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October 2023 by Yvonne Weisbarth
Wow! What a great service!I arrived jetlagged from China and had approximately 20 hours til my next flight. In this time I wanted to get a haircut and redo my nails before checking into the hotel room.Mr Bowie at Salon Capello was not only accommodating but did a great job at cutting and taming my frizzy hair. He recommended a great frizz tamer upon my request.I saw Ms Jade work during the time I spent there and can alos recommend herOverall a very pleasant experience and I would go there again if I fly into Honolulu.Services: Shampoo & conditioning
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January 2023 by kolea girl
Bowie worked a miracle. I love my new cut. He has inspired to get it done more regularly!Thank you so much. Everyone loved the change. Even the kids.Service: Haircut
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January 2023 by Angeline J.
So thankful that I was able to schedule an appointment at Salon Capello with just a one day notice! I know it's not typical, but I'm so glad they had an opening for me. I reached out to Jessica through Yelp yesterday, hoping they could take me in for a last-minute haircut today. She responded fairly quickly and was so helpful in answering my questions. She referred me to one of her stylists and scheduled my appointment from there. Due to traffic, I ended up arriving 10 minutes late, and worried my haircut would end up being rushed (I was the last customer for the day, with most of the salon already cleaned up). To my surprise, my stylist, Sanae, was so kind and patient! She took the time to understand the look I wanted and let me know how to adjust it to better suit my features. I never felt rushed or uncomfortable. I thoroughly enjoyed the whole process from the initial wash to blow drying/styling. Although I had initial apprehensions about their price point, I'm convinced that it's truly worth it. Love my new cut and hoping to return soon! Thank you, Jessica and Sanae!
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December 2022 by Mia A.
Jessica is so pleasant to work with! She's an intelligent artist when it comes to hair -she knows what's she's doing, great at execution and she's great at explaining the process. For someone like me that didn't know what I wanted () She was so helpful in nailing down the color to go with after going back and forth with me on some ideas while taking my preferences into consideration (low maintenance/ few follow up visits/ looks good even when it grows out a bit). Great at her craft, smart, patient, kind & such a sweetheart -she easily became my "go-to" gal for all things hair!
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December 2022 by A C.
I've been going to Jessica off and on for 4-5 years for haircuts, trims and coloring. Recently, I went to see Jessica because my hair needed reviving for my upcoming wedding photos. We went over some colors and she helped me to get from my ashy hair color (I got from a different salon) to a warm, reddish, sandy tone. I also asked if I could get my side burn hairs cut/styled like the Korean actresses (lol) At the photo shoot I got so many compliments on my hair color, it complimented my skin tone & the photos came out really nice!! Thank you Jessica! She is always patient with all of my questions and also gave me a short tutorial on how to style my recent haircut by her! She truly is skilled in what she does, she listens, and always goes over everything that is being done to my hair. Go see Jessica if you haven't already!
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November 2022 by Nicole N.
Jessica is the absolute best. I have been going to her at least 10 years. I followed her from her previous salon to Salon Capello. She initially won me over when I first saw her for a hair cut. I used to wear my hair very long and I told her I only wanted 1 inch cut off. Usually other stylists would interpret this as 2-3 inches, but not Jessica. She literally cut off 1 inch. After that I was sold. I clung to her tightly for all my hair needs and sang (sing) her praises to everyone. When I wanted to lighten my hair and sent her 2 different pictures, she figured out what I wanted. She always looks out for my best interests and would never give me a cut or color that would not look good on me. Jessica is always there for me when I have a question. I live in California now and would still go to her when I'd visit home, but because of the pandemic, I had not been back in awhile and I was desperate. I went to a salon locally and they effed up my coloring. I sent pics to Jess to make sure what I seeing was in fact not a good job and she was there for me. She confirmed that it needed fixing and encouraged me to reach out to that salon to get it fixed, because that's what she would do if someone were unhappy. She also continues to further her knowledge and skill level by taking classes outside of working at the salon. I am always comfortable in Jess' chair and she makes sure I am. If she's processing my hair, she always checks on me, makes sure my hair is doing ok, offers me drinks and snacks. She's just the forkin best. If you were on the fence about Jess, I am here to assure you, you will not be disappointed.
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November 2022 by Ty F.
I have been seeing Jessica for 4 years, and she is by far the best stylist I have ever had. I first saw her because my hair was fried and severely damaged from over processing at a different salon. I was looking for a hair savior, and she was it! I'm very particular about how I like my hair, and Jessica has always been honest with me about what my hair can and cannot handle. Since I've been seeing her, my hair has gone through a full spectrum of light, ashy, dark, and my natural color (black). My hair is super long and healthy now, and I truly have Jessica to thank. I would highly recommend Jessica to anyone - I completely trust her! And, not only is she an excellent stylist, but also very fun and easy to talk to, and always makes you feel welcome and comfortable.
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October 2022 by lori ludwig
Outstanding! 3rd cut a week ago and thrilled, every time!!!
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October 2022 by Brittany B.
Needed a new place to get my hair done after coming back to hawaii and this salon was great. Very clean staff was nice and communication was awesome! Amy did my hair and I will definitely be returning.
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October 2022 by Soonie k.
Love Jess for cut colors everything your hair desires! She takes her time and is very tedious in her work. I absolutely love her cuts, her layers are perfect, she frames your face (perfect for round faces like mine). She even fixed my choppy haircut I last received from another hair dresser. For coloring - she won't do anything that she thinks your hair won't be able to handle. She will give you suggestions to achieve your "hair goals". I understand that this may take more then session. Trust the process. Love Jess! Make sure you make an appointment ahead of time because she is pretty busy. But she is worth waiting for! Thank you Jess!
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September 2022 by m v
Ruined, over-bleached fried hair by JESSICADO NOT get your hair done by Jessica. She ruined my hair. She over bleached it and fried my hair. She stated that my hair was "acceptable," didn't offer any solutions, and stopped responding to text messages. The owner refused to talk to me as well. Overall very unprofessional. Save your hair, your money, your time, and happiness and do not get your hair done here.Trust me there are so many better and reputable salons and stylists on island who do a better job and will own up and take accountability if mistakes are made.Her photos are a sham. She fooled me into thinking my hair was fine because she did a salon style blow out. Two days later when it was wash day, I could barely brush my hair due to the damage and had to schedule a hair cut appointment to cut off the mess she made. There is still a lot of damage left and will have to get another haircut in a few months. It took me two years to grow my hair out so I am completely devastated.I am posting a before photo of my hair as well as the SIX HUNDRED dollar mess she made, and photos after my haircut. I wish I had seen an honest review before scheduling my appointment.Service: Balayage
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September 2022 by Taylor Otte
Do not-for the life of your hair-go to Jessica! She will ruin your hair after years of personal investment.
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September 2022 by Molly V.
Ruined, over-bleached fried hair by JESSICA DO NOT get your hair done by Jessica. She ruined my hair. She over bleached it and fried my hair. She stated that my hair was "acceptable," didn't offer any solutions, and stopped responding to text messages. The owner refused to talk to me as well. Overall very unprofessional. Save your hair, your money, your time, and happiness and do not get your hair done here. Trust me there are so many better and reputable salons and stylists on island who do a better job and will own up and take accountability if mistakes are made. Her photos are a sham. She fooled me into thinking my hair was fine because she did a salon style blow out. Two days later when it was wash day, I could barely brush my hair due to the damage and had to schedule a hair cut appointment to cut off the mess she made. There is still a lot of damage left and will have to get another haircut in a few months. It took me two years to grow my hair out so I am completely devastated. I am posting the SIX HUNDRED dollar mess she made, and photos after my haircut. I wish I had seen an honest review before scheduling my appointment.
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May 2022 by Katherine A.
Jody did a great precision haircut with attention to detail and and fantastic blowout. This was my first haircut in 2 years of pandemic. We made early morning appointment a couple weeks in advance - the place books up quickly. My daughter got her haircut as well. Jody spent an hour perfecting my cut and dry. There are about 10 stylist working at the salon. My cut was $99 with included the blow out (but not a wash). They take credit cards. Parking is a bear. There is a parking garage and the salon validated our parking so there was no fee. The shop is located in downtown Honolulu. We went in Saturday, so there was light traffic. I recommend.
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April 2022 by Emari H.
I was recommended to do it in two parts transformation and am very happy with the results! My hair being SO long and it needed a complete re-do, it cost me a pretty penny but for my once in a great while treat it was a good investment! Jessica took great care of me both times and she was honest and accurate on her estimate on time and cost. The salon has a bunch of Japanese stylists and clients but not all. I'm glad to have met Jessica here. I think stylists have to be sensitive to the needs and wants if their client and accommodate if the want to talk or just enjoy the quiet... Jessica was good at that and let me read my book or nap and enjoy my "me" time Like any salon, book way ahead for services. I think you'd be happy with the results
