Safeway

Most Recent Comments

• March 2024 by Pua N.
  Javin in the Meat Department was VERY helpful in finding an item & also took the time to help me download the Safeway app to get a sale item. Excellent customer service!!;)
• March 2024 by Chez T.
  This has got to be the worst of the Honolulu Safeways. The employees are always rude and it makes me wonder if they are treated badly by corporate so they take it out on customers. They also have no understanding of the Safeway rewards program. Perfect example today Raquel and apparently her manager Paula. I mean it's a popular program and just some basic knowledge of it would be helpful. To Raquel's credit she's very personable and tried to help. I don't know what Paula's problem was, she was unpleasant from the jump and I didn't appreciate the attitude. I'm not asking you to memorize anything I'm just saying have a BASIC knowledge of the rewards and redemptions. That's it! If you don't know, at least be pleasant so the customer isn't frustrated all the way around. The glitch on my page plus her attitude was beyond frustrating. I hate to come here and since Beretania is always out of products, I dunno, try Foodland!
• February 2024 by Conrad Fenton
  So I went into the store to buy lunch, last time ever. They wanted me to leave my $150 Swiss backpack on a pile of homeless looking backpacks that’s unsecured with the security walking around. Not to mention I had valuables in my bag. Even dressed in Gucci I was treated like a criminal for not wanting to leave my bag on a pile of homeless looking bags. I decided to shop at Times. It’s a drive but worth it!!
• January 2024 by HosFar FarHos
  Very good and fresh produce at reasonable price, make sure you sign up for the membership card and add specials on your card when shopping. This Pali location is open from 5am - 1am.Update: the only thing changed is everything is expensive, now more than ever, make sure to sign up for the Safeway club card to earn points and save. No updates as of January 2024
• January 2024 by Fred Wolfsen
  Went there to buy Coke, was on sale and had $2 manufacturer coupon
• January 2024 by Scott Yamane
  Pali Safeway is more speed as food shopping store, cashiers are friendly and no attitude,helpful and corteous when dealing with customers ? I like it here ?
• January 2024 by Lael W.
  A good store surrounded by homeless people yelling at each other. Saw one man put two steaks under his shirt, the clerk chased after him. Sad and stressful, I feel for the staff who definitely do they best.
• January 2024 by Anyssa M.
  Filthy everything is rotting/expired/molding. Black mold in produce, expired dairy and meats with no visible expiration date. Homeless chronics always lingering and harassing women and children. They gave one of the creeps the task of organizing wagons and he creeps on my child every time we are there. Security does nothing besides hit on women. (Except the new black guy, he is pleasant and has never hit on me which is very much appreciated and respected) Tired of the rotten avocados, cucumbers, bell peppers, herbs, molding strawberries. Yogurt rotten. I once asked for a discount on poi that was expiring the same day and the lady said no they can't do that. They act as if it's going to come out of their own paycheck. Very rarely do they escort the chronics out. They are causing havoc all outside and throughout the store sometimes. This Safeway will leave u feeling dirty and exhausted. There is one nice man that works the checkout. He's gay so he doesn't hit on women. That the only thing nice about this place. Tired of overpriced rotting and molding produce. It's disgusting and should be illegal.
• December 2023 by Ramsie Padilla (Ramie)
  Was looking for particular beverage and picknick item not available here. Pricy but available iteams most of the time
• December 2023 by Andrea T.
  I waited in line for the deli to get help for almost 10 minutes to then be told they aren't making anymore food and going home early before 4 pm. I asked if maybe they could've told me that before I stood waiting, even being cut in front, I was ignored. I then tried to let a manager know which I never do, and she was so non shelant saying she'd see about talking to them and they should still be open. I explained they're not, and at least not being left to wait in line would've been nice and she shrugged it off. I come here frequently am very patient and will drive to Salt Lake or Kapahulu after this. We already get harassed for $ almost everytime we come in by individuals in front of the store with security watching. Just sad that downtown residents have no quality places to grocery shop anymore.
• December 2023 by MJ S.
  Although I can find everything I need at this Safeway, I never feel safe when I'm here. There are always homeless people loitering around the entrance. I've gotten out of my car to find used diapers and feces littering the lot. I come here only when I have to, and only during the day.
• December 2023 by José Chiñias
  I have been coming to this location for years and have overlooked the fact that the outside is surrounded by homeless and drug addicts. I have witnessed these groups sometimes come into the store with their backpacks to steal alcohol and other random things.I came in about month ago and the short female "security guard" with the very short hair followed me around until I confronted her because I was feeling uncomfortable since I could see her in every isle watching me as I shopped. Other employees there even told me that she had also told them to watch me. Again, I've been going there for years. She even walked with me down the Asian food isle and mentioned how she has two jobs which I really could care less about. I finally went to a cashier supervisor who I've always had very pleasant encounters with who finally told the security to leave me alone because they all know me there.I came back days later and saw this "security" hanging out with the people who are clearly on drugs outside of the Longs Drugs. She appeared to be working because she was in uniform and would still go inside and "make her rounds". I later saw one of those individuals that she was with come inside Safeway stuff merchandise in his backpack and leave.To avoid being here too long, I've also done the online ordering and won't do it again. I waited nearly 30 minutes inside after they called for my items to be brought to me, and nobody at all was helpful. I had to go to their back door to see if anyone was available to finally get my items.This location is super close to me, but I'd rather go to the Beratania location and not deal with this store.Absolutely disappointed with what this store and the outside is turning into.
• November 2023 by Sophia Andorova
  I generally like the selection of goods Safeway has to offer, but these past two days - most likely because of Thanksgiving - so many things were missing. I am sure, though they will be replenished soon.
• November 2023 by Angel H.
  This is the Pali Safeway next to Long's. I don't come to this location too often, but was in the area. It's one of their older locations, but it's still clean and bright. The floral department is to the right when you walk in. The deli with the hot entrees is all the way on the opposite end. I got here late, around 7pm. Most of the items were sold out. The poke department is in the back and they were getting ready to put the poke away. I did find jasmine rice and green tea.
• November 2023 by John S.
  Theres always something wrong with this place. Now Saturday night.... 2115 hrs. 9 people in line. Only one register open. Self checkout closed. Next tine it is Long's. FTP from here on out.