Pinnacle Management Group LLC is a highly professional and responsive property management company that has earned the trust and satisfaction of both tenants and property owners. Based on the reviews, the company's staff, including Gavin, Darren, Kyle, Cheryl, and Megan, are consistently praised for their efficiency, attention to detail, and commitment to providing a high-quality living experience. The qualification process for tenants is thorough, with Pinnacle conducting detailed reference checks to ensure that the right tenants are selected to care for the properties. While this process can be frustrating for some applicants, it demonstrates Pinnacle's dedication to protecting the interests of their property owners. Once tenants are in place, Pinnacle's responsiveness and communication are consistently highlighted. They are quick to address any issues or maintenance requests, and they keep both tenants and property owners informed throughout the process. The company also conducts regular property walk-throughs to ensure the homes remain in excellent condition. While not every tenant may be satisfied with the outcome of the application process, Pinnacle's overall reputation for professionalism, attention to detail, and effective property management has earned them high praise from both property owners and tenants. The company's long-standing relationships with many property owners, some lasting over 15 years, are a testament to their ability to consistently deliver exceptional service.
PMG staff and property managers have all be wonderfully helpful and efficient! I have had a very positive experience. Thank you Megan, Kyle, Cheryl, and Darren for your kindness, time and earnest efforts!
July 2024
My family has been using Pinnacle Management for several years managing our rentals. They do a great job!
February 2023
I hired Gavin Toguchi to Manage my unit in waikiki. He is very professional and responsive to anything I needed throughout the contract. His team is terrific I would definitely recommend his company for managing properties.
