateful for the help. Mahalo!
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February 2024 by Randallsean
Very helpful, very knowledgeable personnel.
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January 2024 by rowena w.
Went in for replacement bulbs for my headlights and wipers today. Richard was really helpful and helped me install my wipers. He also took the time to have me test it so it didn't fly off. All of this was done with a positive attitude. A+ for Richard's customer service
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December 2023 by Jimmy N.
Had a terrible experience there. The guy at the front desk name James was swearing and just had terrible customer service. I asked nicely if they have certain parts but was swearing and wasn't trying to even help me. Found the parts in the aisle and I ask if can compare the part I brought to make sure if it's correct and he had an attitude.I just wanted to get in and out but he made it a terrible trip.
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December 2023 by Ken Liu
Wrong parts twice in a row. My car too old too.People working there nice. No prob returning.
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October 2023 by Ron Q.
Asked to have my Battery tested (which they offer) & was told someone going come out. I was the only one in the store. I guess no other worker wanted the task so this same person came out & not sure if he even hooked up the tester & said , yup, dead the Battery. Go in & they asking $200+ for a Kia Hatchback that Napa when i called from inside the store was like $134. It's a good thing a friend reminded me of Battery Bills. Went there and the guy Joshua was like what the problem? Told him and he said braddah the Battery Good (2021 date on battery) , tested the alternator also. All Good & he said no worries if you need one in the future, just come back. Price if I was to get one. $89 & $10 to install.
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September 2023 by David H
Only one worker at night. Waited over an hour just to get a battery. On a Sunday. Multiple times before just as bad. I feel sorry for the single worker
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July 2023 by Jules Peleiholani
Zachary was awesome! Helped with my check engine light and taught me how to read the code. Thanks Zachary!
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July 2023 by Albert K
It is OK, my friend ordered online and I was assigned to pick up but the staff did not know what to do he might be a newbie.
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July 2023 by Toddi Nakagawa
I get my windshields wipers from them. They are the best. They will put them on your car for you for no charge. That's service and with a smile. They are having hard time now with all the construction on Dillngham Blvd, so don't forget about them and go there for your car needs.
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June 2023 by Jackson P.
Perhaps efficiency on their likes. Absoutely no service provided after told to wait and wait some mo. In end no service provided. 1st time n long time revisit custmr. Not planin togo again.Much Thks Filipin short husky boi J0ZuA.
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May 2023 by James L.
Staff is always helpful, returns are a breeze if you have the wrong part, and you're just wanting to swap one for one. I take advantage of their tool rental program all of the time.
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May 2023 by Jason H.
Nice location with good parking Nice store with a great selection Prices are comparable Super amazing staff Super friendly and extremely helpful! The lady who helped me was amazing and very accommodating and extremely well informed! Definitely recommend
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May 2023 by Jackie Garcia
The team at this location are very helpful.
