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March 2024 by Angela L.
I took my dog to get groomed here and they ended up cutting my dogs paws and anal area. I had booked a bath and grooming with shaving around those area, he's had it done in OTHER places and was fine. We had to put him in a cone for about 3 months and he kept trying to bite at his legs and anal area while growling and whimper. The manager said he would call us and never did I had to call him and he did nothing to better the situation. But say "it should get better in a few weeks" I don't feel safe bringing him into this groomers location. This happened in December so our holiday was ruined. WOULD NOT RECOMMEND BRINGING YOUR PET TO THIS GROOMING AREA. Workers in Petco was amazing! Always nice and helpful wish I could say the same about their grooming staff and manager.
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March 2024 by Pat T.
I think the people in the store are amazing, they seem to be so busy trying to provide great customer service and also seem to be preoccupied with internet orders. When they are not working with them and servicing customers in the store they are amazing. Kudos to Andrew and the evening staff
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February 2024 by kimbo quinto
I wanted to price match my items with the prices on the PetCo website. I didn’t have the app downloaded, so the associate let me know that the app makes it much easier to process at checkout and then proceeded to help me price match with her phone since I didn’t have the app (there was a long line behind us). Thank you so much for that education and tip! I used to be so hesitant coming to PetCo because I felt like I could get the same products but cheaper elsewhere. With the price match I’m making this place my new go to! Thank you to whoever helped me. The employees name is not on the receipt but this took place on 2/17 at 12:14p @ register 002. I appreciated your help and most of all for your patience.
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February 2024 by Raenette Gabriel
The location of this store is very convenient for me. Prices are very reasonable. Always have the products that I need for my guineapig.
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February 2024 by Raquel Otani
Great with my little baby
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February 2024 by L
Needed my dog's nails trimmed and I was helped right away. Kim was really great with my English Bulldog.
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February 2024 by L Rodolfich
I have been a loyal customer for years and finally earned a free bag of dog food after many purchases. I came to pick one out at the store. The store was busy with long lines, but I was able to get what I needed.
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January 2024 by Mike Kipo
Your scandals! Went to get my dog shampooed and nails done. Because I seen your sign on the counter that suggested the prices...It said it would cost $23.00, I thought, what a great deal, I'll do this monthly. Picked up my dog and was shocked to learn it was not $23.00, but was $50.99! I believe that's called bait and switch tactic!Wanted to get some paw balm, so I found it, $16.49! WOW, so I went on line on your store and the same product was only $9.00! What's going on? Every thing on your home delivery is way cheaper!And please explain to me why I shouldn't turn you in to the Hawaiian BBZB? And why I shouldn't flood Facebook and Instagram which my experience? Shame on you!
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January 2024 by Megan
I didn’t realize this petco was tucked away next to Walgreens and right behind one of my favorite breweries. It’s a nice size, large selection, and plenty of parking. They have prices on par with other pet stores, so perfect place to stop if you’re in need or just want to spoil your pet!
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January 2024 by koko sandborn
found what i wanted
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January 2024 by Omar Lepanto
To expensive.
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January 2024 by CowboyEnHawaii
Store isn’t well organized. Team members were very busy pulling items for online orders that I couldn’t find someone to help me locate an item I was looking for.
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January 2024 by Jade Turner
Parking available and plenty. Staff is friendly. Shelves are empty and the place could use a good scrubbing or makeover.
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January 2024 by #1Stunnuh Hawaiian
Found my pet the needed stuff
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January 2024 by MycaL E
The grooming staff is awesome, prices are a little bit high though ???