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April 2024 by M Chiu
Great hotel with very clean large rooms and great location on the harbor, steps from Waikiki Beach and Ala Moana beach, and the Ala Moana Center mall. Even standard rooms have direct unobstructed ocean view with large windows that slide open, almost like a balcony. Washroom has separate shower with door, separate toilet with door, and separate bathtub, so up to 3 people can use washroom simultaneously with privacy. One of the best hotels I've stayed in worldwide.
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April 2024 by Ethan Chen (EC)
We stayed 6 nights with the ocean view room, the overall experience was pretty good.Pro:1. Clean room with a fresh smell, very nice views.2. Cheap street parking in front of the hotel.3. Right at the edge of waikiki beach, also very close to the shopping mall.4. Infinity pool.5. Free aluminum water bottle and water stations.Con:1. A little far from waikiki main road, have to walk about 15min to get there.2. No balcony inside the room.
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April 2024 by Gautam De
Nice rooms great harbour and sea view, very helpful staff, great location near very good food and shopping. Really enjoyed our
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March 2024 by sydney rauser
Overall did not have a bad time staying here. However, the $42 a day resort fee is absolutely ridiculous and includes almost nothing. It says it includes access to the gym and wifi, but those things should not cost $42 a day for an already expensive hotel. Room service charges a $5 delivery fee and tacks on 17% gratuity. Why is that not included in the resort fee? We also rented a car and when I asked if there was parking for hotel guests, we were told it would be $45 a day to park at the hotel. It makes no sense that the resort fee would not include parking for guests. My boyfriend and I had to go find street parking around the hotel because we were not going to pay an additional $45 a day for 7 days. Rooms were clean, but room service came pretty late in the day. Some days we would get back from lunch and they still haven't come, and we had to call them and ask them to. There is only one pool, and it gets pretty crowded. I found it hard to find two seats together at times. It seemed like you had to get there pretty early in the day to get a spot, and if you left at all and decided to come back it would be hard to find a spot. There is also only one hot tub, which was often crowded. Overall, this is a family friendly hotel so there is a lot of kids. I'm not sure I would recommend staying here for a romantic getaway.
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March 2024 by Randy Kosuga
Came here for the 2024 Brunch Fest. Not your regular Brunch and there were only a few selected restaurants presented. There was not much food to eat and what they did have was just a small selection of what the eateries have to offer. Not really what I was expecting. On the plus side the selections were good although some were served cool and should have been warmer. I was presented the opportunity to attend and I used this to treat my wife and mother in law. I came away a little disappointed especially for what I paid for the tickets. This by no means a bad mark for the hotel as it's a reflection on the individual restaurants that were there. Maybe with a little more interaction with the restaurants they could have made this event a much more positive outcome for the hotel. In my opinion the money spent on the tickets did not live up to the hype of the event.Noteworthy details: Staff are very professional and show everyone Aloha!
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March 2024 by Michael Ian
Love these rooms! Always a great view.
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March 2024 by Gabriel BMMind
Nearby activities: You can walk to the mall or check out the Waikiki beachWalkability: Everything is a 5-10 minute walkFood & drinks: Your walking distance to the mall and the beach. You can even rent a scooter or bike as inexpensive forms of transportation
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March 2024 by Crystal Umaru
Beautiful hotel with great rooms!! Stayed 5 nights and didn’t want to leave. It’s located on the harbor with a short walk to the beach, so it’s not as crowded. The Ala Moana mall is a 10 min walk away. Trolley access to the busiest parts of Waikiki is right outside the hotel as well. The pool and poolside service were amazing. Do not hesitate to stay here. Also, there is a great place across the street that sells the BEST acai bowls, Tropical Tribe.Rooms: Clean, high-tech, comfortable beds.Safety: Felt VERY safe our entire stay. No issues with crime.Walkability: Everything you need is within a 10-20min walk. If not, you can grab an Uber for less than $10.
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March 2024 by Robbie M
I was there for a conference. I didn't stay there so I can't comment on the rooms. The lobby was gorgeous and had a Honolulu coffee co. Shop there with breakfast items. The lobby also has retail shops with some of Hawaii's finest made products. Great location too.Walkability: Close to Ala Moana Shopping center and Waikiki.
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March 2024 by Cameron Nakashima
Beautiful location, classy rooms, and 10/10 ocean view. Hospitality is amazing. Rooms and lobby are clean and feel high-end. Some parts seem a little dated, but a very good experience overall!Rooms: Spacious rooms with shower, fancy toilet, and a tub.Nearby activities: Nearby beach, downtown, and parks.Safety: It always felt incredibly safe, clean, and high-end.Walkability: You can walk to the beach or to a park within about 5 to 10 min. There is a dock out front with tons of sail boats too.Food & drinks: Room service available plus two great-quality restaurants plus a cafe. They also had a pool-side bar that i did not hit up, but it looked really good.
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March 2024 by KUNITO NISHITANI西谷国登
It was newer, cleaner and nicer than the Hyatt Regency!
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March 2024 by 김태종
The facilities are very good and the staff are very friendly.If you were to look for flaws, would it be the lack of Korean language support? (Everything is solved with Google Translate)And the small pillow on the bed was very comfortable and nice to use, but it is not for sale.The breakfast is great, but the number of dishes in the club lounge is small and the taste is not good.Other than this, it is difficult to find any cons.Rooms: It's big, spacious, has a YouTube channel, and has a great view.
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March 2024 by Kenan Alibegovic
A little pricey (it wasn't obviously mentioned to us that there is a daily room charge of ~$45 on top of your room rental costs), but it was honestly an excellent experience and would recommend looking into for a vacation (if you find all the extra charges reasonable for you).Their rooms have automatic shudders that both blackout the room and have translucent blinds to let some sun through. The bathroom are spotless, their toilets have bidets, and their shampoo/body washes have a tropical flair to them; only downside is that their is no activatable fan for ventilation.They have a regular pool, infinity pool, and a hot tub in their pool area, and the pool bar has great drinks and snacks to try! They also have a lot of daily activities (ex. Yoga, exercises classes, and more) to try (all of are "paid" by the surprise daily fee above). In terms of service, it was phenomenal, and you get assigned a staff member who you can text for an immediate help (such when one of our blinds was dysfunction, they had it fixed within 30min).Overall, I'd give it a solid 8/10 for the cost:value ratio, and would recommend it as a great hotel for anyone wanting to stay in Waikiki!Nearby activities: Too numerous to count including the beaches, shops, dock, tours, etc.Safety: My fiance and I felt very safe in the location.Walkability: Easy to walk to shopping/beaches/parks within 20-30min.Food & drinks: Restaurant and convenience store available inside
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March 2024 by Shane VanNatter
$618/night & I got scolded for opening a can of beer pool side. Wow
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March 2024 by さぁちゃん
This is a hotel with a quiet and calm atmosphere right in front of the harbor.The lobby smelled very nice.When we checked in, there was a Japanese staff member at the front desk.Stayed on the 24th floor of Ocean Front Premium.It's a beautiful view.I had some troubles, such as not being able to throw away the garbage I had eaten in the room (although I did leave a tip), not having enough bathrobes and cups for the number of people, and cleaning the bathroom (I also left a tip here). It was a little rough.I don't really like the busy atmosphere of Waikiki, so I really liked the calm atmosphere.It was a hotel that I would like to stay at again.
