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November 2023 by Michael Angelo F.
I feel obligated to write a view to redeem Pasha from some of the negative comments on here and actually give credit on them for a convenient business they provides to me. Note that I did make my research and inquiries on other shipping companies and brokers. I decided not to go with the brokers because they make it complicated and sounds hard work and ended up shipping with Pasha Hawaii online for as quick as 5 minutes online. All I had to do is make a reservation and pay at a lower price than brokers. I was skeptical at first because of the reviews but you just have to understand, shipping it on a ship does take time and you need to understand when it will be loaded on the vessel so you can schedule your car drop off on time. Below is the screenshot of the schedule and you will get updated as it gets loaded on the vessel and as it arrives to the mainland. They also gave me a call and email once it arrived and was available for pick up as on Nov. 2. to Nov. 7, and it's only $25 per day of delay. So about two weeks of wait time. In conclusion, i recommend shipping with them from Hawaii to Washington.
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October 2023 by Jt T.
Used Pasha Hawaii for a prior auto shipment to the mainland with no issues so I figured i'll use them again for another auto shipment to the mainland. Every was going smooth as usual until they couldn't tell me when my suv would be offloaded. They have a satellite area for autos in CA but because of the uncertainty of when it was going to be offloaded to that satellite site, I asked them to offload it in San Diego so i could make airline reservations (you have to pick up your car at a certain time frame or be charged a storage fee. Hard to make last minute airline reservations as well as time off from work) So they finally told me my suv would be offloaded in San Diego. When I went to pick it up I noticed a scratch on both drivers front/rear door. We were given the necessary information on how to make a claim (2 repair estimates). We did what was required for the claim however they would not honor any of the repair estimates, claiming its not their policy to make car as new. My suv was not perfect by any means however it now had a scratch running across 2 doors which wasn't there prior to shipping it. Pasha's settlement was a 1/4 of the cheaper estimate of the 2. Argued but they took the attitude of "take it or leave it" so i took it and vowed never to ship or recommend them ever again.
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October 2023 by Gabi S.
DO NOT BOOK WITH THIS COMPANY. Book with matson. I had 0 issues with matson when I used them. This time using Pasha it has been HORRENDOUS. They will make you jump through hoops to book a drop off time, only ship your car on a dead battery, and will not pay to to fix the damages to the battery that they killed.
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October 2023 by Velita Degraft
Good experience! Great price!
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September 2023 by Anthony K.
Process was going smoothly until I got into a car crash the same day as shipment. I've requested a refund due to the fact that we would not be able to send out our car from hawaii to los angeles. I've been consistently told that I would get my money back "next week, there is refund process/it'll be in your account next monday". It has been well over a month and still no refund. Where tf is my money!!
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September 2023 by Hailey b.
I'm glad i didn't read any reviews before shipping my car from long beach to honolulu lol.I had a super super great experience!! It took like 2 and a half weeks for my car to arrive. The people at the drop off location were so kind and wonderful (for real angels i went to the wrong location and was 40 min late for the last appointment of the day on the last possible day for me to drop my car off). The pick up port is really weird and funky but the people were nice! I have a nice car and was really worried about shipping it but there was no damage what so ever! Drop off and pick up were super quick! I was there for 15 min max both times! One thing to note is you won't get any updates on your car lol. I just trusted the process and finally received an email and phone call almost 3 weeks later when it was ready to be picked up! I would totally use pasha again
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September 2023 by Liz Willis
There super nice here. My 3 car bringing thru them from San Diego. Wonderful Job . Thank you. So much.
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July 2023 by Ron K.
In 2021 and 2022 I used Matson to ship a car from the mainland to Kauai and both times it did not arrive when they said it would which was a hassle. This year I gave Pasha Hawaii a try and my car showed up when they said it would. Pasha Hawaii will get my business in 2024 to ship a car over to Kauai for me. Kudos Pasha Hawaii!
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July 2023 by K H.
Worst company ever and worst experience ever. Be prepared for no communication, gaslighting and a lot of headaches. Hawaii needs to figure out another company to ship vehicles.
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May 2023 by Kailey Grass
I had a great experience dropping off my car. I came a little early to my appointment and they got me checked in within 20 minutes.I went through Hawaii car transport and they use Pasha to ship their cars. Had major issues with HCT but always great service from Pasha and they actually answered the phone.My car is safe and sound now!!
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March 2023 by Alvaro Smith
Fast, easy, and received the vehicle in same condition.
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March 2023 by George Spillers
Good people,good price
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January 2023 by Daryl Gerloff
Very organized, friendly, prompt, and efficient!
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August 2022 by Kate T.
BLUF-Pasha caused $1300 worth of damage to our car and tried to hide it AND are ignoring our insurance company. STAY AWAYWe used Pasha to ship our cars from Hawaii to Delaware. Upon receiving our 2016 Toyota Camry in Delaware, my husband noticed the car was running incredibly loud, with smoke coming from the exhaust. He also noticed scratches on the back bumper and that it was hanging off a bit. My husband is disabled and wasn't able to look under the car, so I looked when I got home from work. The entire exhaust system was badly damaged (crushed pipes, hole in muffler, etc.) but the kicker was it had all been tied together with ratchet straps. So not only had someone severely damaged the vehicle in shipping, they tried to hide the damage of the now falling off exhaust system. Our broker obtained photos from the driver who picked up the vehicle from Pasha at the port in California, and the photos showed the damage to the rear bumper was there on pickup, meaning that Pasha had been the ones to cause the damage.Our car insurance adjuster believed the damage was likely caused by someone lifting the vehicle with a fork lift or similar implement. Pasha caused $1300 in damage to our car, and as of this writing (approximately two months since delivery) have still not responded to our insurance claim. The damage is bad enough on its own but the fact that they ratchet strapped it together to hide what they did is just the epitome of shady and unethical business practices. Bottom line, Use Matson if you have to ship a car from Hawaii and STAY FAR AWAY from Pasha.
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April 2022 by Iris T.
Think Pasha Hawaii is a great option in addition to Matson when shipping personal items to Hawaii. Their system is a bit confusing as they do not update their website. All in all, my shipment arrived without damage so will use them again. Bottom line, would use whatever shipping company works best time wise. I used Pasha this time because they offered rack service where our cargo was loaded onto the ship. Pasha probably works better for businesses cost wise.
