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February 2024 by Jacob Hicks
Great friendly staff and Great Top of the line running shoes for the Best prices!!! This place is a must if your looking for running shoes
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December 2023 by Aaron Gamet
Great running store. Helpful staff. ???
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December 2023 by Glenda C.
The service was awesome!! Angel helped me to find the perfect size and type of shoe I needed. He fitted me for the size and told me about my arches. He was very knowledgeable about the shoes and explained to me thoroughly. Got to try on different brands to see what was right for me. It was great actually having someone assist and help you. Not like the other shoe stores they just get the size you ask for and usually don't assist you any further than that. So worth the money!! To actually get the right shoe and more importantly the correct fit. Thank you Angel for all your help!!!
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December 2023 by Emily Navarra
Great store with a wide variety of shoes and other apparel. The customer service is fantastic!!! I do not know much about the world of running, and am so grateful to the employees who take their time to help you understand what works best for you and why. They measure your feet to see what kind of arch you have and suggest accordingly. I learn something new every time i come in here. Thanks runners route!
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November 2023 by Weston C.
Really nice staff, worked with me to get a shoe that fits perfect and gave me some solid advice
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November 2023 by Marie P.
Excellent customer service! Thank you very much charles! Needed to find myself a pair of shoes that'd help running much easier and better for my knees! Charles was very helpful and knowledgable! Answered all my questions and educated me on which shoes would be best for my needs. Would definitely be back!
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September 2023 by A P
This running shoe store is the best one I have been to on Oahu!!! The customer service is awesome! Aki is the best!! She was extremely friendly, knowledgeable and patient!!! They actually take time to measure your foot type and activity level to fit the perfect shoe for your foot.
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September 2023 by CJ Johnson
The folks at Runners Route were friendly and knowledgeable. I came in with an idea of the kind of performance qualifies i wanted and they shared a ton of brands and models at a bunch of price points. no hard sell. just friendly, knowledgeable support. grateful to have them in the neighborhood
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September 2023 by Tiana
Aki is so so sweet, attentive and nice! I came in thinking I was going to get HOKAs and she noticed my over-protonation and recommended me another pair of shoes that are way better. I'm so grateful for her recommendations and expert opinion!
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September 2023 by Wanna L.
There's parking, a wide selection of many top brands at comparable prices and knowledgeable staff! Specifically came to purchase Hokas. The sales lady, Aki, helped us with correct sizing as well as what we needed out of the shoe. One of us got Hokas and the other got Asics because they were designed with more of the features we needed. Super happy with our experience!
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June 2023 by Mary S.
We were looking to get our feet measured and scanned. Runners route scanned our feet and suggested shoes based on the foot imprint. They were very knowledgeable about shoes and which models would be best for our foot shape and pressure. We got new shoes for the whole family, and they are great and comfortable. The staff was very helpful and attentive to us. Would HIGHLY recommend buying shoes from here.
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June 2023 by Jennifer H.
Always great customer service! Never had a bad experience buying shoes here. I usually know what I want to get but staff have great recommendations if my preferred shoe is out-of-stock.
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May 2023 by Richard N.
I bought tennis shoes last night, but after I walked around a little I realized they were too tight. I wiped off the little bit of dirt, and took them back this morning for their 14 day return/exchange policy. They refused. Any WEAR was already THERE. I seldom have to return anything, but that's the first store that has ever refused me. They are not being honest about their return policy.
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May 2023 by Timothy Y.
This place was friendly and gave discounts for my son and me since he was on the x-country team. I'll be coming back!
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April 2023 by Kristi T.
The workers here are super patient and knowledgeable. I've bought a pair of shoes here that I really like--yes, HOKAs. They're so comfortable and light! I also got some insoles that make a cute (but not so comfortable) pair of shoes I already owned way more bearable to walk around in. I even wore them to Disneyland! So I'm pretty happy with my purchases here. I'll definitely be back when I need anything shoe related. My boyfriend is currently looking for his own pair of walking shoes and they've been super helpful and I think he'll walk out with a pair. They even did a free foot scan and have given him some insight as to what to look for and what size he should go for depending on the brand. Highly recommend coming!!
