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May 2024 by Ed Matsuda
These guys are great. Knowledgeable courteous people, locally owned, affordable, and provide quick service.
Not sure why Google has most recent review that they closed. They have a location, phone, website and Facebook page active. And we use them to monitor our business. Been with them for for about a year and a half and still getting awesome service. I had an alarm system hardwired from about 20 years ago. Some parts have been upgraded but some pieces were still working. I wanted to get the glass breaks and motion detectors updated about six months ago. I called late Thursday afternoon. They were at the business at 11 am the next day. Like super fast service.
I would recommend them to anyone. I’ve used several different companies in the past 25 years. These guys are good and reasonable and reliable.
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March 2024 by Chris M.
I heard good things about this shop my younger brother even recommended them for a security camera in my car.
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January 2024 by Ana Z.
I've used Security Alarm Shop for many years to protect my home and most of all my mental well being. I know that if someone breaks in, opens a door or a window when the alarm is set, a very loud alarm will go off and I will receive an immediate call asking if I am okay. How nice. Embarrassing to always tell them it was me who set it off. But hey, the system works!
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December 2023 by Ed M.
I love Jim and his team at Security Alarm Shop. They are knowledgeable and super nice and easy to work with. We have had four different companies service our business for the last 20 plus years. We had the clinic hardwired back when we first opened up, which was like the standard back then. I really love the low maintenance and reliability of a hard wired system. Several years ago I decided to switch companies to someone who could offer more interfaces with my cel phone. I selected Aloha Alarm because of all the great reviews on Yelp. They were great at first and reasonably priced. I like the Alarm.Com interface and was happy. Then the panel started saying that the cel phone interface would need to be upgraded. They said my panel would need to be replaced and quoted me over $2200 for the installation? Seriously we were customers for about 4 years and the new panel was about $400 on Amazon. Plus they wanted another 4 year contract. I then learned that the company was sold and the new mainland based company did not have as much Aloha. I was out of contract so I searched for an alarm company. To my surprise Security Alarm Shop had great reviews. We had used them for years for our pagers. (Yes I know it's old but still loved that thing). Anyway Jim gave me a great deal on the panel (I think it was free, but I can't remember). This was over a year ago and they have been great. They changed the panel and keypads. I had to change to the Honeywell Total Control app which I don't like as much as the Alarm.Com but that was because I wanted a Honeywell panel. I requested service to replace a couple of old glass break and motion sensors which were 20 years old. They charged me just the cost of the equipment and did the service for free. Plus my monthly service rate is really affordable. I really like these guys. I was contemplating using ring security and doing the install and monitoring myself but as this is a business I wanted more of an expert to service and maintain the system. I couldn't be happier. I plan to install ring camera ms to supplement but I know the base system is solid.
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November 2023 by Ken G.
I've migrated from one alarm company to another, because of lousy service that could cause serious problems. But I've finally found one that is a keeper! Security Alarm Shop has been responsive & responsible, resolving our problems day & night. Jim showed us ways to save money, while upgrading our system, & correcting problems caused by our former alarm companies. Having been in federal law enforcement, I appreciate his efforts to keep us safe & secure, even when we call him late at night. If you want a professional who doesn't make excuses, Security Alarm Shop is the one to call.
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August 2023 by Dina N.
We highly recommend this company for any security/camera needs. They are professional, patient, knowledgeable and fair in price! They installed our camera system for our specific concerns and took the time to work with us, hear our issues, explain all of our options and then educate us on how to use the system. They cared! We will use them for all of our security needs! Very happy that we found them!
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April 2022 by Rick K.
Called to get a new home alarm system. This will be my second one from them. The original has lasted over 16 years without any problems. Jim returned my call and scheduled a home visit. During the home inspection, he mentioned that they could update my current system (main board/batteries/sensors) that were aged or needed replacement. This has saved us money. We are very happy and pleased with their service and professional installers. I would recommend them to any one looking to secure their home.
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July 2021 by Gail L.
This business rocks! They are responsive, professional, and efficient. They are super accommodating and go the extra mile! Highly recommended!
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September 2020 by Richard C.
My wife and I were in the market for a home security system for out new house, and my father highly recommended Security Alarm Shop as the company to go with, since he's been a loyal customer of theirs for over 20+ years. To me, this spoke volumes, and we can see why. Jim and his team provided professional and excellent customer service from beginning to end. Quick replies to all correspondence and a thorough evaluation to determine our security needs, this is a company that we felt fully comfortable and confident in dealing with. The installation was done thoroughly and carefully, with a tutorial on how to use our new alarm system. With only a 1-year contract, we're not locked in to long term contracts that other companies require, plus we own our system after the year is up. Great company with friendly, professional employees...highly recommended!!!
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February 2020 by S W.
Excellent Alarm Company!!! James gave a very fair quote for the hardware and the installation. Unlike other companies, there is no contract commitment beyond 12 months. The monthly charge is within the market range. The installers did a great job!!! They consider the aesthetics when installing the sensors and control box and the preferences of the owner. They are very, very accommodating. A few days after the install, I realized I needed to set a delay to one of the sensors and I was informed an a on-site service call would be needed. This was my oversight at not remembering an exit route I occasionally needed to take. While the installer was on-site, I also asked to have 3 window sensors moved after I realized the design for opening/closing of 2 windows and the broken window part on the 3rd window would cause the sensors to be dislodged in a matter of time. The follow-up service call was free as part of the initial install support. I didn't even have to negotiate that. :-) I accidentally triggered the alarm and received a call within a minute. I made the right decision with using Security Alarm Shop!!!!
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January 2019 by Gaylene L.
Amazing service from Security Alarm Shop! I called and spoke with Jim on Friday, and his tech Joey arrived on time on Monday, and addressed and resolved every issue with our security system promptly, efficiently, and courteously! I recommend them highly. Thank you, Security Alarm Shop! You guys are the best!
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October 2018 by karmeg c.
Great team of guys. Our family feels very safe with our home alarm from Security Alarm Shop. The Total Connect app really keeps us connected and easily arm/disarm and check on the status of our home away from home.
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September 2018 by AJ F.
Jim is great to work with! Even if he's busy, he'll get back to you and address your concerns. Technician Joey is super-helpful and knowledgeable! I was so sad to have to switch companies because our client inherited another company's system; I wish we could switch back. (That's a horror story in itself.) Thank you Security Alarm Shop for the awesome service! You guys da best!!!
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May 2018 by A C
Closed down
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February 2018 by Michael S.
I installed a home security system with fire inclusive. I have been very happy with it and gives me peace of mind. Jim and his workers are all awsum. I highly recommend them.
