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February 2024 by Mike H
Like all Ross stores stock changes almost daily. It was pretty good the day we went. Scored a few bargains
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February 2024 by مغربية في جزر هاواي
The director is racist and there is no such thing as respect for my child who suffers from autism. She is screaming and she is upset by my daughter’s screaming and she says to go out the door with a not-so-good voice.?
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January 2024 by Agustina Grasso
The worst place and the worst employees on the island
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January 2024 by Linda Lokočová
I love this chain, I always find something very nice and for the best price. Today I bought panties and amazing sunglasses. The other day I bought a blanket. Thank you for offering a good quality for a better price.
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December 2023 by Scott H.
KAAI has got to be the absolute worst sales associate I have ever encountered. She is RUDE. She is ABRUPT. She treats customers like they're lesser human beings. She handled my return tonight. I had my receipt and the returns folded nicely - better than how she gave them to me last night when I bought them and she was the cashier. No greeting. No smile. Tossing around the clothes like it's rags. Then she tell me "just take your receipt" which was she threw at me. As the return receipt comes out of the machine, she rudely says "go just take it". Too lazy to remove it from the machine and give it to me herself. I mean, really. And she has this incredibly bad practice of calling the next customer "next on 1" (referring to the register number) before she completes the transaction in front of her. Last night a customer didn't even have time to put away their change and grab their items before she's calling the next person like cattle to the slaughter. And it defies logic that the management there doesn't know just how terrible KAAI is as an employee. They must see it happening. But the whole vibe of the store makes customers feel like they're a bunch of lowlifes who are PRESUMED to be thieves and not customers. And don't say "well, it's hard to find people now". I'd rather wait longer and pay more to get at least the minimum amount of respect as a customer.
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December 2023 by Lily Mejia
Great things in stock and very nice costumer service!
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December 2023 by John Fisher
Nicer shop then you find in the continental US.
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November 2023 by exodus outofslavery
Went looking for earbuds that wer cheap and found three pairs. Wonderful
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November 2023 by R E
This store always provides a satisfying experience. It is well stocked and the associates are very courteous.
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November 2023 by Neal I.
This Ross seems much nicer than others. There always seems to be a good selection of merchandise and the shelves well stocked. You can comfortably shop without salespeople bothering you. The prices are the best and you can find the most random things. I found a showerhead unit that was $70 cheaper than a similar one i had bought at Lowe's. And I like the Ross one better. Parking and location is very convenient I can never walk by a Ross without going in because you never know what you might find!
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October 2023 by Laurie Y.
Shopping at Ross every Tuesday to check out the new merchandise! The Kahala location has lots of parking at Kahala Mall! This store is clean, bright and has friendly staff! Each Ross may have different merchandise depending on when the staff puts it on the floor or the clientele that shops there! Remember, Tuesday is Senior Discount day!
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October 2023 by Irene M.
My most therapeutic happy place! Absolutely love this Ross Dress for Less location in Kahala Mall, located on the upper deck as this super easily parking is accessible right off the H1 Freeway exit onto Waialae Ave and I never have issues finding parking here. The selections they have here have saved me on countless occasions as I always have second thoughts on wardroom issues, last minute gifting ideas or just the munchies I've found so many great items that many can't believe it and thought it's a search it's totally worth it! Problems are my wandering eyeballs that spot the random items not on the list lol! I do walk away with not just great deal but something you don't find here on the islands, my craft chair is my absolute favorite find and it was at the best price I could find. I'm still in search for some items and am so thankful for the constant flow of inventory though that makes it a challenge to find it and what a rush! Thank you!
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October 2023 by Kazutoshi Hayashi
I got a great deal on a backpack!
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September 2023 by Deb K.
I went to this Kahala Ross yesterday to purchase a storage chest I had seen previously. My husband did not come with me and I was trying to figure out how to move it, and get it out to the car. I approached an employee, Tau, who happened to be the Manager on Duty as well. The store was very busy and she immediately offered to help me. She was wearing a dress and heels. She helped me carry the item to the front of the store. I stood in line and when I was called up, she helped bring it up to the cashier. We then moved it to the side and I went out to prep my car. I came back in and she helped me carry it out to my car and put it in the back seat. Her assistance was very much appreciated and she did this all with a smile while also intermittently answering questions from other customers. I have always had good experiences at this store and will definitely continue to frequent them. I thank Tau for her graciousness and kindness in helping with me with my purchase. I'll be back!!
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July 2023 by Mike McCarron
Lots of great merchandise plus a very friendly and knowledgeable staff, much aloha ??